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Allworx Verge REVIEW

Business Phone Systems

No user reviews
USER SATISFACTION N/A
OUR SCORE 7.7

What is Allworx Verge?

Allworx Verge is a comprehensive business VoIP communication platform designed to power today’s workforce. It’s an incredibly useful solution that provides multiple features to streamline communication within a business in a single location or multiple office locations. The system is expertly built for Android and IOS devices linked with a PC through a call control interface to manage all call activities.

This is an enterprise-class, mobile-first phone that allows users to share personal contacts from their mobile devices and Outlook. It makes it easy to automatically handoff active calls from and to the Verge phone and mobile device. Some of its main features include call center, desktop integration, analytics, voice conferencing, multisite support, unlimited call routes, security & backup, and real-time sharing of contacts.

Overview of Allworx Verge Benefits

Allworx Verge is a reliable business phone solution for businesses of all sizes. It’s a cost-effective business communication solution that fits in your pocket and allows you to make and receive calls anywhere anytime. The software’s mobility makes it easy to extend the functionality of Allworx IP phone to Android and IOS device to provide seamless voice experience while on the go.

The advanced multisite feature unifies a maximum of 100 locations under a single VoIP communication system to improve employee collaboration. It provides powerful features that are designed to ensure global access to all your sites. The multisite suite ensures shared staffing thereby eliminating the inter-office long-distance and local charges. Better still, the solution facilitates easy call re-routing during connectivity failures or a natural disaster.

Additionally, Allworx Verge comes with reliable analytics tools such as Allworx View and Allworx View ACD. The Allworx View delivers all-inclusive historical call activity reports which can be exported to CSV or PDF files. The tool provides multiple intuitive call history report templates that feature advanced data filters. It makes it easy to generate, save, and share reports on demand and auto-schedule reports for email distribution. On the other hand, the Allworx View ACD allows you to customize your dashboard with intuitive graphical charts, alarm display options, adjustable font sizes, and more. This helps you to monitor agents’ performance and stay on top of queues in real-time.

The call distribution feature is simplified to allow you to intelligently manage and distribute inbound calls across ten queues. The feature supports four styles of call distribution including linear priority, ring all, longest idle, and round-robin.  In addition, it provides robust queue management features which make it easy to personalize welcome greetings, call routes, and periodic status message.

Overview of Allworx Verge Features

  • My Allworx manager
  • Call center
  • Desktop integration
  • Multisite support
  • Analytics
  • Secure web administration
  • Voice conferencing
  • Security and data backup
  • Voicemail-to-email
  • Seven presence settings
  • Unlimited call routes
  • Auto attendant
  • Remote IP phone support
  • Ten paging zones
  • Door relay
  • Network bandwidth optimization
  • Real-time sharing of contacts
  • Faster processing power
  • Wall and rack-mountable
  • Solid state storage subsystem

Allworx Verge Position In Our Categories

Position of Allworx Verge in our main categories:

50

Allworx Verge is one of the top 50 Business Phone Systemsproducts

50

Allworx Verge is one of the 50
Business Phone Systems products


If you are considering Allworx Verge it might also be sensible to check out other subcategories of Best Business Phone Systems listed in our database of SaaS software reviews.

It is essential to realize that virtually no app in the Business Phone Systems category is an ideal solution that can match all the goals of various business types, sizes and industries. It may be a good idea to read a few Allworx Verge reviews first as specific services might dominate only in a really small set of applications or be prepared with a very specific industry in mind. Others might function with an idea of being easy and intuitive and as a result lack advanced elements needed by more experienced users. There are also software that focus on a wide group of users and provide a powerful feature toolbox, however that in most cases comes at a higher cost of such a service. Ensure you're aware of your needs so that you choose a software that has all the elements you look for.

How Much Does Allworx Verge Cost?

Allworx Verge Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Allworx Verge doesn’t publish its enterprise pricing information; the details are available upon request. Contact the vendor for a detailed pricing quite.

User Satisfaction

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Allworx Verge reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Allworx Verge. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • PHONE

What are Allworx Verge pricing details?

Allworx Verge Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Allworx Verge doesn’t publish its enterprise pricing information; the details are available upon request. Contact the vendor for a detailed pricing quite.

What integrations are available for Allworx Verge?

No information provided

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