Loop Communications Review

Loop Communications
Our score: 7.0 User satisfaction: 98%

What is Loop Communications?

Loop Communications is an enterprise-grade, cloud-based business phone solution for small and mid-sized businesses. It’s a flexible business phone service that is built from the ground up to be reliable and customer-focused. The platform works around the unique needs of various businesses to eliminate the precincts of constraining policies or the antiquated hardware.

Loop Communications is a powerful VoIP business phone software that provides multiple solutions including number porting, international calling, caller ID, three-way calling, call routing, digital faxing, unlimited calling, local & toll-free numbers, and more.  It simplifies communications to provide exceptional customer service and reduce costs to foster business growth. The program offers a scalable solution that delivers exceptional service to users without tying them to long-term contracts.

Overview of Loop Communications Benefits

Loop Communications is a powerful system that offers VoIP business phone solutions and services.  The system is fully hosted and managed by the vendor thus it eliminates the need for expensive hardware systems, maintenance costs, and setup fees. In addition, Loop Communication doesn’t lock users into long-term contracts. It only requires you to pay a standard price regardless of your business size, the number of calls you make or receive, and the features you use.

One of its salient features is the automated attendant. The feature streamlines business communication in small and mid-sized companies. It greets callers and automatically transfers them to extensions without any intervention from your receptionist or operator. This is a smart feature that comes in handy when customer calls are not answered; it’s the first point of contact that welcomes customers before routing their calls to the right person.

Another great feature of this business system is the call routing suite. This feature ensures that customers calling into your business receives the help they need. It allows you to customize call routing and direct incoming calls anywhere you’d like. You can easily route the calls to a queue, single extension, an external number, a ring group of numerous extensions, voicemail, or an auto attendant. Better still, the call routing feature embraces the entire call flow logic and is flexible enough to do anything you want.

Additionally, Loop Communication comes with a reliable multi-location support feature. This feature delivers seamless connectivity regardless of the number of offices you operate. It makes the entire system perfect for businesses with multiple locations and only requires minimal hardware investment from these businesses.

Overview of Loop Communications Features

  • Announcements
  • Busy lamp field (BLF)
  • Call center queue reports
  • Call forwarding
  • Call blocking
  • Call parking
  • Call monitoring
  • Call logs
  • Call recording
  • Call routing
  • Caller ID
  • Cell phone extensions
  • Dial by name directory
  • Conference bridge
  • Custom call tagging
  • Do not disturb
  • External call transfer
  • International calling
  • Local numbers
  • Multi-location support
  • Digital fax
  • Music on hold
  • Number Porting
  • Queues ring groups professional voice recording
  • Operator panel
  • Toll-free number
  • Time-based routing
  • User-control
  • Virtual extensions
  • Three-way calling
  • Virtual mailbox
  • Situational call forward
  • Voicemail to email

Loop Communications Position In Our Categories

Since businesses have specific business demands, it is rational that they steer clear of preferring an all-encompassing, “perfect” software system. At any rate, it would be futile to stumble on such a software product even among branded software products. The reasonable thing to undertake can be to jot down the varied chief functions that entail deliberation such as major features, price terms, skill levels of the employees, business size, etc. Then, you should perform your product research exhaustively. Browse over some Loop Communications review articles and explore each of the software options in your shortlist more closely. Such well-rounded research guarantee you stay away from mismatched software solutions and buy the system which has all the tools your business requires in growing the business.

Position of Loop Communications in our main categories:

TOP 50

Loop Communications is one of the top 50 Business Phone Systems products

If you are considering Loop Communications it may also be sensible to check out other subcategories of Business Phone Systems gathered in our database of SaaS software reviews.

Each enterprise has different needs and requires a software that can be personalized for their size, kind of employees and clients, and the particular industry they are in. For these reasons, no platform can offer perfect tools out-of-the-box. When you search a software app, first be sure what you want it for. Read some Loop Communications Business Phone Systems reviews and ask yourself do you need basic features or do you require complex features? Are there any industry-specific tools that you are looking for? Get the answers to these questions to assist your search. There are multiple factors that you need to consider and these include your finances, particular business wants, your organization size, integration requirements etc. Take your time, use a few free trials, and finally select the app that presents all that you need to enhance your organization efficiency and productivity.

How Much Does Loop Communications Cost?

Loop Communications Pricing Plans:

Free Trial

Loop Communications

Starts at $17 per month

Loop Communications offers a straightforward enterprise pricing structure starting at $17 per month. Contact the vendor for a detailed pricing structure.

User Satisfaction

Positive Social Media Mentions 91
Negative Social Media Mentions 1

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Loop Communications reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Loop Communications. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Loop Communications pricing details?

Loop Communications Pricing Plans:

Free Trial

Loop Communications

Starts at $17 per month

Loop Communications offers a straightforward enterprise pricing structure starting at $17 per month. Contact the vendor for a detailed pricing structure.

What integrations are available for Loop Communications?

No available information.


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Reviewed By Nestor Gilbert
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