ADP Workforce Now Review

PROS: I trust everything that ADP does especially in the field of payroll. What I like best is how it offers very few errors compared to other payroll software I've used previously. It also gives off a certain modern feel unlike other payroll software that seem outdated with a higher-than-usual number of clicks to activate a certain task.

CONS: I don't favor signing in constantly whenever I access the platform using my mobile device. But then again, it's to make your data secure. With mobile devices now utilizing fingerprint scanner, I feel it's better to sign in than having to do away with logins.

PROS: I absolutely love how ADP can make calcualtion of your hours by week and day. I also love how this platform showcases the overall amount of accumulated sick and vacation hours.

CONS: I don't like how challenging it can be when making approval on endless timesheets for people. I still need to make approval on the hours for and after looking into each single one. Plus I'm tediously goinf from one profile after the other to just approve the hours, which I feel is a process that's time consuming.

PROS: WFN is one user-friendly product. It gives everyone a sign to our products. This can range from time and attendance to retirement services. Payroll admins have fallen in love with it. Payroll reports can immediately be previewed.

CONS: We're no longer receiving e-mails. We're now capable of approving PTO requests. A notification can now be sent through e-mail. I like having a direct link e-mail.

PROS: I've seen how easy it is in filling out my time sheet and looking into my receoved paychecks. Before all this, we were working on timesheets from Excel --- a nightmare for our HR department tracking all of it. Again, from my standpoint, it's a useful tool that lets me view the estimated cost of paychecks, collected pay stubs, and time off requests. My company was thrilled to welcome changes made within the payroll area.

CONS: There's nothing much to not like compared to what was being used before. Some of the indicated error changes would appear vague at times and a bit difficult to spot where the issue really is. But other than that, it's an awesome tool.

PROS: I appreciate having the ability to look into your payment history dating back as far as 3 years. I also like how ytou can look into amounts and dates easily without having to go through a number of windows. In addition, you can make use of PDF versions on pay stubs with a single click.

CONS: I'm turned off not seeing the payment history on the main screen. You'd have to detour to another screen just to get to it. I also need to click out of the image view of the pay stubs just so it can easily be viewed within a table. It'd be wise if the table view option came up first --- even better if it came in standard.

PROS: I'm that lone person working in the Human Resource Department. Attendance, payroll, time, and human resources streamlined a number of functions that I'm supposed to manage. It's great to have the latest ACA reporting requirements. Everything would've been impossible if not for ADP!

CONS: At times, I'd request a report from out of nowhere. It's never that simple in determining the ability to develop it to handle the things I need. For instance, I wanted a monthly payrool report for a certain fiscal period. The Bridge has been instrumental on a number of things. But I've yet to be completely knowledgeable on the fiscal year report.

PROS: I like the link made between HR, time and attendance and payroll. It fosters for real-time updates so adjustments can be done swiftly. It's a useful reporting tool that can be function as a report-writer. Its appearance is simple to look at and understand. It fosters for a transparent and easy-to-forecast payroll processing.

CONS: The bigger that our company can grows, the more it would leave us unable to remain with WFN. ADP has other services that we'll be looking into.

PROS: I like the fact that payroll processing can be seen on the dashboard. Even more so with the changes being made. When it comes to system changes, it always aligns to that of payroll law changes. ADP is clearly leading the pack on knowing what's good for the clients. It's able to determine which functions best for a certain situation while remaining compliant.

CONS: There are certain changes that needs to be done when it comes to standard and custom reporting. These weren't addressed from the previous versions. Further dashboard reporting on the ACA screens would be nice.

PROS: ADP Workforce Now is one recommended HRM platform. Running as a small company, getting an user-friendly and modern HRM platform with a working portal for employees wouldn't be possible if not for ADP Workforce Now. I like having HR experts and payroll support. I won't have to worry about adding another staff.

CONS: When it comes to keeping contact with the Relationship Manager, it's pretty bad. Both that and their support are dwindling for every years that passes.

PROS: It's simple to navigate. Info can easily be found. Images were nice, bright, and attractive. I like being able to look into the company and individual profile as well as W-2 reporting. Product is highly organized. If there's an issue where I can't spot something, a search bar is available. It's an awesome platform!

CONS: Its time accrual tracking metrics can be a little confusing. I don't have the ability to open ADP on my smartphone or any other mobile device. This can be frustrating. I wish I can open the site on a number of browsers instead of going to different browsers just to get a site to open. It's a time consuming process that can get you frustrated easily.

PROS: I love how ACA reporting and tax filings are processed simultaneously. Assistance is always there to help out answer any inquiries that I may have with regards to any issues encoutered on the platform. ADP has done a good job in the integration of processes be it in the form ofreporting, payroll, attendance and time, and hiring. Improvements are also noticed with continued use.

CONS: It doesn't appear to be as inuitive for those who aren't getting the hang of the latest innovations being brought into the plaform.

PROS: I like the linking between Payroll, Time and Attendance, HR and the GL. It makes room for real-time adjustments. It's a handy tool for reporting which consists of canned report and a simple report-writer. The UI is easily viewed and understood by newbies and experienced professionals. It fosters a clearer payroll processing!

CONS: With our company growing, it didn't let us have the capabicity to remaing with WFN. On the other hand, ADP provides other service that we'll look into.

PROS: I love the fact that I can sign in from my mobile device. What's more, its button for clocking in and clocking out is huge. I like the fact that every paycheck can be uploaded in the form of an iamge. I like how it breaks down the time for the work done every week. I love how all the options are laid out in a single area.

CONS: Right now, there's no fixed for fix for its password or Touch ID. But somehow, they have fixes for it. Now, there's actually a way in setting up Touch ID. An option is also available for auto saving passwords. I'm glad to see this issue resolved!

PROS: I simply love how user-friendly ADP became especially with the latest updates and module appearance. Navigating the platform is simple and making employee setups and logins are a cinch. I like the present details, although I did find some simple reports a bit difficult once every other while. I feel we require advanced reports for each employee. For instances in terms of hourly analysis or wages per employee or location.

CONS: The issue that I constantly face is moving individual reports to employee earnings, hours, or other known history data. This can, at times, lead to complex report building.

PROS: The best thing that I like with ADP is how simple it is to go through varying screens. Back in the day, looking for items within the platform was problematic. But this time, getting around it is so easy. I also like the fact that whenever I need assistance, I can easily call them to help deal with any issues regarding the product.

CONS: Sometimes, the time it takes to wait to finally speak to a representative can take as long as 15 minutes. I feel they ought to hire people so more customers can be catered to instead of passing them from one person to another.

PROS: ADP is a must-have platform. To be honest, using it for the first several months have been a trail. Everyone by now should know what I mean when going through that painful ordeal monthly. Thank heaves for phone support. They salvaged my life, career, and helped me create payroll.

CONS: Going through it cold presented a number of challengers. Doing it the manual way is tedious. Not everything in the categories and "boxes" for marking were deemed direct. ADP needs to be armed with a cheat sheet so novice users can fully utilize the system. When it comes to payroll dates, it's a bit confining to the eye.

PROS: For the past few months, our relationship manager took our experience to an entirely different level. She was highly responsive when it comes to our needs and exceeded beyond our expectations. We finally made the decision to make an investment in ADP products to ensure the user experience is at its best.

CONS: Service representatives lacking some follow-through when dealing with our issues. It had to involve the relationship manager just to close out service cases that have been sitting aorund more than 6 months.

PROS: Product integration is made in such a way that multiple updates won't be made for a single change in employee. I like its enhanced functionality in customzing the product and product to meet the needs of our company. The program's feel and appearance is updated. Their mobile app is excellent. Its Applicant Tracking System helps in managing external and internal applicant for open roles via the same portal.

CONS: It's hard to pinpoint that. I haven't found anything that I hate with this platform.

PROS: I favor this platform simply because it makes it a lot easier for me to deal with (as an end user). I can easily look into my payroll and benefits, and input my time.

CONS: There's not a lot of band things that I hated with the product. It would've been a lot nicer to have a sign on from other apps as I tend to forget my logins frequently. I'm pretty sure this could've easily been set up.