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XWiki Review

XWiki
Our score: 8.0 User satisfaction: 98%

What is XWiki?

XWiki is the next generation wiki solution for information management and collaboration. It is an extensible platform that allows users to create online collaborative tools. With XWiki, you don’t need to be an experienced developer to fully leverage its features and capabilities as it is very intuitive and straightforward. You can use it right off the bat and even create your own small applications without breaking a sweat.

The software also comes with a plethora of extensions and their set is continuously growing. That makes it easy for developers and users to tailor XWiki to suit their specific needs. Whether you are looking for a solution to help you with your document management or create a directory that is accessible to internal and external individuals, XWiki has got you covered.

Overview of XWiki Benefits

XWiki gives businesses a very versatile and robust enterprise-grade Wiki platform that allows them to better collaborate and exchange information in a manner that saves your company a significant amount of time and money. XWiki comes fully equipped with all the features you would expect from an Enterprise Wiki. The list includes ergonomic WYSIWYG Editing, Page linking, History and Rollback, User and Rights Management, File Attachments, Macros and Advanced Search using the Apache SOLR engine just to name a few.

The software helps maximize your collaborative efforts as well as sharing information through internal documents. Building Knowledge Bases for support, sales or HR departments is a breeze. You can also design and implement your own information Intranet or create websites that are purposely created to share information.

XWiki boasts more advanced tools that are not offered by other Wiki platforms, providing users with more structure. XWiki comes with a tree navigation feature that makes it easy to organize and place data in items and subitems depending on their parent. Users can also design and create their own applications with XWiki’s user-friendly “App Within Minutes” tool.

When using XWiki you are not only structuring the data that you fill in in XWiki, but you also can structure the information from files by attaching them to XWiki pages and use integrated viewers to display them, but also the information from external systems.

Because XWiki is built on second generation Open Source wiki technology, you enjoy a higher level of flexibility that you simply can’t get from other Wiki solutions. Full customization allows you to appearance and branding changes such as skins, colors, fonts and logos.

Overview of XWiki Features

  • Tree Navigation
  • Tag Cloud
  • Flash Messages
  • Office Import
  • Powerful Search
  • Dynamic Livetable
  • Comments and Annotations
  • Access Rights Management
  • Rich Text Editor
  • Home Page
  • File Manager
  • Forum
  • Calendar
  • Ideas Application
  • Notes
  • Meeting Application
  • Notifications
  • App Within Minutes

What Problems Will XWiki Solve?

Scenario 1: Procedure Knowledge Base

John is working in a corporation providing services to customers. He also is new at his job and being Friday afternoon, some of his colleagues that know how things should be done have already left. John gets an email from a client that has a problem with one of the services provided and expects a reply as soon as possible. Because his company has implemented XWiki to efficiently store procedure knowledge, he is able to use the Wiki search feature by typing keywords related to that inquiry. He finds the information needed, but the wiki page has a lot of entries. Luckily, everything is sorted using tags and stored in dynamic live tables that helps him reach faster the needed data. John now knows exactly what needs to be done, finds all the information needed and is able to act on the client inquiry. John is able to send the right information to the potential client without having to bother his co workers or lose time trying to get hold of them. This action increases the perceived trustworthiness and professionalism of the overall corporation, and the client will review the company’s services in the best way possible.

Key features used: Search feature, dynamic livetables, Tags, Office Imports.

Scenario 2: Collaborative Intranet

Jane is the marketing manager in a medium enterprise and Emily is the sales manager in charge of the European markets. Each of them manages a team of at least 20 employees that expect them to know everything is going on and be knowledge sources, but both of them have a tight schedule that reduces the time they interact. It’s Monday morning. Emily holds the weekly sales meeting so she prepares the tasks and briefs the team on what sales materials they will be using for the following week. Because the company has in place XWiki, Emily is able to see what are the latest updates from the marketing team and finds in time that a new batch of sales materials have been released and are ready to be used. Reducing the organizational silos between the marketing and sales departments, Emily and Jane are able to better manage their teams and stay on top the updates without having to search for information in the endless email threads.

Key features used: Search feature, Tree navigation, Rights Management, Activity Stream.

Scenario 3: Documentation Platform

James works in a company producing aftermarket auto parts for several renowned brands. They ship worldwide therefore multiple languages are usually expected by their target audience. James is the contact person when it comes to customer support so he needs to know everything there is about installing their products. Before implementing XWiki, many customers had issues in understanding how the parts are supposed to be installed, therefore they were calling James. With these many customers waiting for help, he was overwhelmed and it took days for a reply to be given which reduced their customer service reputation. XWiki has helped them create a documentation platform where this information is now directly available for their customers to search for. It uses tree navigation to sort data based on the car manufacturer. Moreover, they use dynamic livetables to sort the data in a wiki page which featured the same part, but for different car models. The customer reply time has been drastically reduced and James has more time on his hands to keep everything up to date.

Key features used: Search feature, Dynamic livetables, Tree navigation, Rights Management.

XWiki Position In Our Categories

Since companies have unique business-related wants, it is only prudent they avoid selecting an all-encompassing, ”best” software product. Be that as it may, it would be hard to chance on such a software system even among widely used software systems. The efficient step to undertake would be to write the different key aspects that entail deliberation like major features, pricing, technical skill capability of staff, organizational size, etc. After which, you should do your product research to a full extent. Have a look at some of these XWiki review articles and explore each of the software systems in your shortlist in detail. Such comprehensive product investigation ensure you avoid mismatched apps and pay for the one that delivers all the benefits your company requires for success.

Position of XWiki in our main categories:

TOP 200

XWiki is one of the top 200 Collaboration Software products

XWiki is also listed in the following subcategories:

There are popular and widely used systems in each software category. But are they necessarily the best fit for your enterprise’s special requirements? A market-leading software product may have thousands of customers, but does it offer what you require? For this reason, do not blindly invest in popular systems. Read at least a few XWiki Collaboration Software reviews and think about the aspects that you desire in the software such as the cost, main tools, available integrations etc. Then, choose a few systems that fit your requirements. Try out the free trials of these products, read online opinions, get clarifications from the seller, and do your investigation systematically. This exhaustive research is certain to assist you select the best software solution for your company’s specific needs.

How Much Does XWiki Cost?

XWiki Pricing Plans:

Free Trial

XWiki Silver Cloud

Starts at 10€/mont

XWiki Gold Cloud

Starts at 100€/month

XWiki Platinum Cloud

Starts at 200€/month

XWiki Bronze Subscription

Starts at 500€/year

XWiki Silver Subscription

Starts at 1,000€/year

XWiki Gold Subscription

Starts at 5,000€/year

XWiki Platinum Subscription

Starts at 10,000€/year

XWiki’s enterprise pricing is based on the number of users and storage capacity. Rates go up as the number of users and storage capacity increases. Here are the details:

Cloud Pricing

  • XWiki Silver Cloud – starts at 10€/month (10 users or less) and 1GB storage
  • XWiki Gold Cloud – starts at 100€/month (25 users or less) and 20GB storage
  • XWiki Platinum Cloud – starts at 200€/month (25 users or less) and 50GB storage

On Premise Pricing

  • XWiki Bronze Subscription – starts at 500€/year (25 users or less)
  • XWiki Silver Subscription – starts at 1,000€/year (25 users or less)
  • XWiki Gold Subscription – starts at 5,000€/year (25 users or less)
  • XWiki Platinum Subscription – starts at 10,000€/year (25 users or less)

User Satisfaction

Positive Social Media Mentions 63
Negative Social Media Mentions 1

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and XWiki reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with XWiki. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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XWiki Comparisons

XWiki user reviews

Great tool for sharing information and improving communication within our company

Read full review >
Ginger
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.10.2019 Company Size: More than 100 Employees Industry: Public Relations and Communications

Xwiki is very useful tool for our company

Read full review >
Mark
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.09.2019 Company Size: More than 100 Employees Industry: Program Development

Customizable, flexible and easy to use tool

Read full review >
Mary
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

Xwiki has great set of features

Read full review >
Geneva
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2018 Company Size: More than 100 Employees Industry: Education Management

What are XWiki pricing details?

XWiki Pricing Plans:

Free Trial

XWiki Silver Cloud

Starts at 10€/mont

XWiki Gold Cloud

Starts at 100€/month

XWiki Platinum Cloud

Starts at 200€/month

XWiki Bronze Subscription

Starts at 500€/year

XWiki Silver Subscription

Starts at 1,000€/year

XWiki Gold Subscription

Starts at 5,000€/year

XWiki Platinum Subscription

Starts at 10,000€/year

XWiki’s enterprise pricing is based on the number of users and storage capacity. Rates go up as the number of users and storage capacity increases. Here are the details:

Cloud Pricing

  • XWiki Silver Cloud – starts at 10€/month (10 users or less) and 1GB storage
  • XWiki Gold Cloud – starts at 100€/month (25 users or less) and 20GB storage
  • XWiki Platinum Cloud – starts at 200€/month (25 users or less) and 50GB storage

On Premise Pricing

  • XWiki Bronze Subscription – starts at 500€/year (25 users or less)
  • XWiki Silver Subscription – starts at 1,000€/year (25 users or less)
  • XWiki Gold Subscription – starts at 5,000€/year (25 users or less)
  • XWiki Platinum Subscription – starts at 10,000€/year (25 users or less)

What integrations are available for XWiki?

XWiki integrates with the following business systems and applications:

  • Microsft Active Directory
  • LDAP
  • Google Apps
  • Azure
  • Microsoft Office
  • Piwik
  • Atlassian JIRA
  • Elastic Search
  • Kibana

XWiki average rating:

Average score
5/5 (4 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Geneva

PROS: There are great options for scripting in pages, plugins and it has great modular architecture. I love the WYSIWYG editor and LDAP authentication, my team simply loves these options. I have the ability to build on Java platform and open source modules directly from Apache. It has HTML and web standards, and WCAG is compatible.

CONS: I can’t think of something to dislike, I don’t have features that I don’t like or found unnecessary, the product works perfect.

Reviewed 1 year ago

Read full review >

The least favorable review

Mark

PROS: This software allows us to add new articles easily, and it offers great options for formatting text. I love the “Code” macro and I’m using it to add extracts of the code so it will be shown formatted perfectly. I love the possibility to add CSS styles to the components and texts.

CONS: I found that the hierarchy of the pages is bit confusing for me. Also, the WYSIWYG doesn’t work as I would like to, sometimes I cannot copy text within the editor area when I select the tab, so I have to change the Source tab in order to do it.

Reviewed 5 months ago

Read full review >

More reviews from 4 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great tool for sharing information and improving communication within our company

Read full review >
Ginger
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.10.2019 Company Size: More than 100 Employees Industry: Public Relations and Communications

PROS: XWiki is easy to use tool and it has great interface. We can easily manage, organize and use the documentations. We are able to connect each internal and external person. It allows us to use dedicated areas so we can discuss about specific topics. We can easily encourage our employees to interact better with each other.

CONS: In my opinion, it would be great if they could improve the visual aspect of the product and the rights management tool as well.

What do you think about this review? Great Poor

Xwiki is very useful tool for our company

Read full review >
Mark
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.09.2019 Company Size: More than 100 Employees Industry: Program Development

PROS: This software allows us to add new articles easily, and it offers great options for formatting text. I love the “Code” macro and I’m using it to add extracts of the code so it will be shown formatted perfectly. I love the possibility to add CSS styles to the components and texts.

CONS: I found that the hierarchy of the pages is bit confusing for me. Also, the WYSIWYG doesn’t work as I would like to, sometimes I cannot copy text within the editor area when I select the tab, so I have to change the Source tab in order to do it.

What do you think about this review? Great Poor

Customizable, flexible and easy to use tool

Read full review >
Mary
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: XWiki is not simple product, it has extensible development platform so you can easily build online collaborative tools. The good thing is you don’t have to be developer in order to use this platform. I love that this product is open source and it provides lot of options for free. I can easily customize it so it can meet my needs. We are using it to create public web-site where we can put business information and to provide backend so the data can be easily managed on the same platform. I love that I have one tool for organizing and sharing information.

CONS: They could improve the UI and its usability. Those who are new have some difficulties because they meet lot of features at once. Sometimes it can be frustrating to create some collaborative tool but on the other hand we have smart and extremely customizable tool.

What do you think about this review? Great Poor

Xwiki has great set of features

Read full review >
Geneva
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.08.2018 Company Size: More than 100 Employees Industry: Education Management

PROS: There are great options for scripting in pages, plugins and it has great modular architecture. I love the WYSIWYG editor and LDAP authentication, my team simply loves these options. I have the ability to build on Java platform and open source modules directly from Apache. It has HTML and web standards, and WCAG is compatible.

CONS: I can’t think of something to dislike, I don’t have features that I don’t like or found unnecessary, the product works perfect.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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