dotdigital Review

Our score: 8.8 User satisfaction: 97%

What is dotdigital?

dotdigital is an innovative, cloud-based customer engagement platform designed to help B2B, B2C, and e-commerce marketers create, test, automate, and send marketing emails with ease. It is a powerful solution that employs the latest customer engagement technology which enables businesses to engage their audience across all touch points. The platform integrates with world-class business and e-commerce platforms to create an all-inclusive solution that supercharges marketing activities.

dotdigital provides an impressive suite of robust features that empower marketers around the world to obtain, convert, and retain customers at scale. Also, with the solution, it is a breeze to unearth important data and automate omnichannel messages that resonate with the target audience as well as existing customers by connecting with CRM and e-commerce systems. Furthermore, dotdigital serves businesses of all verticals and sizes, enabling them to create their unique marketing cloud to manage marketing strategy.

Overview of dotdigital Benefits

Feature-rich platform

One notable aspect of the dotdigital is that it is feature rich. The solution is comprehensively equipped with all the tools you need to create and activate customer relationships. It features a suite of intuitive tools that enable users to start and manage a faster and smarter omnichannel marketing. The tools make it easy to connect data dots, empower teams, and communicate with audiences to achieve the desired marketing results with ease.

Easy to design stylish email

dotdigital enables you to create, test, and send visually engaging emails effortlessly. The solution’s drag-and-drop EasyEditor amplifies your creativity and lets you come up with effective emails in minutes. It also gives you plenty of options to customize the emails and make them as unique as your customers like.

Ultimately, the application allows you to add content, image and video, links, and CTAs (call-to-action) to deliver professionally-designed emails. The emails boost conversion and empower businesses to create stronger relationships with their audiences.

Intelligent automation

dotdigital comes with an innovative automation builder. The automation builder enables businesses to automate marketing efforts, create smart paths to conversions, and power omnichannel customer engagements. It facilitates data-driven automation, empowering you to drive marketing returns while saving time and resource. Moreover, you can utilize the platform’s AI-powered technology to send personalized product recommendations to increase customer engagement.

Overview of dotdigital Features

  • Real-time APIs
  • Offline mode
  • Powerful integrations
  • Automation
  • Segmentation
  • Personalization
  • Profiles
  • Reporting
  • Communication tools

dotdigital Position In Our Categories

Since companies have their own business-related wants, it is only sensible they abstain from deciding on an all-encompassing, ”best” software solution. Regardless, it is difficult to pinpoint such application even among widely used software products. The sensible step to undertake is to set down the various key functions which demand research like key features, packages, skill capability of staff, company size, etc. Then, you should do the product research thoroughly. Go over these dotdigital analyses and scrutinize each of the applications in your list in detail. Such comprehensive research can make sure you take out mismatched software solutions and choose the system that includes all the benefits your business requires.

Position of dotdigital in our main categories:

TOP 20

dotdigital is one of the top 20 Customer Experience Management Software products

TOP 200

dotdigital is one of the 200 Marketing Software products

dotdigital is also listed in the following subcategories:

Each company has different requirements and needs an application that can be customized for their size, type of staff members and customers, and the specific industry they are in. For these reasons, no system can offer perfect tools off-the-shelf. When you search a software app, first be sure what you require it for. Read some dotdigital Customer Experience Management Software reviews and ask yourself do you want basic functionality or do you want advanced functionality? Are there any industry-specific tools that you are seeking? Find the answers to these questions to help your search. There are multiple factors that you need to reflect on and these include your finances, specific business requirements, your company size, integration requirements etc. Take your time, check out a few free trials, and finally choose the system that provides all that you want to improve your organization effectiveness and productivity.

How Much Does dotdigital Cost?

dotdigital Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and dotdigital reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with dotdigital. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are dotdigital pricing details?

dotdigital Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.

What integrations are available for dotdigital?

dotdigital integrates with the following applications:

  • Microsoft Dynamics
  • BlueVenn
  • Magento
  • MailshotMaker by Royal Mail
  • JustUno
  • Yieldify
  • Antavo
  • WooCommerce
  • Leads Bridge
  • WisePops
  • Nosto
  • Salesforce
  • Shopify Plus
  • Commerce Cloud
  • Sana Commerce
  • LoyaltyLion
  • PieSync
  • Zapier
  • Klevu
  • BigCommerce
  • Shopware
  • purple

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Reviewed By Louie Andre
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