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Allworx Verge Review

Allworx Verge
Our score: 7.7 User satisfaction: N/A
Logo of Allworx Verge

What is Allworx Verge?

Allworx Verge is a comprehensive business VoIP communication platform designed to power today’s workforce. It’s an incredibly useful solution that provides multiple features to streamline communication within a business in a single location or multiple office locations. The system is expertly built for Android and IOS devices linked with a PC through a call control interface to manage all call activities.

This is an enterprise-class, mobile-first phone that allows users to share personal contacts from their mobile devices and Outlook. It makes it easy to automatically handoff active calls from and to the Verge phone and mobile device. Some of its main features include call center, desktop integration, analytics, voice conferencing, multisite support, unlimited call routes, security & backup, and real-time sharing of contacts.

Overview of Allworx Verge Benefits

Allworx Verge is a reliable business phone solution for businesses of all sizes. It’s a cost-effective business communication solution that fits in your pocket and allows you to make and receive calls anywhere anytime. The software’s mobility makes it easy to extend the functionality of Allworx IP phone to Android and IOS device to provide seamless voice experience while on the go.

The advanced multisite feature unifies a maximum of 100 locations under a single VoIP communication system to improve employee collaboration. It provides powerful features that are designed to ensure global access to all your sites. The multisite suite ensures shared staffing thereby eliminating the inter-office long-distance and local charges. Better still, the solution facilitates easy call re-routing during connectivity failures or a natural disaster.

Additionally, Allworx Verge comes with reliable analytics tools such as Allworx View and Allworx View ACD. The Allworx View delivers all-inclusive historical call activity reports which can be exported to CSV or PDF files. The tool provides multiple intuitive call history report templates that feature advanced data filters. It makes it easy to generate, save, and share reports on demand and auto-schedule reports for email distribution. On the other hand, the Allworx View ACD allows you to customize your dashboard with intuitive graphical charts, alarm display options, adjustable font sizes, and more. This helps you to monitor agents’ performance and stay on top of queues in real-time.

The call distribution feature is simplified to allow you to intelligently manage and distribute inbound calls across ten queues. The feature supports four styles of call distribution including linear priority, ring all, longest idle, and round-robin.  In addition, it provides robust queue management features which make it easy to personalize welcome greetings, call routes, and periodic status message.

Overview of Allworx Verge Features

  • My Allworx manager
  • Call center
  • Desktop integration
  • Multisite support
  • Analytics
  • Secure web administration
  • Voice conferencing
  • Security and data backup
  • Voicemail-to-email
  • Seven presence settings
  • Unlimited call routes
  • Auto attendant
  • Remote IP phone support
  • Ten paging zones
  • Door relay
  • Network bandwidth optimization
  • Real-time sharing of contacts
  • Faster processing power
  • Wall and rack-mountable
  • Solid state storage subsystem

Allworx Verge Position In Our Categories

Keeping in mind businesses have particular business-related demands, it is reasonable that they abstain from seeking a one-size-fits-all, “perfect” system. However, it would be futile to discover such a software system even among widely used software systems. The right thing to do can be to take note of the numerous key aspects which demand investigation like essential features, price plans, skill competence of staff, business size, etc. Next, you must perform the research systematically. Read some Allworx Verge analyses and look into each of the software solutions in your list in detail. Such well-rounded research guarantees you steer clear of mismatched software products and choose the system that meets all the tools your company requires in sustaining growth.

Position of Allworx Verge in our main categories:

TOP 50

Allworx Verge is one of the top 50 Business Phone Systems products

If you are considering Allworx Verge it may also be a good idea to examine other subcategories of Business Phone Systems listed in our base of SaaS software reviews.

Companies have diverse wants and requirements and no software platform can be just right in such a scenario. It is futile to try to find an ideal out-of-the-box software app that fulfills all your business requirements. The wise thing to do would be to customize the system for your special needs, employee skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your groundwork, look into each short-listed application in detail, read a few Allworx Verge Business Phone Systems reviews, contact the maker for clarifications, and finally select the app that offers what you want.

How Much Does Allworx Verge Cost?

Allworx Verge Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Allworx Verge doesn’t publish its enterprise pricing information; the details are available upon request. Contact the vendor for a detailed pricing quite.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Allworx Verge reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Allworx Verge. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Allworx Verge pricing details?

Allworx Verge Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Allworx Verge doesn’t publish its enterprise pricing information; the details are available upon request. Contact the vendor for a detailed pricing quite.

What integrations are available for Allworx Verge?

No information provided

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Reviewed By Louie Andre
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