Freshservice Power-Up for Trello Review

Freshservice Power-Up for Trello
Our score: 8.0 User satisfaction: N/A

What is Freshservice Power-Up for Trello?

Freshservice Power-Up Trello is an integration and syncing tool that enables users to connect their Trello boards to the Freshervice platform, allowing them to collaborate on their tickets, deliver high-quality customer support, and improve their SLAs with their end clients.

Developed by SoftwareDevTools, Freshservice Power-Up Trello is easy to set up and deploy. In just three steps, install-connect-sync, users are able to bridge both Trello and Freshservice and handle all their Freshservice tickets from their Trello boards or cards. Customer support teams will see their productivity go up, increase ticket resolution, and all their SLAs drastically improve.

Overview of Freshservice Power-Up for Trello Benefits

Sync and create Trello cards in your service desk tickets

Freshservice Power-Up Trello great improves the way your customer support team organizes and prioritizes support tickets and requests from your customers. The tool enables you to move your support tickets and sync them to your Trello project management boards, allowing you to set them as tasks and assign them to your most qualified agents with ease.

Align priorities and tasks across teams using Freshservice + Trello app

Because all your service tickets are now visible to their entire team, prioritization becomes a breeze. You know which tickets should take priority and who should be tasked to provide expertise to achieve faster and solid resolution. This leads to better and improved SLAs which your customers will greatly appreciate.

Syncing Freshservice and Trello contributes to a more organized service desk

With all your tickets organizes and prioritized accordingly, Freshservice Power-Up Trello transforms your customer support team into a well-organized and calibrated machine. You have a very organized service desk team that can easily collaborate and communicate, resulting in more tickets getting resolved.

The collaboration functionality improves ticket management and resolution that it actually reduces the instances of escalation. Both your agents and your clients save time as the resolution process is greatly accelerated.

Overview of Freshservice Power-Up for Trello Features

  • Fast and Easy Setup
  • Connect Trello Boards To Freshservice
  • Organize and Prioritize Tasks
  • Improved SLA
  • Better Collaboration and Communication

What Problems Will Freshservice Power-Up for Trello Solve?

IT service desk is usually flooded with requests that in order to solve them, they need to work alongside teammates from other areas of the organization.

Service ticket management becomes messy when the work required involves other areas, that need to reference the same IT ticket.

This situation becomes a snowball of untraceability and progress can not be made as the team is waiting for updates from another team, who uses a different platform (Trello).

Freshservice + Trello makes it easy for your ITSM team’s platform Freshservice, to connect to the board organization app and share information for efficient cross-platform collaboration.

The Trello app for Freshservice will allow your ITSM team to insert Trello cards into their tickets. Inserting a card will automatically update that ticket and your ITSM team will be able to do follow up using the very same platform they already use.

The Freshservice power-up for Trello allows for every team in your organization who uses Trello to insert a Freshservice ticket into their Trello cards, for easy follow up and instant updates.

This saves a lot of time and resources both in the reporting and update of the issue as well as in the resolution process.

This results in money for your organization and a better service for your users.

Awards & Quality Certificates

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This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Freshservice Power-Up for Trello Position In Our Categories

Knowing that companies have their own business-related requirements, it is logical they avoid deciding on an all-in-one, ”best” software system. Be that as it may, it is hard to try to come across such application even among sought-after software solutions. The right step to do should be to narrow down the several important functions that entail research like major features, costing, technical skill ability of staff members, business size, etc. Then, you should conduct your research through and through. Browse over some of these Freshservice Power-Up for Trello review articles and check out each of the software options in your list in detail. Such all-encompassing product investigation ensures you drop poorly fit apps and select the one which offers all the aspects your business requires.

Position of Freshservice Power-Up for Trello in our main categories:

TOP 200

Freshservice Power-Up for Trello is one of the top 200 Customer Support Software products

Freshservice Power-Up for Trello is also listed in the following subcategories:

It is important to keep in mind that hardly any software in the IT Service Management Software category is a perfect solution able to match all the requirements of various business types, sizes and industries. It may be a good idea to read a few Freshservice Power-Up for Trello IT Service Management Software reviews first as specific solutions may perform well just in a very narrow set of applications or be designed with a very specific type of industry in mind. Others can function with an intention of being easy and intuitive and consequently lack advanced features needed by more experienced users. There are also software that cater to a wide group of customers and give you a powerful feature toolbox, however that frequently comes at a higher price of such a software. Make sure you're aware of your requirements so that you get a solution that offers exactly the functionalities you look for.

How Much Does Freshservice Power-Up for Trello Cost?

Freshservice Power-Up for Trello Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact SoftwareDevTools for basic and enterprise pricing information on their Freshservice Power-Up Trello tool.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy IT Service Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Freshservice Power-Up for Trello reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Freshservice Power-Up for Trello. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English
  • Spanish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Freshservice Power-Up for Trello pricing details?

Freshservice Power-Up for Trello Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact SoftwareDevTools for basic and enterprise pricing information on their Freshservice Power-Up Trello tool.

What integrations are available for Freshservice Power-Up for Trello?

Freshservice Power-Up Trello integrates with the following business systems and applications:

  • Freshservice
  • Trello

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Reviewed By Nestor Gilbert
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Award Winner
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
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