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dotdigital REVIEW

Customer Experience Management Software

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What is dotdigital?

dotdigital is an innovative, cloud-based customer engagement platform designed to help B2B, B2C, and e-commerce marketers create, test, automate, and send marketing emails with ease. It is a powerful solution that employs the latest customer engagement technology which enables businesses to engage their audience across all touch points. The platform integrates with world-class business and e-commerce platforms to create an all-inclusive solution that supercharges marketing activities.

dotdigital provides an impressive suite of robust features that empower marketers around the world to obtain, convert, and retain customers at scale. Also, with the solution, it is a breeze to unearth important data and automate omnichannel messages that resonate with the target audience as well as existing customers by connecting with CRM and e-commerce systems. Furthermore, dotdigital serves businesses of all verticals and sizes, enabling them to create their unique marketing cloud to manage marketing strategy.

Overview of dotdigital Benefits

Feature-rich platform

One notable aspect of the dotdigital is that it is feature rich. The solution is comprehensively equipped with all the tools you need to create and activate customer relationships. It features a suite of intuitive tools that enable users to start and manage a faster and smarter omnichannel marketing. The tools make it easy to connect data dots, empower teams, and communicate with audiences to achieve the desired marketing results with ease.

Easy to design stylish email

dotdigital enables you to create, test, and send visually engaging emails effortlessly. The solution’s drag-and-drop EasyEditor amplifies your creativity and lets you come up with effective emails in minutes. It also gives you plenty of options to customize the emails and make them as unique as your customers like.

Ultimately, the application allows you to add content, image and video, links, and CTAs (call-to-action) to deliver professionally-designed emails. The emails boost conversion and empower businesses to create stronger relationships with their audiences.

Intelligent automation

dotdigital comes with an innovative automation builder. The automation builder enables businesses to automate marketing efforts, create smart paths to conversions, and power omnichannel customer engagements. It facilitates data-driven automation, empowering you to drive marketing returns while saving time and resource. Moreover, you can utilize the platform’s AI-powered technology to send personalized product recommendations to increase customer engagement.

Overview of dotdigital Features

  • Real-time APIs
  • Offline mode
  • Powerful integrations
  • Automation
  • Segmentation
  • Personalization
  • Profiles
  • Reporting
  • Communication tools

dotdigital Position In Our Categories

Position of dotdigital in our main categories:


dotdigital is one of the top 20 Customer Experience Management Softwareproducts


dotdigital is one of the 200 Marketing Softwareproducts


dotdigital is one of the 20
Customer Experience Management Software products


dotdigital is one of the 200
Marketing Software products

dotdigital is also listed in the following subcategories:

Email Marketing Software#35 Marketing Automation Software#41
Email Marketing Software#35
Marketing Automation Software#41

Organizations have unique needs and requirements and no software platform can be perfect in such a situation. It is useless to try to find an ideal out-of-the-box software system that fulfills all your business wants. The intelligent thing to do would be to adapt the application for your unique wants, staff member skill levels, budget, and other factors. For these reasons, do not hurry and subscribe to well-publicized trendy solutions. Though these may be widely used, they may not be the ideal fit for your specific requirements. Do your homework, check out each short-listed system in detail, read a few dotdigital reviews, speak to the maker for clarifications, and finally choose the application that provides what you want.

How Much Does dotdigital Cost?

dotdigital Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and dotdigital reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with dotdigital. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?


What are dotdigital pricing details?

dotdigital Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.

What integrations are available for dotdigital?

dotdigital integrates with the following applications:

  • Microsoft Dynamics
  • BlueVenn
  • Magento
  • MailshotMaker by Royal Mail
  • JustUno
  • Yieldify
  • Antavo
  • WooCommerce
  • Leads Bridge
  • WisePops
  • Nosto
  • Salesforce
  • Shopify Plus
  • Commerce Cloud
  • Sana Commerce
  • LoyaltyLion
  • PieSync
  • Zapier
  • Klevu
  • BigCommerce
  • Shopware
  • purple

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