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appEQ Review

appEQ
Our score: 8.0 User satisfaction: 94%

What is appEQ?

appEQ is an in-app contextual system that improves data visibility and deep collaboration for support, sales, marketing, and success teams through account-based conversations and AI helper bots. It increases the productivity of customer-facing teams in SaaS and corporate apps and helps promote seamless cross-departmental teams for better growth.

The platform works on top of other systems like Zoom, Slack, Asana, ZOHO, Jira, and many others. It overlays your current SaaS stack to remove the need to switch apps around when working with team members. Also, by making the account information easily accessible on your discussion interface, you can avoid having to field questions repeatedly from teams concerning the account’s context.

Moreover, it enables you to link to the appropriate business context within your SaaS apps. You can let appEQ ensure that the right business objects are connected with the conversational data for you and your team without spending time on repetitive manual adjustments.

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Overview of appEQ Benefits

Deep Collaboration

appEQ facilitates deep collaboration whether users are working together on the same team or in different departments. It provides a variety of communication channels, including one-on-one and group conversations as well as user-to-user interactions. During the collaboration process, the screen annotation feature can be used to instantly attach screenshots and interact with another user. File sharing is as easy as drag-and-drop upload as well.

Rich Integration Support

appEQ can be used on top of your existing SaaS and enterprise web apps, eliminating the need to switch between them during collaboration and preventing the creative process from getting disrupted. HubSpot, Planhat, ZOHO, Asana, Slack, Salesforce, ZoomInfo, Seismic, Outreach, Marketo, Productboard, Catalyst, and many more are just a few of the systems it supports.

Embedded appEQ

You can embed appEQ with just one line of code for products that need collaboration within their platform. It shortens the time to market and reduces the effort required for development and maintenance. This also makes it possible for your team to remain focused on the main issue at hand while appEQ provides built-in conversational features like chat, file sharing, online team huddle, screen annotation, and video async messaging. Embedded appEQ also offers a robust, real-time collaborative experience For consumers to enjoy working together and increase the stickiness of your product.

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Overview of appEQ Features

  • Third-party Integration
  • Unlimited Messages
  • Real-time Chat
  • File Storage
  • File Attachments
  • Screen Recording
  • Screen Annotation
  • Page Linking

What Problems Will appEQ Solve?

As the number of SaaS apps increases in an organization, data is siloed, and cross-team collaboration becomes challenging, customer processes get truncated, impacting the experience in mainly 3 ways.

Increased Discovery Time – appEQ solves this by providing a single pane of glass view to cross teams by pulling relevant Account-based data from all the relevant SaaS apps.

Increasing License Costs & Cost of Ownership – Data is grouped and tagged based on Accounts which is made visible to all stakeholders in their base application.

Toggling Tax – appEQ is an in-app overlay extension for Customer facing teams to have contextual collaboration on SaaS apps, thereby preventing the need for costly context switches.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

appEQ Position In Our Categories

Keeping in mind businesses have distinctive business needs, it is wise they steer clear of seeking a one-size-fits-all, ideal solution. Nonetheless, it is futile to try to stumble on such application even among sought-after software products. The efficient step to do would be to list the numerous key functions that call for a inspection such as major features, price terms, skill aptitude of staff members, company size, etc. Thereafter, you should do your product research systematically. Browse over some of these appEQ reviews and look into each of the applications in your shortlist in detail. Such well-rounded product research ensures you stay away from mismatched software products and select the one which has all the tools your business requires.

Position of appEQ in our main categories:

TOP 500

appEQ is one of the top 500 Collaboration Software products

If you are interested in appEQ it could also be a good idea to examine other subcategories of Collaboration Software gathered in our base of SaaS software reviews.

There are well-liked and widely used systems in each software category. But are they necessarily the best fit for your organization’s special wants? A popular software application may have thousands of subscribers, but does it provide what you require? For this reason, do not blindly invest in popular systems. Read at least a few appEQ Collaboration Software reviews and consider the aspects that you want in the software such as the fees, main functionality, available integrations etc. Then, shortlist a few apps that fit your requirements. Try out the free trials of these platforms, read online comments, get information from the seller, and do your homework thoroughly. This exhaustive homework is sure to assist you find the best software application for your organization’s specific requirements.

How Much Does appEQ Cost?

appEQ Pricing Plans:

Free Trial

Free

$0

Starter

Contact vendor

Buisness

Contact vendor

Custom

Contact vendor

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What are appEQ pricing details?

appEQ Pricing Plans:

Free Trial

Free

$0

Starter

Contact vendor

Buisness

Contact vendor

Custom

Contact vendor

appEQ offers tiered enterprise pricing plans suited to teams of various sizes. Pricing is per user and a 30-day free trial is offered for the Business Plan.

Free

  • Up to 10K Messages
  • 5GB File Storage
  • Real-time Chat
  • File Attachments
  • Up to 5 SaaS apps/User
  • @Mentions – Person
  • Conversation – Page Linking
  • Knowledge Base

Starter – By quote

  • Unlimited Messages
  • 10GB File Storage
  • Real-time Chat
  • File Attachments
  • Screen Annotation
  • Screen Recording – 5 mins length
  • All SaaS apps/User
  • @Mentions – Person & Account
  • Conversation – Page Linking
  • Accounts – Manual CSV upload
  • Knowledge Base
  • Ticket Support
  • Chat Support

Business – By quote

  • Unlimited Messages
  • 20GB File Storage
  • Real-time Chat
  • File Attachments
  • Screen Annotation
  • Screen Recording – 15 mins length
  • All SaaS apps/User
  • @Mentions – Person & Account
  • Conversation – Page Linking
  • Accounts – Daily Direct CRM Sync
  • Knowledge Base
  • Ticket Support
  • Chat Support
  • Email Support

Custom – By quote

  • Unlimited Messages
  • 50GB File Storage
  • Real-time Chat
  • File Attachments
  • Screen Annotation
  • Screen Recording – 30 mins length
  • All SaaS apps/User
  • @Mentions – Person, Account, Custom Objects
  • Conversation – Page Linking
  • Accounts – Daily Direct CRM Sync
  • Accounts – Summary Customization
  • Custom Add more Business Objects
  • Knowledge Base
  • Ticket Support
  • Chat Support
  • Email Support
  • Named Customer Success Manager

User Satisfaction

Positive Social Media Mentions 94
Negative Social Media Mentions 6

We know that when you decide to purchase a Collaboration Software it’s vital not only to find out how experts rank it in their reviews, but also to check whether the real clients and businesses that purchased this software are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and appEQ reviews across a wide range of social media sites. The data is then presented in a simple to understand form indicating how many clients had positive and negative experience with appEQ. With that information available you should be prepared to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for appEQ?

appEQ integrates with various SaaS and Enterprise Web Apps such as:

  • HubSpot
  • Salesforce
  • Jira
  • ZOHO
  • Zendesk
  • Gainsight
  • Freshdesk
  • Asana
  • Pipedrive
  • Slack
  • Zoom
  • Google Workspace
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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