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Alliance Phones Review
What is Alliance Phones?
Alliance Phones is a suite of easy-to-use, simple, and reliable cloud-based business phone systems that enables small to medium-sized business to manage calls from different locations efficiently. Equipped with feature-rich VoIP solutions, Alliance Phones empowers all communications done in the cloud, helps users reduce phone bills, and continuously provides its clients with excellent customer support to guide them as they shift to a VoIP-based business phone system and troubleshoot issues that may arise using such system.
Alliance Phones offers powerful features which include the ability to manage incoming calls, forward calls, and organize caller IDs. It also permits users to set up their own greetings for voicemail messages. Alliance Phones comes with a PBX phone system that can play on-hold messages and music while calls are being placed on hold. In addition, the PBX phone system can automatically route calls through the aid of its automated attendant feature. Last but not least, Alliance Phones supports integration with existing business applications such as Microsoft Outlook, SugarCRM, and Filemaker.
Show MoreOverview of Alliance Phones Benefits
Cloud-Based PBX With On-Hold Music And Message Player
Alliance Phones is built with a cloud-based PBX phone system that delivers automated and efficient features. For example, the PBX phone system has an on-hold music and message functionality which automatically plays back recorded or uploaded music and messages while customers are being put on hold. If users want to deliver holiday greetings, advertise new products or services, or set up custom menu options; they can either record their own on-hold music and messages for such purpose or upload existing ones.
Automated Attendant
Another feature of the PBX phone system is its automated attendant. With this feature, users will be able to automatically route calls, whether they want to forward or transfer these calls within their organization or outside it. The automated attendant also works in conjunction with the on-hold music and message functionality. Thus, as calls are routed, on-hold music and messages can be played at the same time.
Define Call Rules And Prioritize Calls Using Call Manager
Alliance Phones comes with a call manager which can be used for defining the rules that should be applied when calls are being handled or transferred. The call manager also helps users prioritize incoming calls through the aid of its call screening feature.
Call Logging And Recording
When team leads and supervisors need to review the calls handled by their agents, they simply need to access call logs and recordings from the call manager, making it easy for them to verify if call procedures are being followed and if agents are delivering outstanding customer service.
Voicemail Features
The suite of VoIP solutions ensures that teams and agents are able to simplify how they manage voicemail messages. It supports voicemail forwarding wherein voicemail messages can be routed or transferred to specific agents. In addition, users can create their own greetings as customers reach out to them through voicemail.
Connect People In The Most Efficient Way
Alliance Phones is designed in such a way that it improves how customers keep in touch with businesses and organizations. With Alliance Phones, customers will be able to easily connect with any businesses or organization because it provides toll-free and local numbers. In case users want to change to another phone service provider or carrier, they can retain their existing phone numbers using Alliance Phones’ porting feature.
Show MoreOverview of Alliance Phones Features
- Cloud PBX
- Message/Music On Hold
- Cloud Contact Management
- Auto Attendant
- Extensions
- Group of Extensions
- Call Manager
- Call Rules
- Call Recording
- Call Screening
- Call Logs
- Voicemail Forwarding
- Custom Greetings
- Caller ID Management
- Call Control Based on Inbound Number
- Call Forwarding Control
- Toll-Free Numbers
- Local Numbers
- Porting
- Integration
Alliance Phones Position In Our Categories
Knowing that businesses have their own business-related requirements, it is only sensible that they steer clear of going for an all-encompassing, “perfect” business application. Regardless, it is difficult to discover such an app even among popular software solutions. The practicable thing to undertake can be to shortlist the several critical aspects that need examination like essential features, price terms, skill aptitude of staff, organizational size, etc. Thereafter, you should perform the product research thoroughly. Read some Alliance Phones evaluations and look over the other software solutions in your shortlist in detail. Such well-rounded research makes sure you take out ill-fitting apps and buy the system which meets all the function your business requires.
Position of Alliance Phones in our main categories:
TOP
50
Alliance Phones is one of the top 50 Business Phone Systems products
If you are considering Alliance Phones it might also be a good idea to check out other subcategories of Business Phone Systems gathered in our database of SaaS software reviews.
Each organization has different needs and needs a system that can be personalized for their size, kind of employees and customers, and the specific industry they are in. For these reasons, no software can provide perfect functionality off-the-shelf. When you search a software system, first be sure what you need it for. Read some Alliance Phones Business Phone Systems reviews and ask yourself do you need basic functionality or do you need complex functionality? Are there any industry-specific functionalities that you are looking for? Find the answers to these questions to assist your search. There are plenty of elements that you need to mull over and these include your finances, particular business wants, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the system that provides all that you require to enhance your organization effectiveness and productivity.
How Much Does Alliance Phones Cost?
Alliance Phones Pricing Plans:
Free Trial
Easy Plus
$29.97/1 User/Mo.
Simplicity Plus
$24.97/1 User/Mo.
Effortless Plus
$19.97/1 User/Mo.
What are Alliance Phones pricing details?
Alliance Phones Pricing Plans:
Free Trial
Easy Plus
$29.97/1 User/Mo.
Simplicity Plus
$24.97/1 User/Mo.
Effortless Plus
$19.97/1 User/Mo.
Alliance Phones doesn’t offer any enterprise pricing plan, but it provides SMB pricing plans for you to choose from. The plans are available through a monthly subscription, and the pricing varies depending on the number of users in your organization. Give the details a look, and select the best plan that suits your needs:
Easy Plus
- $29.97/1 User/Mo. -Billed Monthly
- 1-3 Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
Simplicity Plus
- $24.97/1 User/Mo. -Billed Monthly
- 4-20 Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
Effortless Plus
- $19.97/1 User/Mo. -Billed Monthly
- 21-100+ Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
User Satisfaction
Positive Social Media Mentions
210
Negative Social Media Mentions
0
We realize that when you make a decision to buy a Business Phone Systems it’s important not only to learn how professionals rank it in their reviews, but also to discover whether the real people and businesses that use this software are actually satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Alliance Phones reviews across a wide range of social media sites. The data is then featured in an easy to understand form indicating how many users had positive and negative experience with Alliance Phones. With that information at your disposal you will be prepared to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Alliance Phones?
Alliance Phones integrates with the following business applications:
- Microsoft Outlook
- Filemaker
- SugarCRM
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