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dotdigital REVIEW

Customer Experience Management Software

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What is dotdigital?

dotdigital is an innovative, cloud-based customer engagement platform designed to help B2B, B2C, and e-commerce marketers create, test, automate, and send marketing emails with ease. It is a powerful solution that employs the latest customer engagement technology which enables businesses to engage their audience across all touch points. The platform integrates with world-class business and e-commerce platforms to create an all-inclusive solution that supercharges marketing activities.

dotdigital provides an impressive suite of robust features that empower marketers around the world to obtain, convert, and retain customers at scale. Also, with the solution, it is a breeze to unearth important data and automate omnichannel messages that resonate with the target audience as well as existing customers by connecting with CRM and e-commerce systems. Furthermore, dotdigital serves businesses of all verticals and sizes, enabling them to create their unique marketing cloud to manage marketing strategy.

Overview of dotdigital Benefits

Feature-rich platform

One notable aspect of the dotdigital is that it is feature rich. The solution is comprehensively equipped with all the tools you need to create and activate customer relationships. It features a suite of intuitive tools that enable users to start and manage a faster and smarter omnichannel marketing. The tools make it easy to connect data dots, empower teams, and communicate with audiences to achieve the desired marketing results with ease.

Easy to design stylish email

dotdigital enables you to create, test, and send visually engaging emails effortlessly. The solution’s drag-and-drop EasyEditor amplifies your creativity and lets you come up with effective emails in minutes. It also gives you plenty of options to customize the emails and make them as unique as your customers like.

Ultimately, the application allows you to add content, image and video, links, and CTAs (call-to-action) to deliver professionally-designed emails. The emails boost conversion and empower businesses to create stronger relationships with their audiences.

Intelligent automation

dotdigital comes with an innovative automation builder. The automation builder enables businesses to automate marketing efforts, create smart paths to conversions, and power omnichannel customer engagements. It facilitates data-driven automation, empowering you to drive marketing returns while saving time and resource. Moreover, you can utilize the platform’s AI-powered technology to send personalized product recommendations to increase customer engagement.

Overview of dotdigital Features

  • Real-time APIs
  • Offline mode
  • Powerful integrations
  • Automation
  • Segmentation
  • Personalization
  • Profiles
  • Reporting
  • Communication tools

dotdigital Position In Our Categories

Position of dotdigital in our main categories:


dotdigital is one of the top 20 Customer Experience Management Softwareproducts


dotdigital is one of the 200 Marketing Softwareproducts


dotdigital is one of the 20
Customer Experience Management Software products


dotdigital is one of the 200
Marketing Software products

dotdigital is also listed in the following subcategories:

Email Marketing Software#34 Marketing Automation Software#38
Email Marketing Software#34
Marketing Automation Software#38

Every company has its own characteristics, and might require a specific Customer Experience Management Software solution that will be fit for their business size, type of customers and employees and even specific industry they support. It's not wise to count on locating an ideal solution that is going to be suitable for every business no matter what their background is. It may be a good idea to read a few dotdigital reviews first and even then you should keep in mind what the service is intended to do for your company and your workers. Do you require a simple and intuitive solution with only essential features? Will you really use the complex tools needed by pros and big enterprises? Are there any specific tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to locate a solid service that will fit your budget.

How Much Does dotdigital Cost?

dotdigital Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and dotdigital reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with dotdigital. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?


What are dotdigital pricing details?

dotdigital Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.

What integrations are available for dotdigital?

dotdigital integrates with the following applications:

  • Microsoft Dynamics
  • BlueVenn
  • Magento
  • MailshotMaker by Royal Mail
  • JustUno
  • Yieldify
  • Antavo
  • WooCommerce
  • Leads Bridge
  • WisePops
  • Nosto
  • Salesforce
  • Shopify Plus
  • Commerce Cloud
  • Sana Commerce
  • LoyaltyLion
  • PieSync
  • Zapier
  • Klevu
  • BigCommerce
  • Shopware
  • purple

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