Samesurf Review
What is Samesurf?
Samesurf is a comprehensive visual collaboration platform that works on any device and supports any kind of content. It enables geographically distributed team members to interact closely and consume the same HD quality content in real-time in their selected browsers and devices.
With Samesurf’s co-browsing and similar technologies, organizations can even onboard and train new employees. You can conduct virtual audio or video meetings without a problem.
Yet, despite facilitating open collaboration, Samesurf remains a secure solution. It can maintain this by protecting personally identifiable and sensitive data with the help of avant-garde procedures and technologies. As such, you can count on Samesurf to help you communicate with your team with ease and ensure the security of sensitive information.
Show MoreOverview of Samesurf Benefits
Co-Browsing
Samesurf supports co-browsing—a process where you and your teammates can browse the web together at the same time. You can do this on your computers, laptops, and mobile devices from any modern Internet browser. With this functionality, you can find relevant data and share them with each other in real-time.
Multiple Communication Tools
With Samesurf, not only do you get a text-based messaging tool, but you also get audio and video chatting or conferencing features. Because of this, you can interview, onboard, and train applicants and new employees or speak with remote workers on a single platform. What’s more, the audio and video calling capabilities are in HD so you can be sure that your communications are clear.
File Uploading & Sharing
Exchanging files and documents with your team is easy because you have the necessary tools on hand with Samesurf. The platform supports documents, videos, and presentations in its cloud storage so that you can disseminate information with ease to your team members.
Sessions Analytics
Samesurf enables you to see visually how your sessions fare. It provides you with analytics from your sessions so you can determine whether people pay attention truly. Apart from that, it offers evidence admissible in any circumstance.
Secure Screen Sharing
Screen sharing is a fact of collaboration. However, there are moments that may lead to critical security issues. Samesurf resolves those problems with its high standard of communication security. With it, you can rest assured that your data is protected even as you share screens with multiple people.
Show MoreOverview of Samesurf Features
- Co-browsing
- Control Passing
- Instant Messaging
- File Uploading & Sharing
- HD Video Sharing
- HD Video Chat
- Conference Calls
- HD Webinar Chat
- Screen Sharing
- Sessions Recording
- Sessions Analytics
What Problems Will Samesurf Solve?
Problem #1: Online Support & Sales
Corporate institutions encounter problems with assisting their clients or prospects remotely and immediately from their own website. Samesurf changes that with its co-browsing solution that lets support representatives see what their customers need to show them and vice versa. Because of this, they can close matters rapidly and gain the trust of clients, leading to higher conversions, customer satisfaction ratings, and faster interaction handling times. What’s more, Samesurf creates a protective net around the participants during the fact to prevent data leakage or hacking.
Problem #2: Remote Collaboration
A team of collaborators is dispersed throughout the globe and need an ultra-secure platform where they can share files and documents and work together seamlessly. They find Samesurf and are able to cooperate as if they are just in the same room because of HD content and real-time sharing. This allows companies to save a huge amount of time and expense since all participating individuals are on the same platform.
Problem #3: Representative & Client Interactions
Banking and finance organizations struggle with providing contextual and prompt support to their clients that ensures the participants’ security. They sign up with Samesurf, a solution that transforms their support workflow, as representatives are able to work on their clients’ issues with ease because they know the context. This is especially beneficial because Samesurf does not require end-users to download and install anything on devices, making it a convenient tool for risk-averse individuals. As such, support services can improve their client interactions and handling times.
Awards & Quality Certificates
Samesurf Position In Our Categories
Since companies have unique business needs, it is reasonable that they avoid deciding on a one-size-fits-all, ideal business application. Just the same, it would be hard to try to come across such an app even among recognizable software solutions. The clever step to undertake is to spell out the several important aspects that demand deliberation including key features, price plans, skill capability of staff members, company size, etc. After which, you should perform the research through and through. Read these Samesurf evaluations and scrutinize the other software systems in your list in detail. Such comprehensive research makes sure you take out mismatched applications and pay for the one that has all the tools your company requires.
Position of Samesurf in our main categories:
TOP
200
Samesurf is one of the top 200 Collaboration Software products
Organizations have unique needs and requirements and no software application can be perfect in such a condition. It is pointless to try to find a perfect off-the-shelf software product that fulfills all your business needs. The wise thing to do would be to modify the system for your special needs, employee skill levels, finances, and other factors. For these reasons, do not hurry and invest in well-publicized popular applications. Though these may be widely used, they may not be the best fit for your specific wants. Do your research, look into each short-listed platform in detail, read a few Samesurf Collaboration Software reviews, speak to the maker for explanations, and finally select the product that provides what you need.
How Much Does Samesurf Cost?
Samesurf Pricing Plans:
Free Trial
Free
$10/user/month
Premium
$20/user/month
Pro
$30/user/month
Enterprise
Contact vendor
What are Samesurf pricing details?
Samesurf Pricing Plans:
Free Trial
Free
$10/user/month
Premium
$20/user/month
Pro
$30/user/month
Enterprise
Contact vendor
Samesurf offers three options for enterprise pricing that you can pay for on a monthly basis. The inclusions of these packages are outlined below to help you decide which one meets your needs best.
Free – $10/user/month
This plan is free for up to 7 days. Once the trial is over, pricing is at $10/user/month.
- Instant Messaging
- Samesurf Co-browsing
- HD Video Sharing
- Upload and Share
- Help Center Support
Premium – $20/user/month
- 1GB Cloud Storage
- Samesurf Co-browsing
- Instant Messaging
- Audio Conferences
- HD Video Sharing
- Session Scheduling
- Upload & Share
- Analytics
- Help Center Access
- Email Support
Pro – $30/user/month
- All Premium Features
- 10GB Cloud Storage
- Screen Sharing
- Video Chat
- Session Recording
- Priority Email Support
Enterprise – request pricing information
- All Pro Features
- One-to-many Video Chat
- Site & App Integrations
- Server-based Pricing
- White-labeled Interface
- Interface Localization
- Custom Field Blocking
- Dedicated Server
- Domain Whitelisting
- API Access
- Priority Phone Support
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you choose to get a Collaboration Software it’s crucial not only to learn how experts rank it in their reviews, but also to find out whether the real users and businesses that purchased this software are indeed satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Samesurf reviews across a broad range of social media sites. The data is then featured in a simple to understand format showing how many users had positive and negative experience with Samesurf. With that information at your disposal you will be ready to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Samesurf?
Samesurf can integrate with the following solutions and services:
- Salesforce
- Intercom
- Server Side REST API
- Mobile SDK
Samesurf User Reviews
Samesurf average rating:
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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A change every online company should make
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 08.06.2022
Company Size: 1-10 Employees
Industry: Telecommunications
PROS: Communication online can be spotty at best, but this platform ensures that companies can walk their customers through the best of their product offerings without the frustration of downloading software. It is incredibly simple to generate an invite link, and all you have to do to join is click. I've tried it on both my desktop and mobile device and it worked perfectly.
CONS: Any questions I had were quickly answered and the technology was simple to use, I have no complaints.
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A change every online company should make
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 08.06.2022
Company Size: 1-10 Employees
Industry: Telecommunications
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