SUMO Scheduler is an all-in-one customer engagement platform that automates and simplifies meeting and event scheduling. SUMO1 and SUMO for Salesforce are advanced scheduling platforms designed to enhance productivity and streamline meeting management across various industries.
Given the purpose of this platform, SUMO Scheduler is tailored to the needs of small and medium businesses as well as large enterprises. Industries like retail, education, and financial institutions can benefit from this system. It can also enable sales, support, and marketing teams to improve their productivity, efficiency, and accuracy.
To meet your scheduling needs, SUMO Scheduler offers features like an online scheduler, a booking wizard, and a reminder engine to ensure proper appointment booking. It also provides integration with more than 2,000 applications alongside its calendar API, which enables you to connect this platform to the calendar systems you’re already using.
Show MoreFill Your Calendar & Improve Customer Experience
Encourage clients to schedule meetings at their convenience, freeing up time and fueling growth.
Personalize Your Scheduling Journey
Define your ideal appointment scheduling flow, customize your branding, add data fields, and offer two-way document sharing. Send personalized reminders that reduce no-shows and ensure effective communication.
Simplify Your Tech Stack
Integrate scheduling with your existing technologies and scale scheduling across your organization effortlessly.
Optimize Team Scheduling
Offer group availability, customize meeting assignments, and seamlessly co-host calls with colleagues.
Ensure Data Security and Privacy
Keep your information and data safe with industry-leading data encryption, access controls, and compliance with SOC 2 and ISO frameworks.
Easy to Set Up, Configure & Use
SUMO Scheduler’s cloud-based platform is easy to use, getting you up and running quickly. Administrators can customize settings to fit your business needs, while users enjoy a seamless scheduling experience.
Show MoreProblem: Difficulty in social engagement due to current COVID-19 regulations
Solution: SUMO offers a product suite called “SAFE ENGAGE” for businesses to connect with their customers safely and effectively. It is customizable to meet your unique organizational needs so you can reopen safely while implementing social distancing best practices. Here are some examples of modules you can utilize:


Since companies have their own business-related needs, it is rational that they avoid picking a one-size-fits-all, “perfect” solution. Nevertheless, it would be hard to come across such a software system even among well-known software solutions. The practicable thing to do is to take note of the various essential factors that necessitate consideration including important features, packages, technical skill ability of staff members, business size, etc. Next, you must double down on the research systematically. Browse through some of these SUMO Scheduler reviews and look over each of the software products in your shortlist more closely. Such detailed product research ascertain you circumvent poorly fit applications and choose the system which meets all the benefits your company requires to be successful.
Position of SUMO Scheduler in our main categories:
SUMO Scheduler is one of the top 100 Appointment Scheduling Software products
SUMO Scheduler is one of the 100 Customer Experience Management Software products
If you are considering SUMO Scheduler it may also be a good idea to check out other subcategories of Customer Experience Management Software gathered in our base of B2B software reviews.
Each organization has different wants and requires a software that can be customized for their size, kind of staff members and customers, and the particular industry they are in. For these reasons, no system can offer perfect functionality out-of-the-box. When you look for a software app, first be sure what you want it for. Read some SUMO Scheduler Customer Experience Management Software reviews and ask yourself do you desire basic functionality or do you want sophisticated features? Are there any industry-specific features that you are looking for? Get the answers to these queries to help your search. There are lots of aspects that you need to mull over and these include your finances, particular business wants, your company size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the platform that offers all that you need to improve your organization efficiency and productivity.
SUMO Scheduler Pricing Plans:
$20/month
$55/month
$75
SUMO Scheduler Pricing Plans:
Free Trial
Meet+
$20/month
Chat+
$55/month
Copilot
$75
Pricing model: Subscription
Free Trial: Available
Plans:
Free: $0/user/month
Meet+: $20/user/month
Chat+: $55/user/month
Copilot: $75/user/month
We realize that when you make a decision to get a Customer Experience Management Software it’s vital not only to learn how professionals evaluate it in their reviews, but also to check if the real clients and companies that use these solutions are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SUMO Scheduler reviews across a broad array of social media sites. The information is then presented in a simple to digest format revealing how many clients had positive and negative experience with SUMO Scheduler. With that information at hand you will be prepared to make an informed business choice that you won’t regret.
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SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
SUMO Scheduler average rating:
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“Seamless implementation & responsive support”
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Implementing Sumo was seamless and pretty straight-forward. Their Implementation and Support reps are very technical with Salesforce, so any unforeseen complications can be resolved without needing to hire a SF consultant.
CONS: Not much. They're open to feature requests and are responsive to getting those implemented once the use case is understood. Sometimes there are small changes in version releases that reset settings that aren't communicated ahead of time, but that's usually an easy explanation to provide to end users.
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“Seamless implementation & responsive support”
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