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Loop Communications Review

Loop Communications
Our score: 7.0 User satisfaction: 98%

What is Loop Communications?

Loop Communications is an enterprise-grade, cloud-based business phone solution for small and mid-sized businesses. It’s a flexible business phone service that is built from the ground up to be reliable and customer-focused. The platform works around the unique needs of various businesses to eliminate the precincts of constraining policies or the antiquated hardware.

Loop Communications is a powerful VoIP business phone software that provides multiple solutions including number porting, international calling, caller ID, three-way calling, call routing, digital faxing, unlimited calling, local & toll-free numbers, and more.  It simplifies communications to provide exceptional customer service and reduce costs to foster business growth. The program offers a scalable solution that delivers exceptional service to users without tying them to long-term contracts.

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Overview of Loop Communications Benefits

Loop Communications is a powerful system that offers VoIP business phone solutions and services.  The system is fully hosted and managed by the vendor thus it eliminates the need for expensive hardware systems, maintenance costs, and setup fees. In addition, Loop Communication doesn’t lock users into long-term contracts. It only requires you to pay a standard price regardless of your business size, the number of calls you make or receive, and the features you use.

One of its salient features is the automated attendant. The feature streamlines business communication in small and mid-sized companies. It greets callers and automatically transfers them to extensions without any intervention from your receptionist or operator. This is a smart feature that comes in handy when customer calls are not answered; it’s the first point of contact that welcomes customers before routing their calls to the right person.

Another great feature of this business system is the call routing suite. This feature ensures that customers calling into your business receives the help they need. It allows you to customize call routing and direct incoming calls anywhere you’d like. You can easily route the calls to a queue, single extension, an external number, a ring group of numerous extensions, voicemail, or an auto attendant. Better still, the call routing feature embraces the entire call flow logic and is flexible enough to do anything you want.

Additionally, Loop Communication comes with a reliable multi-location support feature. This feature delivers seamless connectivity regardless of the number of offices you operate. It makes the entire system perfect for businesses with multiple locations and only requires minimal hardware investment from these businesses.

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Overview of Loop Communications Features

  • Announcements
  • Busy lamp field (BLF)
  • Call center queue reports
  • Call forwarding
  • Call blocking
  • Call parking
  • Call monitoring
  • Call logs
  • Call recording
  • Call routing
  • Caller ID
  • Cell phone extensions
  • Dial by name directory
  • Conference bridge
  • Custom call tagging
  • Do not disturb
  • External call transfer
  • International calling
  • Local numbers
  • Multi-location support
  • Digital fax
  • Music on hold
  • Number Porting
  • Queues ring groups professional voice recording
  • Operator panel
  • Toll-free number
  • Time-based routing
  • User-control
  • Virtual extensions
  • Three-way calling
  • Virtual mailbox
  • Situational call forward
  • Voicemail to email

Loop Communications Position In Our Categories

Since businesses have specific business demands, it is reasonable that they avoid getting a one-size-fits-all, ideal solution. Needless to say, it would be hard to try to stumble on such a software system even among widely used software systems. The rational thing to undertake is to narrow down the different key aspects which require careful thought such as important features, price plans, technical skill levels of staff, company size, etc. Then, you must do the product research through and through. Browse over these Loop Communications analyses and scrutinize each of the software solutions in your list more closely. Such all-encompassing product investigation can make sure you steer clear of unfit software products and select the system that meets all the features your company requires.

Position of Loop Communications in our main categories:

TOP 50

Loop Communications is one of the top 50 Business Phone Systems products

If you are interested in Loop Communications it may also be a good idea to investigate other subcategories of Business Phone Systems gathered in our database of SaaS software reviews.

Every organization has different requirements and requires a system that can be personalized for their size, type of employees and clients, and the specific industry they are in. For these reasons, no system can offer perfect features off-the-shelf. When you try to find a software system, first be sure what you require it for. Read some Loop Communications Business Phone Systems reviews and ask yourself do you desire basic tools or do you want sophisticated features? Are there any industry-specific functionalities that you are seeking? Get the answers to these questions to assist your search. There are lots of aspects that you need to reflect on and these include your finances, particular business requirements, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that presents all that you want to improve your organization effectiveness and productivity.

How Much Does Loop Communications Cost?

Loop Communications Pricing Plans:

Free Trial

Loop Communications

Starts at $17 per month

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What are Loop Communications pricing details?

Loop Communications Pricing Plans:

Free Trial

Loop Communications

Starts at $17 per month

Loop Communications offers a straightforward enterprise pricing structure starting at $17 per month. Contact the vendor for a detailed pricing structure.

User Satisfaction

Positive Social Media Mentions 91
Negative Social Media Mentions 1

We know that when you make a decision to purchase a Business Phone Systems it’s vital not only to learn how professionals score it in their reviews, but also to find out whether the actual people and businesses that use this software are actually satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Loop Communications reviews across a wide range of social media sites. The information is then presented in a simple to understand format revealing how many clients had positive and negative experience with Loop Communications. With that information at hand you will be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Loop Communications?

No available information.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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