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Alloy Navigator Review

Alloy Navigator
Our score: 8.0 User satisfaction: 98%

What is Alloy Navigator?

Alloy Navigator is an IT Service and Asset Management suite designed to centralize, automate, and streamline IT operations for organizations of any size, improving the way they perform daily tasks, communicate and collaborate internally, manage clients and more. Alloy Navigator comes in two platforms – Alloy Navigator Express and Alloy Navigator Enterprise.

Alloy Navigator Express is an IT asset management software built to help small and medium businesses manage, improve, and deliver better help desk services to their customers. It does this via real-time reporting, very flexible notification tools, and highly interactive dashboards, all working in unison to help users navigate issues and resolve them faster.

Alloy Navigator Enterprise provides users with comprehensive IT Asset Management paired with ITIL-based IT Service Management capabilities. This software is perfect for corporate enterprises and large organizations that aspire to increase the efficiency of their IT operations through effective and unparalleled Knowledge Management, Contract Management, Incident Management, Problem and Change Management among others.

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Overview of Alloy Navigator Benefits

Custom IT Workflows

Alloy Navigator provides you with a rich platform that lets you create and leverage fully tailored, robust IT processes using the most powerful workflow automation engine in its class without the need for costly programmers. You get to run your IT operations your way and don’t shell out money to pay expensive programmer fees.

Absolute IT Operational Awareness

Alloy Navigator helps your organization achieve complete IT operational awareness, thanks to its auto-intelligent datalinks that help you discover and acknowledge essential relationships within your information.

Faster and Accurate Auditing, Strict Compliance

With just a single click, you can audit your whole network. You have total control and view over your assets’ lifecycle and inventory with Alloy Navigator’s barcode scanner. The software instantly recognizes compliance policies and ensures that your organization adheres to them using the best-in-class software licensing tools.

No More Information Overload

Alloy Navigator comes with powerful content availability tools that let you deliver customer-specific content to your clients only when they need it. No more instances of people having to go through information they don’t need and it eliminates cases of unauthorized parties getting hands on confidential data.

Derive Unprecedented Insights

Alloy Navigator gives you total customization control over your reports, dashboards, and analysis, resulting in high-quality insights that you won’t attain using other IT asset management systems.

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Overview of Alloy Navigator Features

  • Ticket Management
  • Self-Service Portal
  • Knowledge Base
  • CMDB
  • Hardware/Software Inventory Management

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Alloy Navigator Position In Our Categories

Keeping in mind companies have specific business demands, it is only wise that they avoid buying an all-in-one, ”best” software solution. Be that as it may, it is hard to try to come across such an app even among sought-after software solutions. The efficient thing to undertake can be to note down the varied key factors which merit scrutiny like major features, packages, skill capability of staff members, organizational size, etc. Next, you should conduct your product research thoroughly. Go over some of these Alloy Navigator review articles and explore each of the applications in your list more closely. Such well-rounded research ensure you circumvent unsuitable software solutions and buy the one that offers all the tools your company requires.

Position of Alloy Navigator in our main categories:

TOP 200

Alloy Navigator is one of the top 200 Customer Support Software products

TOP 100

Alloy Navigator is one of the 100 Help Desk Software products

TOP 50

Alloy Navigator is one of the top 50 IT Asset Management Software products

Every enterprise is different, and can call for a particular type of IT Service Software solution that will be adjusted to their company size, type of customers and staff and even particular industry they deal with. You should not count on finding an ideal app that will work for each company no matter what their history is. It may be a good idea to read a few Alloy Navigator IT Service Software reviews first and even then you should pay attention to what the solution is intended to do for your company and your staff. Do you require a simple and straightforward solution with just basic functions? Will you really make use of the advanced functionalities required by pros and large enterprises? Are there any particular features that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to find a reliable app that will fit your budget.

How Much Does Alloy Navigator Cost?

Alloy Navigator Pricing Plans:

Free Trial

Alloy Navigator Explorer

$19/month

Alloy Navigator Express

$49/month

Alloy Navigator Enterprise

$79/month

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What are Alloy Navigator pricing details?

Alloy Navigator Pricing Plans:

Free Trial

Alloy Navigator Explorer

$19/month

Alloy Navigator Express

$49/month

Alloy Navigator Enterprise

$79/month

Three flexible pricing options to choose from:

Explorer:
for small teams of 1-3 technicians
$19/tech/month, 14¢/computer/month with unlimited requesters!
Express:
for medium-sized teams of 4+ technicians
$49/tech/month, 14¢/computer/month with unlimited requesters!
Enterprise:
for large organizations
$79/tech/month, 14¢/computer/month with unlimited requesters!

User Satisfaction

Positive Social Media Mentions 105
Negative Social Media Mentions 1

We realize that when you decide to buy a IT Service Software it’s important not only to learn how experts score it in their reviews, but also to check whether the real users and businesses that bought these solutions are indeed happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Alloy Navigator reviews across a broad range of social media sites. The data is then featured in an easy to digest format showing how many clients had positive and negative experience with Alloy Navigator. With that information at your disposal you should be ready to make an informed buying decision that you won’t regret.

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Italian
  • Portugese

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Alloy Navigator?

Alloy Navigator integrates with the following business systems and applications:

  • Alloy Discovery
  • Third-party systems using API
  • Zapier
  • Office365
  • Azure
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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