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Axon Virtual PBX REVIEW

Business Phone Systems

No user reviews
USER SATISFACTION N/A
OUR SCORE 9.4

What is Axon Virtual PBX?

Axon Virtual PBX is a complete and scalable VoIP-based PBX software designed for call centers and businesses of all sizes. The IP PBX system is developed by NCH Software, a leading provider of audio, video, dictation, and business technology solutions and applications. The software company offers a suite of telephony software programs, and Axon Virtual PBX is a part of it.

Axon Virtual PBX can be installed on computers that are running the Windows operating system. It utilizes the features and capabilities of the VoIP (Voice over Internet Protocol) technology, functioning as a phone switch that routes calls to phone lines and extensions.

The IP PBX software can handle calls which are being transmitted through up to 64 telephone lines, and users can add as many extension lines as they want. The phone system is equipped with the standard features that are found in a typical PBX phone system such as the capability to transfer calls, put calls on hold, and record calls.

Furthermore, Axon Virtual PBX  delivers an add-on that enables users to automatically dial phone numbers and make outbound calls. Last but not least, the VoIP-based PBX software can be combined with the other telephony applications from NCH software.

Overview of Axon Virtual PBX Benefits

Predictive Dialer Add-On

One of the noteworthy features offered by Axon Virtual PBX is its powerful predictive dialer called Axon Agent, an add-on that allows call center agents and business professionals to automatically dial phone numbers and launch outbound calling campaigns.

This predictive dialer can be used by various types of call centers, contact centers, and businesses. Whether they are handling outbound calls, supporting customers through a service center, keeping in touch with political constituents, or running a charity that needs to reach out to donors; Axon Agent will surely speed up their outbound call processes and campaigns.

Automatically Launch Outbound Calling Campaigns

Axon Agent permits users to create and launch outbound dialing and calling campaigns. A campaign is made up of a calling list or a list of contact numbers; agents who will make the outbound calls, and scripts which are premade talking points that guide agents as they talk with customers and persons whose phone numbers are included in the calling list.

Thus, as campaigns are launched, the predictive dialer automatically dials the numbers appearing on the calling list. It will also keep a record of all outbound calls that have been completed including the conversions made through such calls; and while a dialing campaign is active, users can add agents to it anytime.

Play Time-Sensitive On-Hold Music And Messages

Axon Virtual PBX can be enhanced by a software application from NCH Software which is designed to play music and messages while calls are being placed on hold or transferred. This software application is called IMS Telephone On-Hold Player. What’s great about this is that it lets users set up on-hold music and messages that are sensitive to dates. This means users will be able to schedule dates that define which music or messages will be played automatically.

Having the capability to store and play audio files with high quality, the on-hold music and message player helps organizations and businesses send strategic reminders, launch marketing campaigns, and deliver professional announcements to customers.

Activate Video Call Functionality On Softphones

Another powerful feature available in Axon Virtual PBX is its video call functionality which can be enabled on VoIP softphones or IP video phones. Thus, right straight from their computer, users will be able to call another computer and see the person they are talking with using their webcam. This can be used for video conferencing and other important online meetings.

Voicemail Box For Every Extension

Axon Virtual PBX permits users to add as many extensions as they want. Interestingly, the VoiP-based PBX software assigns a voicemail box for each extension that they are going to add. Because a voicemail box is dedicated to every agent or employee, voicemail messages can be easily organized, accessed, and heard; giving users the ability to prioritize voicemail messages and the tasks associated with them, and focus on the more important ones.

Easy-To-Use Web-Based Control Panel

The IP PBX system delivers a web-based control panel that streamlines the way users configure the system to handle the operations of their call center and manage call processes. Systems administrators, IT managers, and team leads can take advantage of the features of this control panel which they can easily access and operate. Also, they can access the control panel even if they are not in front of their computers.

Overview of Axon Virtual PBX Features

  • Standard PBX Features
  • Manage Telephone Calls within a Business
  • Supports up to 64 Telephone Lines and Unlimited Extensions
  • Predictive Dialing
  • Launch Outbound Calling Campaigns Automatically
  • Digital Call Routing Over a Computer Network
  • Basic On-Hold Music
  • Supports Video for Express Talk Softphone or IP Video Phones
  • A Voicemail Box for Every Extension
  • Easy Web-Like Control Panel that can be Accessed Remotely

Axon Virtual PBX Position In Our Categories

Position of Axon Virtual PBX in our main categories:

3

Axon Virtual PBX is one of the top 3 Business Phone Systemsproducts

3

Axon Virtual PBX is one of the 3
Business Phone Systems products


If you are interested in Axon Virtual PBX it might also be a good idea to check out other subcategories of Best Business Phone Systems gathered in our database of B2B software reviews.

It is crucial to keep in mind that almost no service in the Business Phone Systems category will be a perfect solution that can fulfill all the requirements of different company types, sizes and industries. It may be a good idea to read a few Axon Virtual PBX reviews first as some solutions may perform well just in a very small group of applications or be prepared with a really specific type of industry in mind. Others might operate with an idea of being easy and intuitive and as a result lack complicated functionalities welcomed by more experienced users. There are also solutions that support a wide group of users and provide a powerful feature base, but that in most cases comes at a more expensive price of such a software. Ensure you're aware of your needs so that you pick a solution that provides specifically the features you look for.

How Much Does Axon Virtual PBX Cost?

Axon Virtual PBX Pricing Plans:
Free trial
Axon VoIP PBX Basic Edition
Free
Axon VoIP PBX Business Edition
$139.00
Axon VoIP PBX Enterprise Edition
$259.00

Alongside its free edition, Axon Virtual PBX offers two SMB and enterprise plans for all users to choose from. The plans can be availed through one-time licensing, and the pricing of the plans varies depending on the edition/version you’re going to purchase. The PBX software is available in three editions, namely Axon VoIP PBX Basic Edition, Axon VoIP PBX Business Edition, and Axon VoIP PBX Enterprise Edition.

In addition, you can buy a bundled package which gives the opportunity to combine the software with the other telephony software applications from NCH Software. Here are the details:

Axon VoIP PBX Basic Edition

  • Free

Axon VoIP PBX Business Edition

  • $139.00
  • Lifetime License
  • Fully featured PBX server without restrictions

Axon VoIP PBX Enterprise Edition

  • $259.00
  • Lifetime License
  • Up to 20 extensions and 3 external lines

Add Bundle Software To Save More

Express Talk Corporate Edition – $39.99

VRS Recording System Professional (1-7 Channels) – $570.49

IVM Telephone Attendant Professional – $315.50

MS On-Hold Professional – $225.50

Quorum Phone Conference Server Professional License – $69.50

User Satisfaction

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Axon Virtual PBX reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Axon Virtual PBX. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Free
  • One-time payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Axon Virtual PBX pricing details?

Axon Virtual PBX Pricing Plans:
Free trial
Axon VoIP PBX Basic Edition
Free
Axon VoIP PBX Business Edition
$139.00
Axon VoIP PBX Enterprise Edition
$259.00

Alongside its free edition, Axon Virtual PBX offers two SMB and enterprise plans for all users to choose from. The plans can be availed through one-time licensing, and the pricing of the plans varies depending on the edition/version you’re going to purchase. The PBX software is available in three editions, namely Axon VoIP PBX Basic Edition, Axon VoIP PBX Business Edition, and Axon VoIP PBX Enterprise Edition.

In addition, you can buy a bundled package which gives the opportunity to combine the software with the other telephony software applications from NCH Software. Here are the details:

Axon VoIP PBX Basic Edition

  • Free

Axon VoIP PBX Business Edition

  • $139.00
  • Lifetime License
  • Fully featured PBX server without restrictions

Axon VoIP PBX Enterprise Edition

  • $259.00
  • Lifetime License
  • Up to 20 extensions and 3 external lines

Add Bundle Software To Save More

Express Talk Corporate Edition – $39.99

VRS Recording System Professional (1-7 Channels) – $570.49

IVM Telephone Attendant Professional – $315.50

MS On-Hold Professional – $225.50

Quorum Phone Conference Server Professional License – $69.50

What integrations are available for Axon Virtual PBX?

Axon Virtual PBX supports integration with the following telephony software applications from NCH Software:

  • IVM Call Attendant
  • VRS Call Recording System
  • IMS On-Hold Messages Player
  • Dial Dictate Phone-In Dictation Server
  • Quorum Call Conferencing Server

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