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Alloy Navigator Review

Alloy Navigator
Our score: 8.0 User satisfaction: 98%

What is Alloy Navigator?

Alloy Navigator is an IT Service and Asset Management suite designed to centralize, automate, and streamline IT operations for organizations of any size, improving the way they perform daily tasks, communicate and collaborate internally, manage clients and more. Alloy Navigator comes in two platforms – Alloy Navigator Express and Alloy Navigator Enterprise.

Alloy Navigator Express is an IT asset management software built to help small and medium businesses manage, improve, and deliver better help desk services to their customers. It does this via real-time reporting, very flexible notification tools, and highly interactive dashboards, all working in unison to help users navigate issues and resolve them faster.

Alloy Navigator Enterprise provides users with comprehensive IT Asset Management paired with ITIL-based IT Service Management capabilities. This software is perfect for corporate enterprises and large organizations that aspire to increase the efficiency of their IT operations through effective and unparalleled Knowledge Management, Contract Management, Incident Management, Problem and Change Management among others.

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Overview of Alloy Navigator Benefits

Custom IT Workflows

Alloy Navigator provides you with a rich platform that lets you create and leverage fully tailored, robust IT processes using the most powerful workflow automation engine in its class without the need for costly programmers. You get to run your IT operations your way and don’t shell out money to pay expensive programmer fees.

Absolute IT Operational Awareness

Alloy Navigator helps your organization achieve complete IT operational awareness, thanks to its auto-intelligent datalinks that help you discover and acknowledge essential relationships within your information.

Faster and Accurate Auditing, Strict Compliance

With just a single click, you can audit your whole network. You have total control and view over your assets’ lifecycle and inventory with Alloy Navigator’s barcode scanner. The software instantly recognizes compliance policies and ensures that your organization adheres to them using the best-in-class software licensing tools.

No More Information Overload

Alloy Navigator comes with powerful content availability tools that let you deliver customer-specific content to your clients only when they need it. No more instances of people having to go through information they don’t need and it eliminates cases of unauthorized parties getting hands on confidential data.

Derive Unprecedented Insights

Alloy Navigator gives you total customization control over your reports, dashboards, and analysis, resulting in high-quality insights that you won’t attain using other IT asset management systems.

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Overview of Alloy Navigator Features

  • Ticket Management
  • Self-Service Portal
  • Knowledge Base
  • CMDB
  • Hardware/Software Inventory Management

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Alloy Navigator Position In Our Categories

Knowing that businesses have their own business wants, it is logical that they steer clear of purchasing an all-in-one, ”best” software system. Nevertheless, it would be hard to chance on such an app even among popular software systems. The logical thing to undertake would be to jot down the several vital factors that require examination including essential features, price plans, technical skill levels of the employees, company size, etc. The second step is, you should conduct the product research thoroughly. Have a look at some Alloy Navigator evaluations and check out the other solutions in your list more closely. Such well-rounded research ascertain you take out unfit applications and choose the system that meets all the tools your business requires in growing the business.

Position of Alloy Navigator in our main categories:

TOP 200

Alloy Navigator is one of the top 200 Customer Support Software products

TOP 100

Alloy Navigator is one of the 100 Help Desk Software products

TOP 50

Alloy Navigator is one of the top 50 IT Asset Management Software products

Each organization has different wants and requires an application that can be customized for their size, type of staff members and customers, and the particular industry they are in. For these reasons, no platform can offer perfect tools off-the-shelf. When you search a software app, first be sure what you require it for. Read some Alloy Navigator IT Service Software reviews and ask yourself do you want basic features or do you require complex features? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these questions to help your search. There are lots of factors that you need to consider and these include your finances, particular business requirements, your organization size, integration requirements etc. Take your time, use a few free trials, and finally zero in on the app that provides all that you need to boost your firm competence and productivity.

How Much Does Alloy Navigator Cost?

Alloy Navigator Pricing Plans:

Free Trial

Alloy Navigator Explorer

$19/month

Alloy Navigator Express

$49/month

Alloy Navigator Enterprise

$79/month

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What are Alloy Navigator pricing details?

Alloy Navigator Pricing Plans:

Free Trial

Alloy Navigator Explorer

$19/month

Alloy Navigator Express

$49/month

Alloy Navigator Enterprise

$79/month

Three flexible pricing options to choose from:

Explorer:
for small teams of 1-3 technicians
$19/tech/month, 14¢/computer/month with unlimited requesters!
Express:
for medium-sized teams of 4+ technicians
$49/tech/month, 14¢/computer/month with unlimited requesters!
Enterprise:
for large organizations
$79/tech/month, 14¢/computer/month with unlimited requesters!

User Satisfaction

Positive Social Media Mentions 105
Negative Social Media Mentions 1

We know that when you choose to buy a IT Service Software it’s vital not only to learn how professionals evaluate it in their reviews, but also to check if the real users and businesses that bought it are genuinely happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Alloy Navigator reviews across a wide range of social media sites. The data is then displayed in a simple to understand way revealing how many people had positive and negative experience with Alloy Navigator. With that information available you should be prepared to make an informed buying decision that you won’t regret.

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Spanish
  • French
  • Russian
  • Italian
  • Portugese

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Alloy Navigator?

Alloy Navigator integrates with the following business systems and applications:

  • Alloy Discovery
  • Third-party systems using API
  • Zapier
  • Office365
  • Azure
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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