piHappiness Review
What is piHappiness?
piHappiness is an intuitive feedback and reviews management software. It is capable of monitoring feedbacks closely and marking deficient feedbacks to be reviewed. piHappiness allows businesses to identify opportunities for customer loyalty enhancement by providing effective and efficient resolution to negative feedback. The software is comprised of straightforward communication workflows that are customizable to fit the needs of a business. piHappiness covers features for customer happiness, NPS®, and feedback management.
Customer Happiness allows the use of colored emoticons for customer happiness measurement. piHapppiness displays NPS® or Net Promoter Score® to indicate a customer’s satisfaction and to know if they are inclined to promote the product. NPS® forms play an important part in the software’s customer experience survey. Additionally, piHappiness is capable of capturing customer insights.
Show MoreOverview of piHappiness Benefits
piHappiness is comprised of advanced and customer-inclined features that give the following benefits:
Immediate Customer feedback
With piHappiness, businesses can capture a customer’s feedback and insights within 30 seconds. The platform has a customer feedback system that allows businesses to gather important insights regarding customer satisfaction. piHappiness offers features for Emoticon-powered feedback collection, Net Promoter Score®, feedback forms, and Dynamic Questionnaires. With these tools, a customer’s satisfaction level and opinion can be tracked and monitored.
Real-Time Notifications
piHappiness is capable of sending notifications to the management and feedback acknowledgments to customers as part of its customer feedback management. This way, a customer feels accommodated and prioritized whenever they have complaints, concerns, and suggestions and decides to talk to the management.
Custom and Dynamic Questionnaire
piHappiness has a customer feedback platform that helps users in improving a survey’s questions. This helps in the response rate growth of customer feedback. It is easier to generate and edit questions to fit the business’s preference.
Detailed Analytics and Reports
piHappiness is powered by intuitive analytics that produces detailed reports on customer details like total responses, satisfied and unsatisfied customers, reasons for satisfaction and dissatisfaction, and inclination for product promotions. This information can be presented in graphs, tables and pie charts.
Show MoreOverview of piHappiness Features
- Customer Happiness
- Net Promoter Score®
- Feedback Reasons/Categories
- Feedback Management
- Customer Demographics
- Notifications
- Tab and Web Log-Ins
- Reports and Analytics
- Custom Demographic Reports
- Customizable Surveys
- iPad, Android & Kiosk Surveys
- Online, Email & SMS Survey
- Feedback Manager
- Real-time Alerts & Notifications
- Detailed Reporting
- Survey by QR Code
- Multilingual Survey
- Real-time fusion charts
- Consulting
- Premium Support
- Online Survey Link
- Survey Links by SMS
- Purchase separately
- Implementation
- Happiness Program Management
- Response based Questionnaire
- Promotional Video
- Group Live Dashboard
- Branding Filler
- Custom Intro Screen
- Survey response time display
- Question with sub-questions
- Multi-Category Selection
- Customer Participation Confirmation
What Problems Will piHappiness Solve?
Problem #1: Measure customer and visitor experience and employee loyalty
piHappiness allows businesses to identify promoters and detractors suing NPS® surveys. This way, issues can be easily spotted to provide the most efficient resolution to make customers, visitors, and employees happy.
Problem #2: Customer Effort Score
With piHappiness, complaints on customer service and inefficient processes are made known.
Awards & Quality Certificates
piHappiness Position In Our Categories
Since companies have their own business needs, it is only reasonable that they avoid buying a one-size-fits-all, ”best” business program. Nonetheless, it is hard to try to find such a software solution even among recognizable software solutions. The best step to do is to spell out the numerous significant factors which entail investigation such as major features, pricing, technical skill aptitude of the employees, business size, etc. Then, you should double down on the product research fully. Read these piHappiness evaluations and explore each of the software products in your shortlist more closely. Such all-encompassing research can make sure you weed out unfit applications and subscribe to the system that offers all the benefits your business requires to be successful.
Position of piHappiness in our main categories:
TOP
100
piHappiness is one of the top 100 Customer Experience Management Software products
If you are interested in piHappiness it could also be sensible to check out other subcategories of Customer Experience Management Software gathered in our database of B2B software reviews.
It's important to note that hardly any app in the Customer Experience Management Software category is going to be a perfect solution that can fulfill all the goals of all business types, sizes and industries. It may be a good idea to read a few piHappiness Customer Experience Management Software reviews first as specific software can dominate exclusively in a really narrow set of applications or be created with a really specific type of industry in mind. Others might function with an idea of being easy and intuitive and therefore lack complex functions welcomed by more experienced users. You can also find software that focus on a large group of users and offer a complex feature base, but that frequently comes at a more significant price of such a software. Ensure you're aware of your requirements so that you buy a service that has all the functionalities you look for.
How Much Does piHappiness Cost?
piHappiness Pricing Plans:
Free Trial
Basic
$49.99/month
Premium
$99.99/month
Premium+
$149.99/month
Corporate
Contact vendor
What are piHappiness pricing details?
piHappiness Pricing Plans:
Free Trial
Basic
$49.99/month
Premium
$99.99/month
Premium+
$149.99/month
Corporate
Contact vendor
piHappiness offers the following SMB and enterprise pricing plans:
Basic – $49.99/month
- Maximum of 1 company and office
- Smileys
- Open text question
- E-mail notifications (Up to 10,000 Per Subscription)
- Real-time fusion charts
- Customer demographics
- Response-based and feedback questionnaire
- Promotional videos
- Downloadable reports
- Web reports
- E-mail support
Premium – $99.99/month
- Supports up to 2 companies and 10 offices
- Smileys
- Net Promoter Score
- Open text question
- E-mail notifications (up to 100,000 Per Subscription)
- Real-time fusion charts
- Customer demographics
- Response-based and feedback questionnaire
- Promotional video
- Customizable intro screen
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual Survey
- E-mail support
- Offline tablet survey
Premium+ – $149.99/month
- Supports up to 10 companies and 100 offices
- Smileys
- Net Promoter Score
- Open text question
- Customer demographics
- E-mail notifications (up to 1,000,000 Per Subscription)
- Real-time fusion charts
- Consulting (Additional Charges)
- Premium support
- Online survey link
- Survey links by SMS (Separate Purchase)
- Implementation (Additional Charges)
- Happiness program management (Additional Charges)
- Response-based and feedback Questionnaire
- Promotional video
- Group live dashboard
- Branding filler
- Customizable intro screen
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual survey
- Offline tablet survey
- Survey by QR Code
Corporate – By quote
- Supports up to 100 companies and 1000 offices
- Smileys
- Net Promoter Score
- Open text question
- Customer demographics
- E-mail notifications (up to 10,000,000 Per Subscription)
- Real-time fusion charts
- Consulting (Additional Charges)
- Premium support
- Online survey link
- Survey links by SMS (Separate purchase)
- Implementation (Additional Charges)
- Happiness program management (Additional Charges)
- Response-based and feedback questionnaire
- Promotional video
- Group live dashboard
- Branding filler
- Customizable intro screen
- Survey response time display
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual survey
- E-mail support
- Offline tablet survey
- Survey by QR Code
User Satisfaction
Positive Social Media Mentions
19
Negative Social Media Mentions
0
We know that when you choose to buy a Customer Experience Management Software it’s vital not only to see how professionals score it in their reviews, but also to find out if the actual people and companies that use these solutions are genuinely happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and piHappiness reviews across a vast range of social media sites. The data is then featured in an easy to understand form revealing how many users had positive and negative experience with piHappiness. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for piHappiness?
piHappiness integrates with the following:
- Salesforce
- Office 365
- Microsoft Teams
- Hubspot
- Microsoft Dynamics
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