Gusto HR REVIEW

HR Software

No user reviews
USER SATISFACTION 97%
OUR SCORE 8.8

What is Gusto HR?

Gusto is an HR software leader that packs all essential HCM functionalities for successful onboarding and performance management in a modern, easy-to-use console. The platform in enriched with industry-leading benefits and payroll administration features, and has been distinguished with some of our most prominent awards.

Gusto’s HR module covers onboarding, PTO, and compliance; and offers just the right amount of customization to adapt to your specific needs and requirements. According to satisfied users, Gusto is capable of saving 2 hours during each employee’s onboarding process, improves significantly the hiring experience, and ensures that compliance is handled accurately and on time. New hires receive slick offer letters and welcoming messages with the necessary instructions, and are invited to sign their forms and contracts online, and within a secure environment. In addition, each of them has a record and a detailed profile in the system that is automatically synced with the payroll and benefits module, and where they can add and modify data using the self-onboarding functionality. Gusto will also allow them to subscribe for particular benefits without your supervision, and to submit time-off requests aligned with current schedules to spare you the efforts of approving them. Using Gusto, you will be able to monitor their progress all along, and even conduct anonymous surveys to understand how they’re performing.

Gusto targets predominantly small and developing businesses within the US, covering end-to-end their HR needs and operations. It is appreciated for the streamlined and intuitive interface, and the vast number of automated processes that even experts described as impressive. Better yet, pricing is moderate and adjusted to small businesses’ capacity, which makes Gusto a leading alternative for managing HR & payroll on a budget. At the moment, Gusto prides itself with more than 40,000 corporate users within the States and worldwide, but its health benefits are only available in 17 states for the time being (Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Maryland, Michigan, New Jersey, New York, Ohio, Oregon, Pennsylvania, Texas, Virginia and Washington).

Last but not least, Gusto automates the calculation, submission, and payment of your taxes, be those local, state, or federal fees. You can cover them with checks and direct deposits, prepare reports and year-end forms, and have the peace of mind that critical errors in your bookkeeping are simply not possible. A 30-days free trial is available to all users interested to examine the system. For more details, please contact support via email, phone, or live chat.

Overview of Gusto HR Benefits

What makes Gusto a great HR alternative for any business? The software prides itself with effortless and time-efficient HC management, as it automates all core operations, and takes paperwork out of your way. In the meantime, it streamlines payroll and benefits management, and equips your workforce with self-service capabilities and a variety of collaboration features. Gusto is also capable of calculating, submitting, and regulating your taxes, and ensures you will stay compliant with all industry regulations.

A time-efficient system

With all essential HR & payroll operations automated, Gusto helps you save a significant amount of time. It takes over complex calculations, prepares and submits year-end forms and standard reports, handles ACA compliance and pays your taxes, and summarizes all critical data in a single console. The biggest benefit may as well be creating need employee records and profiles, as in such way Gusto puts workers in charge of their information, and lets managers focus on more important activities.

Simplified and streamlined onboarding

Gusto’s modern and intuitive interface helps make new hires feel welcomed, and helps them understand your processes and operations with minimal to no training. The platform enables you to send sleek offer letters and welcoming cards to introduce the hire to the company, but also incorporates collaboration features that help him/her get acquainted to the team.

E-signature in a secure environment

Gusto’s innovative technology makes it possible to e-sign forms and contracts from a secured, SSL-encrypted environment, and eliminates the hassle of administering and maintaining tones of paperwork. Employees can also enroll in payroll and benefits schemes online, and without submitting any additional documents.

Automated time-off approval

Retaining full control over the progress of your employees, Gusto is also capable of managing and approving time-off requests independently. All requests are automatically synced with your calendar and your payroll, and arranged in visual performance charts for easier reporting.

Keeping a pulse on employee satisfaction

Gusto also helps you stay alert on your employees’ needs, and to examine how satisfied they at any point of time. To do so, the system enables you to create unique anonymous surveys, and to collect vital information for future improvements.

Guaranteed compliance

With Gusto, you will always have the peace of mind that your work abides to industry standards, as the system guarantees ACA compliance, as it files new hire paperwork automatically, and assists you with federal W-4s and I-9s. It also integrates workers’ comp, to ensure that you will only be paying what you really owe. What is more, all Gusto operations meet in detail HIPAA, ACA, and ERISA standards, which means that data is automatically checked, and that all benefits are screened for compliance.

Advice by certified HR pros

Another thing that makes Gusto a compact solution for small businesses is its adaptability to the lack of HR expertise. Even without any experience in managing workforce, you will find it easy to use the system, and also have access to certified HR professionals to help you develop a smarter strategy.

Error-proof payroll

What Gusto does the best is minimizing human-caused errors, as you won’t have to insert data from multiple databases and apps, but will have it centralized and ready on your Gusto account. As a highly-personalized HR system, Gusto will also allow employees to access their data any time, and from any device, and to make the necessary changes without the manager’s intervention.

Facilitated access to information

Gusto collates all important employee information in a centralized hub, and makes it possible to access it from any device/location, using nothing but your system credentials. The hassle-free navigation and filtering makes it possible to extract only the data you need, and prepare excellent reports on time-offs, I-9s, W-4s, and more.

Unique benefits management

You will be impressed by the compactness of Gusto’s Benefits management module, as the system makes it possible for employees to set and manage 401(k) plans,, enroll in specific benefits schemes, and save money for their retirement.

Reliable support

All Gusto users are entitled to dedicated customer support via email, phone, and live chat; and enabled to ask for expert HR advice at any point of time. The vendor has also prepared a kit of useful training materials and best practices, and an FAQ section where you can easily find answers to your questions.

A well-integrated system

As expected, Gusto blends easily in any software landscape, as it was designed to work side-by-side with systems relevant to HR departments. These systems include names such as Homebase, QuickBooks, BambooHR, Xero, TSheets, When I Work, Receipt Bank, FreshBooks, and many more. Contact support to explore more connectivity options.

Overview of Gusto HR Features

  • Modern, small-biz-friendly HR
  • Slick offer letters for new hires
  • Signing forms and contracts online
  • Onboarding & Collaboration
  • Managed time-off
  • Automated syncing with your payroll and your calendar
  • Anonymous employee surveys
  • Employee profiles and record
  • Self-onboarding
  • Secure employee document vault
  • Team visuals & reporting structures
  • HR advisory on demand
  • Compliance with federal W-4s and I-9s
  • Innovative technology
  • End-to-end payroll management
  • Benefits administration
  • Integrations
  • Expert support

Awards & Quality Certificates

Gusto HR Position In Our Categories

Position of Gusto HR in our main categories:

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Gusto HR is one of the top 50 HR Software products

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Gusto HR is one of the top 50
HR Software products


If you are considering Gusto HR it could also be beneficial to examine other subcategories of Best HR Software gathered in our database of SaaS software reviews.

Each company has different requirements and needs an application that can be customized for their size, kind of staff members and customers, and the specific industry they are in. For these reasons, no platform can offer perfect tools off-the-shelf. When you look for a software app, first be sure what you need it for. Read some Gusto HR reviews and ask yourself do you need basic functionality or do you require advanced features? Are there any industry-specific features that you are looking for? Get the answers to these queries to help your search. There are plenty of aspects that you need to reflect on and these include your budget, specific business needs, your company size, integration needs etc. Take your time, use a few free trials, and finally choose the app that provides all that you require to boost your organization effectiveness and productivity.

How Much Does Gusto HR Cost?

Gusto HR Pricing Plans:

Gusto’s enterprise pricing scheme consists of three plans, each tailored to the needs of specific market tiers. Here are the details:

Core Plan: Full-Service Payroll – $39/mo base + $6/mo per person

Combines employee profiles and accounts with payroll features, workers’ comp administration, health benefits, and expert support. 

Complete Plan: Advanced HR Tools + Full-Service Payroll – $39/mo base + $12/mo per person

Combines core HR functionalities and employee accounts and profiles with powerful hiring and onboardng tools, time-off requests, payroll features, health benefits and workers’ comp administration, surveys, and expert support.

Concierge Plan: Full-Service Payroll + Advanced HR Tools + Certified HR Advisors – $149/mo base + $12/mo per person

Dedicated to HR pros and HC teams. Combines a robust HR resource center and employee accounts and profiles with a full kit of health benefits and workers’ comp administration, payroll features, onboarding tools, time-off requests, and surveys. 

The health benefits, 401(k) plans, 529 plans, commuter benefits, HSAs, and FSAs can be added any time, to any of the plans.

User Satisfaction

We realize that when you make a decision to buy HR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Gusto HR reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Gusto HR. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

187

NEGATIVE SOCIAL MENTIONS

3

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Gusto HR pricing details?

Gusto HR Pricing Plans:

Gusto’s enterprise pricing scheme consists of three plans, each tailored to the needs of specific market tiers. Here are the details:

Core Plan: Full-Service Payroll – $39/mo base + $6/mo per person

Combines employee profiles and accounts with payroll features, workers’ comp administration, health benefits, and expert support. 

Complete Plan: Advanced HR Tools + Full-Service Payroll – $39/mo base + $12/mo per person

Combines core HR functionalities and employee accounts and profiles with powerful hiring and onboardng tools, time-off requests, payroll features, health benefits and workers’ comp administration, surveys, and expert support.

Concierge Plan: Full-Service Payroll + Advanced HR Tools + Certified HR Advisors – $149/mo base + $12/mo per person

Dedicated to HR pros and HC teams. Combines a robust HR resource center and employee accounts and profiles with a full kit of health benefits and workers’ comp administration, payroll features, onboarding tools, time-off requests, and surveys. 

The health benefits, 401(k) plans, 529 plans, commuter benefits, HSAs, and FSAs can be added any time, to any of the plans.

What integrations are available for Gusto HR?

Gusto HR supports the following integrations:

  • BambooHR
  • QuickBooks
  • QuickBooks Online
  • Xero
  • Capital One Spark Business
  • FreshBooks
  • TSheets
  • When I Work
  • Deputy
  • Nimble Schedule
  • Boomr
  • Time Tracker
  • Receipt Bank
  • Kin
  • Ximble
  • eBility Time Tracker
  • Receipt Bank
  • Boomr
  • Homebase

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