SUMO Scheduler Review
What is SUMO Scheduler?
SUMO Scheduler is an all-in-one customer engagement platform that automates and simplifies meeting and event scheduling. SUMO1 and SUMO for Salesforce are advanced scheduling platforms designed to enhance productivity and streamline meeting management across various industries.
Given the purpose of this platform, SUMO Scheduler is tailored to the needs of small and medium businesses as well as large enterprises. Industries like retail, education, and financial institutions can benefit from this system. It can also enable sales, support, and marketing teams to improve their productivity, efficiency, and accuracy.
To meet your scheduling needs, SUMO Scheduler offers features like an online scheduler, a booking wizard, and a reminder engine to ensure proper appointment booking. It also provides integration with more than 2,000 applications alongside its calendar API, which enables you to connect this platform to the calendar systems you’re already using.
Show MoreOverview of SUMO Scheduler Benefits
Fill Your Calendar & Improve Customer Experience
Encourage clients to schedule meetings at their convenience, freeing up time and fueling growth.
Personalize Your Scheduling Journey
Define your ideal appointment scheduling flow, customize your branding, add data fields, and offer two-way document sharing. Send personalized reminders that reduce no-shows and ensure effective communication.
Simplify Your Tech Stack
Integrate scheduling with your existing technologies and scale scheduling across your organization effortlessly.
Optimize Team Scheduling
Offer group availability, customize meeting assignments, and seamlessly co-host calls with colleagues.
Ensure Data Security and Privacy
Keep your information and data safe with industry-leading data encryption, access controls, and compliance with SOC 2 and ISO frameworks.
Easy to Set Up, Configure & Use
SUMO Scheduler’s cloud-based platform is easy to use, getting you up and running quickly. Administrators can customize settings to fit your business needs, while users enjoy a seamless scheduling experience.
Show MoreOverview of SUMO Scheduler Features
- Self-Service Scheduling
- Integration
- Custom Branding
- Automated Team Assignments
- Joint Scheduling
- Multi-Calendar Sync
- Web Conferencing Integration
- Native on Salesforce
- Data Security
What Problems Will SUMO Scheduler Solve?
Problem: Difficulty in social engagement due to current COVID-19 regulations
Solution: SUMO offers a product suite called “SAFE ENGAGE” for businesses to connect with their customers safely and effectively. It is customizable to meet your unique organizational needs so you can reopen safely while implementing social distancing best practices. Here are some examples of modules you can utilize:
- Virtual events
- Video and voice
- Curbside or in-store pickup
- Waitlist queuing
- In-person appointment automation
Awards & Quality Certificates
SUMO Scheduler Position In Our Categories
Since businesses have specific business wants, it is reasonable they steer clear of getting an all-encompassing, ”best” solution. Be that as it may, it is difficult to try to pinpoint such an app even among well-known software systems. The efficient thing to undertake can be to note down the different chief functions which call for a analysis including essential features, price plans, skill levels of staff members, business size, etc. Then, you should conduct your product research through and through. Read these SUMO Scheduler analyses and explore each of the software systems in your shortlist in detail. Such well-rounded research ascertain you circumvent ill-fitting apps and pay for the system which provides all the tools your business requires.
Position of SUMO Scheduler in our main categories:
TOP
100
SUMO Scheduler is one of the top 100 Appointment Scheduling Software products
TOP
100
SUMO Scheduler is one of the 100 Customer Experience Management Software products
If you are considering SUMO Scheduler it may also be beneficial to examine other subcategories of Customer Experience Management Software collected in our base of SaaS software reviews.
Since each company has specific business wants, it is advisable for them to refrain from searching for a one-size-fits-all perfect software application. Needless to say, it would be useless to try to find such a platform even among market-leading software solutions. The intelligent thing to do would be to list the various vital factors that need consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some SUMO Scheduler Customer Experience Management Software reviews and check out each of the other apps in your shortlist in detail. Such in-depth groundwork can ensure you weed out ill-fitting applications and choose the system that presents all the aspects you require for business success.
How Much Does SUMO Scheduler Cost?
SUMO Scheduler Pricing Plans:
Free Trial
Meet+
$20/month
Chat+
$55/month
Copilot
$75
What are SUMO Scheduler pricing details?
SUMO Scheduler Pricing Plans:
Free Trial
Meet+
$20/month
Chat+
$55/month
Copilot
$75
Pricing model: Subscription
Free Trial: Available
Plans:
-
Free: $0/user/month
-
Meet+: $20/user/month
-
Chat+: $55/user/month
-
Copilot: $75/user/month
User Satisfaction
Positive Social Media Mentions
103
Negative Social Media Mentions
7
We know that when you choose to purchase a Customer Experience Management Software it’s important not only to find out how experts score it in their reviews, but also to find out if the actual people and businesses that purchased these solutions are genuinely content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SUMO Scheduler reviews across a broad array of social media sites. The data is then presented in an easy to digest format revealing how many people had positive and negative experience with SUMO Scheduler. With that information at hand you will be ready to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SUMO Scheduler?
SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
SUMO Scheduler User Reviews
SUMO Scheduler average rating:
4/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Write your own review of this product
ADD A REVIEWMore reviews from 1 actual users:
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“Seamless implementation & responsive support”
Read full review >
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 20.05.2021
Company Size: N/A
Industry: N/A
PROS: Implementing Sumo was seamless and pretty straight-forward. Their Implementation and Support reps are very technical with Salesforce, so any unforeseen complications can be resolved without needing to hire a SF consultant.
CONS: Not much. They're open to feature requests and are responsive to getting those implemented once the use case is understood. Sometimes there are small changes in version releases that reset settings that aren't communicated ahead of time, but that's usually an easy explanation to provide to end users.
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SUMO Scheduler user reviews
“Seamless implementation & responsive support”
Read full review >
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 20.05.2021
Company Size: N/A
Industry: N/A
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