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Sinch Review

Sinch
Our score: 8.6 User satisfaction: 94%

What is Sinch?

Sinch is a cloud-hosted, mobile communications platform that offers Voice, Verification, Video, SMS, and Instant Messaging solutions for app integration. The technology intends to make it convenient for developers to enhance the modern app experience and become the ideal commuications partner across various industries.

Developers can do away with the complications in line with building and maintaining advanced communications infrastructures. This is due to how Sinch handles tedious processes and offers a simple to integrate SDK. Users can add HD quality VoIP calling using WiFi calling or PSTN origination and termination to an app. The Sinch SMS API, Voice, or Flash Call technology also provides fast and effective phone number verification, while the application’s SDK delivers video calling solutions worldwide over a data connection or WiFi from a user’s webpage or application.

Sinch users can also send SMS from various OS apps, backend, or website. Number masking protects the identities of customers on voice calls and SMS.

Overview of Sinch Benefits

Sinch has an extensive platform for real-time communication across the Internet. The system consists of various software development kits (SDKs) that integrate with devices, online applications, or web-based back-end services. The Sinch back-end services also integrate with the public switched telephone network (PSTN) via high quality voice termination at affordable rates, thus allowing users to connect calls to any phone number in over 150 countries.

The Sinch SMS Messaging API allows users to send SMS messages to mobile devices and review their status via the software platform. For added convenience, users can also rent SMS-enabled numbers from Sinch to accommodate inbound SMS messages from your users that are sent to the app backend.

The Sinch platform supports the provisioning of SMS-enabled numbers that can be used for two-way messaging. Through these numbers, one can send SMS messages to users and receive messages when a user replies to the particular SMS number.

Sinch provides phone number, SMS, and Flash Call verification in order to protect the identity of both customers and service providers. The service takes care of all the different steps in a verification process and allows developers to focus more on building applications, while easily reinforcing their sign up and login processes.

Sinch offers software development kits for Video Calling for more personal communications. The service integrates with mobile and web applications for convenient video calling based features.

Overview of Sinch Features

  • HD quality VoIP calling
  • Phone number verification
  • Video calling
  • SMS solutions
  • Number masking

Sinch Position In Our Categories

Keeping in mind companies have special business-related wants, it is prudent they steer clear of seeking an all-encompassing, “perfect” software system. However, it is nearly futile to discover such an app even among widely used software systems.
The correct thing to undertake would be to shortlist the different chief factors which require research such as essential features, price plans, skill ability of the users, organizational size, etc. The second step is, you must perform your research exhaustively. Have a look at some of these Sinch reviews and explore each of the software programs in your list in detail. Such comprehensive product research ensure you avoid unfit applications and buy the one that has all the aspects you require company requires for success.

Position of Sinch in our main categories:

TOP 20

Sinch is one of the top 20 Business Phone Systems products

If you are interested in Sinch it could also be beneficial to investigate other subcategories of Business Phone Systems gathered in our database of SaaS software reviews.

Since each organization has specific business needs, it is sensible for them to abstain from looking for a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such a platform even among widely used software applications. The smart thing to do would be to catalog the various important aspects that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Sinch Business Phone Systems reviews and look into each of the other apps in your shortlist in detail. Such comprehensive research can make sure you discard ill-fitting platforms and zero in on the app that offers all the features you need for business success.

How Much Does Sinch Cost?

Sinch Pricing Plans:

Free Trial

App to App Calling 0-2500 minutes/month

Free

App to App Calling Over 2500 minutes/month

$0.002/minute

App to Phone Calling Landline

$0.01/minute

App to Phone Calling Mobile

$0.01/minute

Phone to Phone Calling Inbound

$0.004/minute

Phone to Phone Calling Outbound

$0.01/minute

Phone to Phone Calling Numbers

$0.80/month

SIP Connectivity Connection

$0.0025/minute

SIP Connectivity More than 250,000 minutes

Contact vendor

Verification Services SMS

$0.0064/sms

Verification Services Flash Call

$0.0023/flash attempt

Verification Services Voice

$0.01 /min

More than 250,000 verification attempts per month

Contact vendor

Video 0-2500 minutes/month

Free

Video More than 2500 minutes/month

$0.003

Video More than 250,000 minutes/month

Contact vendor

Sinch SMB and enterprise pricing for different services across its platform are as follows:

Voice Services

App to App Calling

  • 0-2500 minutes/month = Free
  • Over 2500 minutes/month = $0.002/minute

App to Phone Calling

  • Landline = $0.01/minute
  • Mobile = $0.01/minute; with varied outbound mobile rates per network

Phone to Phone Calling

  • Inbound = $0.004/minute
  • Outbound = $0.01/minute
  • Numbers = $0.80/month

SIP Connectivity

  • Connection = $0.0025/minute
  • More than 250,000 minutes per month = By quote

Verification Services

SMS = $0.0064 /sms

Flash Call = $0.0023 /flash attempt

Voice = $0.01 /min

More than 250,000 verification attempts per month = By quote

Video Pricing

0-2500 minutes/month = Free

More than 2500 minutes/month = $0.003

More than 250,000 minutes/month = By quote

User Satisfaction

Positive Social Media Mentions 171
Negative Social Media Mentions 6

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sinch reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sinch. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Sinch pricing details?

Sinch Pricing Plans:

Free Trial

App to App Calling 0-2500 minutes/month

Free

App to App Calling Over 2500 minutes/month

$0.002/minute

App to Phone Calling Landline

$0.01/minute

App to Phone Calling Mobile

$0.01/minute

Phone to Phone Calling Inbound

$0.004/minute

Phone to Phone Calling Outbound

$0.01/minute

Phone to Phone Calling Numbers

$0.80/month

SIP Connectivity Connection

$0.0025/minute

SIP Connectivity More than 250,000 minutes

Contact vendor

Verification Services SMS

$0.0064/sms

Verification Services Flash Call

$0.0023/flash attempt

Verification Services Voice

$0.01 /min

More than 250,000 verification attempts per month

Contact vendor

Video 0-2500 minutes/month

Free

Video More than 2500 minutes/month

$0.003

Video More than 250,000 minutes/month

Contact vendor

Sinch SMB and enterprise pricing for different services across its platform are as follows:

Voice Services

App to App Calling

  • 0-2500 minutes/month = Free
  • Over 2500 minutes/month = $0.002/minute

App to Phone Calling

  • Landline = $0.01/minute
  • Mobile = $0.01/minute; with varied outbound mobile rates per network

Phone to Phone Calling

  • Inbound = $0.004/minute
  • Outbound = $0.01/minute
  • Numbers = $0.80/month

SIP Connectivity

  • Connection = $0.0025/minute
  • More than 250,000 minutes per month = By quote

Verification Services

SMS = $0.0064 /sms

Flash Call = $0.0023 /flash attempt

Voice = $0.01 /min

More than 250,000 verification attempts per month = By quote

Video Pricing

0-2500 minutes/month = Free

More than 2500 minutes/month = $0.003

More than 250,000 minutes/month = By quote

What integrations are available for Sinch?

There is no information available about the specific applications that Sinch integrates with.

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Reviewed By Louie Andre
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