Freshstatus Review

Convenient creation of public and private status pages

Freshstatus allows businesses to easily create status pages for service incidents and events, whether for public or private use. Public status pages make it easier for businesses to communicate system updates to their customers, in turn improving trust and ensuring open lines of communication. Meanwhile, with private status pages, you can provide real-time updates to stakeholders whenever needed.

Customizable features for status pages

With Freshstatus, status pages can be customized, whether they’re public or private. Business owners can add logos and social media links to status pages or even have the status page on a customized domain. These customized features can add a legitimate look and feel to your status pages. Private notes in private status pages also add context to incidents for internal teams and allow for easier collaboration.

Automated notifications for scheduled maintenance

Freshstatus makes it easier for you to inform customers when systems have to be taken offline for maintenance or updates. The platform allows you to schedule these incidents whenever needed and automatically sends reminders and system updates to customers. This way, you can focus on getting the system back online.

Reliable incident documentation and reporting

Freshstatus keeps an unlimited history of incidents and service availability. This uptime history helps you showcase the reliability of your services and be more transparent about how your system has improved this metric over time. You can also choose which metrics to track through Freshstatus’ reporting capabilities. For instance, you can track the mean time to resolve an incident or the services that fequently get impacted.

Native integrations with email and Twitter

Sometimes, posting updates on status pages won’t prevent customers from storming your business on social media. Freshstatus can help your businesses become more proactive by allowing you to send out real-time notifications through email and Twitter.

Simple interface with customizable templates

Freshstatus has a simple Twitter-like interface where users can create incidents and add real-time updates to these incidents. The platform also offers editable templates for incidents and updates. From the platform, you can also send updates to subscribers through email or Twitter.