Arbostar Review

PROS: This platform is absolutely phenomenal at automating tasks. That alone has been a game changer, but that's 1% of what this app offers. There's not enough space on this form to detail even a fraction of its features. If you want a true "do it all" app, this is it.

CONS: I had to train the team on the ins and outs, but the platform is surprisingly intuitive for how much information is jam-packed in there.

PROS: I can sort tasks by priority, by job size, or by proximity, allowing me to manage projects easily and effectively to keep everyone happy. It's feature-rich, intuitive, and just makes things easier and more effective. I can get twice as much done with ArboStar than I could without it.

CONS: No cons to report of yet. Will update if anything comes up.

PROS: I was manually tracking and scheduling employees and they were manually logging their own hours. Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.

CONS: I haven't had any issues with ArboStar for as long as I've used it. The customer support is excellent for anything I didn't understand about it.

PROS: Tons of modules to help you save money and realize weak and strong points in your business, as well as dozens of tools to allow you to make the changes that are revealed. This is many apps rolled into one, specifically for the tree care industry.

CONS: Really nothing bad I can say about the app.

PROS: Very helpful to our financial reporting and record keeping. The financial side of the app, which is only one facet of what the platform offers, is like an industry-specific QuickBooks, and also supports QuickBooks integration (and a bunch more) if that's what you need. Very helpful.

CONS: I don't have anything bad to say about the app.

PROS: ArboStar has so many features and functions, and after playing with it, to get to know the software, very easy to use. And you can use it on your iPad, which is great with mapping apps and built in gps.

CONS: It takes a few tries to get to know the software, which it does with any new piece of equipment. Some of the excel reports might scare you at first, but they can be customized to fit your needs.

PROS: I love that I can leave notes for individual team members and track everyone's progress and see where we can re-organize team members or equipment to get the job done faster.

CONS: In order for my project management to be efficient, I need everyone on my team to use ArboStar and be responsive with communication and entering progress. So this can take a few meetings to make sure everyone is on the same page.

PROS: Makes my life easy. I can get more estimates done per day, instead of trying to remember and calculate the cost of a 2-man, 3-day job, plus equipment and taxes.

CONS: The initial prices do need to be imputed ahead of time, which only makes sense, and after that you're good to go for however many estimates your company needs. So I don't know if spending a bit of time at the start to save hundreds of hours of time in the future is a con, but it's all I can think of.

PROS: Easy to use, lots of features, integrated with so many other features. Just streamlines what I have to do each day, to be honest.

CONS: I don't have a bad word to say about this app so far.

PROS: Allows for quick and easy estimates, fast communication between me and the office, and intuitive navigation and learning.

CONS: Certain features didn't work on my old iPhone, but honestly the phone was almost a decade old so it was time for an upgrade anyway.

PROS: This app has made my workday a lot more straightforward. I punch in when I start working, and can see a live map of exactly what jobsite I'm working on, including a birds-eye satellite view with all the trees marked ahead of time by the estimator. I can also use the app to communicate via the app if I need anything from the office.

CONS: Took me a bit to get used to. Our company previously didn't use any software like this, but after a few weeks it feels like second nature now.

PROS: ArboStar allows me to see a list of employees and track payroll, absences, complaints, and any other issues that may arise. I can view individual employees or a macro view of how the workers are doing overall.

CONS: Nothing to complain about. The app does exactly what it needs to, at least the features I've used on it.

PROS: Makes on-site estimating simple. The price of each tool, man hour rate, vehicles, etc. can all be chosen ahead of time, and then you can just select what the job requires and it'll add it all up for you right then and there. Not only does this produce accurate estimates but it allows me to tell the client immediately what the situation is.

CONS: Took a bit of time to get used to how the app works, but I don't think ArboStar could have made it any easier, honestly. I'm just a bit slow with phones.

PROS: I've used ArboStar for over a year now. It really has become the lifeblood of how we do business. It is incredibly feature-rich and includes a plethora of modules, from accounting to estimating to analytics to customer service, the list goes on.

CONS: Nothing major. Over the past year, if I encountered a bug, I'd reach out and the customer service team would address it promptly. And none of the bugs were anything major, anyway.

PROS: So many features packed into one platform. Dozens of modules for virtually every aspect of my company. Easy onboarding with great training and customer support from ArboStar. Intuitive design. Fantastic automation. What more can I say?

CONS: Will update if anything comes up, but so far I don't have a bad word to say about this app.

PROS: Useful for a variety of project management tasks and goal-setting. Helps coordinate the team and keep everyone on the same page. Instant access to where each team is, fleet availability, equipment condition, etc.

CONS: Took a little while to train certain employees on the app usage, but this is true of any new tech.

PROS: Very helpful analytics and report creation is a breeze. Very effective modules for dealing with invoices and data entry.

CONS: A bit of a learning curve, but nothing compared to other more confusing software I've used in the past. There's an adjustment period like any software, but this one is quite brief.

PROS: I love the auto-estimate feature and the ability to quickly turn estimates into work orders. I also really find the GPS photo-tagging ability to be very convenient. Instead of trying to describe trees and locations, I can snap a photo, and it's tagged by its location so there's no confusion for the workers.

CONS: I had an initial issue on mobile, but I contacted the customer service team and they responded prompt and accurately, solving my issue. So really no complaints here.

PROS: Very intuitive user interface, easy to field messages from both current and prospective clients, loads of sorting mechanisms. Very happy with this platform so far.

CONS: Nothing as of yet, but have only been using the platform for a few weeks now. Will edit if anything arises.

PROS: ArboStar has a lot of ways that it can automate my daily tasks. This alone for me has been a game changer. I no longer have to send out each individual email and sms message to my clients, I no longer have to remember which invoices still need to be sent, and which clients I haven't spoken to in a while. Everything is done within the app and so much can be set up automatically. The app is also surprisingly easy to learn. Like I said, I'm more old-school in my approach, so I thought there might be a steep learning curve, but honestly within the first week of using the app I was already getting the hang of it. And I'd imagine someone even more tech-savvy than me could get into the swing of things even faster.

CONS: I really don't have anything to complain about. I'm wondering if there are more features that I don't even know exist, because I feel like I'm constantly discovering more that this app can do. Maybe I could do with some big documentation that can help to explain the potential of every feature.

PROS: Allows me to generate all manners of reports, custom-tailored to my exact needs. Has excellent analytics as well that allow me to really present a concrete image of where our company is headed.

CONS: Haven't encountered any major issues. It took me a while to get used to it from using QuickBooks, but once I did, it was worth it, as it's specific to the tree-care industry.

PROS: ArboStar is very user-friendly and customizable to fit my business. Their customer service team is quite impressive and they go out of their way to assist you with any questions you may have and are willing to take suggestions from end-users. This really helps make the software even better.

CONS: Well, the one thing I would love to see on the platform is an advanced search option. That would make things a bit more convenient, so I hope they add something like that in the future.

PROS: This platform helps us automate tasks like estimation and invoicing which would otherwise be very time-consuming. It also provides us with sales and marketing reports, which play a huge role in the future of our company.

CONS: My only complaint is that I found the mobile app for ArboStar a bit lacking in terms of features, but this is something that's been improved over the past few months.

PROS: ArboStar has helped to streamline our business process and we're also able to automate a ton of tasks. Their mobile app works well and helps our fieldworkers do their jobs. I would highly recommend it to anybody looking for solid scheduling/dispatching/whatever-you-need software.

CONS: There's really nothing bad I can say about this app right now. Will update if anything comes up, but so far it's been smooth sailing.

PROS: I'm able to quickly and easily set up text and email messages and notifications to our clients with ease. There is a ton of functionality and customizability that allows me to keep our customers happy and engaged. The support tickets are populated within the app and can be answered quickly and easily without switching apps. Everything can be organized by countless filters.

CONS: So far I don't have a single bad word to say about the platform. I'll update this review if anything comes up, but it really has everything I need to do my job – a big step up from the software my team was using before.

PROS: Excellent report generation. It pulls financial data from the other modules and auto-populates the reports module with said data, allowing for easier and more accurate reports free from human error. This makes it a breeze to generate any and all reports that I think might be useful and might steer the company in a better financial direction. These reports have also shown us where we're overspending and where we can trim the fat to save on expenses.

CONS: Nothing to criticize. There were a couple of bugs (I was a fairly early adopter of the app), but these were taken care of within the first week that we started using the software and weren't anything major anyway.

PROS: App has made my job a lot easier. I show up on site, and there's GPS-tagged pictures of the trees with descriptions of what exactly needs doing. No more second-guessing if I'm removing the wrong tree. Now I can just show up on site and do the job. It also makes it super easy to contact other team members as well as keep track of all our vehicles. Very pleased with this app.

CONS: I'm not a tech-guy at all. I'm lucky if I can get Netflix to work. So I was a little unhappy at first when we were told we had to start using this software. But honestly, it didn't take too long to learn, and now it makes my job way easier. So if you're like me and don't like fancy apps, don't worry. Everything is laid out in a way that makes sense, and I'm shocked at how easy it was to get familiar with. Now it's like second-nature to me.

PROS: This app makes it a breeze to send messages to potential and current clients. No more messing with calendars and schedules trying to figure out when to send messages to which customer. Everything can be automated to send my texts and emails to whom I want, when I want. Makes my life a whole lot easier, and that's a pro in my book! It also allows my customers to communicate back to ME in a very easy way. It has an intuitive ticket system that allows me to see all potential issues, and respond to them in the order they came in.

CONS: No current issues. I did have one bug involving the ticket resolution service, but I brought it up to ArboStar and it was fixed within 24 hours.

PROS: Previously, our company only used catch-all software that was designed to handle every industry. I never knew that the same type of software is out there for the tree-care industry. Making the switch was great, as having software specific to the tree-care niche gives us access to tools we didn't previously have. Things like fleet management and HR issues are obviously specific to the tree-care industry, so having software that's specific to those issues allows us to be so much more efficient. Issues can be handled right in the app, and the fleet management module is particularly useful compared to our previous software.

CONS: As with any new technology, there's a learning period that you have to go through to truly become comfortable with the software. I used my old software for many years, so at first I was hesitant to switch. But ArboStar is just better suited for the tree-care industry than the catch-all software our business used, so I'm glad I took the time to learn a new system.

PROS: I love the auto-estimate feature. It learns what types of estimates you have made in the past, and auto-suggest an estimate that you can tweek if you find it too high or too low. This has taken a lot of the guesswork out of the situation, as often the estimate is dead-on. The pipeline from initial estimate to work orders is also very efficient. Once I confirm an estimate, I can send it right over in the app and it just moves down through the system. It's a really effortless interface and makes things easy.

CONS: I suppose the only con would be if you wanted to use this app for a different field. It is specifically designed for the arborist niche, so make sure you keep that in mind. My friend runs a painting company, and while I wish I could suggest this to him, it just is too specific to the tree care industry. But if you deal with trees, this is the app you want!

PROS: Better than QuickBooks. For any people in accounting out there, that's basically all I need to say! This app makes everything so much more streamlined: invoicing, payments, record-keeping, you name it. I wasn't sure what to expect when I was asked to switch to this app, but after the first week I was sold..

CONS: Nothing to really complain about. Sometimes I get a bit confused with where certain features are located, but I can refer to the documentation to sort that out. I also have only been using the software for a few months now, and the more I use it, the less confused I get, which is always a good sign!

PROS: ArboStar enabled us to scale up the business really quick and offers us excellent tracking for billing, communication, and customer service.

CONS: There are no issues or downside for my company. We have been using ArboStar for quite some time now and it is really awesome. They also have great customer service. If you have any issues, you can contact them.

PROS: ArboStar helps automate a lot of repetitive tasks in the business process and there's no more double entry since it syncs with Quickbooks! Honestly, it's a tool that every arborist business should use. If you own a tree care company and want to make your life a heck of a lot easier, give it a try.

CONS: I had a little trouble at the start trying to adapt to the software, but their customer service did a great job at helping me adapt. I think I'm just not that great at picking up new technology.

PROS: Incredibly easy to use, feature-rich, and works great on both my PC and my iPhone. The built in GPS features are second to none, and make the actual work so much more accurate. You can literally mark individual trees on the app, eliminating any confusion when it comes to getting the work done.

CONS: As easy as this app is to get used to, there are so many features and report options that it can definitely seem overwhelming at first. What I did was just tackle each part piece by piece, getting to know each feature before moving onto the next. But if you just tried to dive in and started tapping around wildly, you might find yourself in over your head. Make sure to follow the instructions and take some notes if you have trouble with feature-rich apps.

PROS: Very streamlined, which in the customer service world, is absolutely everything. Instead of having to juggle multiple apps while I'm on a call with a client, I can simply let one app do all of the work. Honestly, I wish the company I work for had started using software like this when I first joined the team.

CONS: There's definitely a bit of a learning curve when it comes to getting the most out of the app. I personally started off slow and used the features that made sense to me, and incorporated new ones into my work process as I understood them. Just don't expect to understand everything the app offers on day one. It took me some tinkering around to really get used to everything.

PROS: ArboStar has a lot of ways that it can automate my daily tasks. This alone for me has been a game changer. I no longer have to send out each individual email and sms message to my clients, I no longer have to remember which invoices still need to be sent, and which clients I haven't spoken to in a while. Everything is done within the app and so much can be set up automatically. The app is also surprisingly easy to learn. Like I said, I'm more old-school in my approach, so I thought there might be a steep learning curve, but honestly within the first week of using the app I was already getting the hang of it. And I'd imagine someone even more tech-savvy than me could get into the swing of things even faster.

CONS: I really don't have anything to complain about. I'm wondering if there are more features that I don't even know exist, because I feel like I'm constantly discovering more that this app can do. Maybe I could do with some big documentation that can help to explain the potential of every feature.

PROS: It was great that our estimators were able to input all the necessary details to build up the invoice at the job site. The GPS and Live map features are also great. They let us know where our field team was at all times and if they were still running on schedule so we could call customers if we needed to inform them of any delays.

CONS: I found it very easy to use, but some of our less tech savvy team members struggled a bit at first.

PROS: ArboStar has a lot of ways that it can automate my daily tasks. This alone for me has been a game changer. I no longer have to send out each individual email and sms message to my clients, I no longer have to remember which invoices still need to be sent, and which clients I haven't spoken to in a while. Everything is done within the app and so much can be set up automatically. The app is also surprisingly easy to learn. Like I said, I'm more old-school in my approach, so I thought there might be a steep learning curve, but honestly within the first week of using the app I was already getting the hang of it. And I'd imagine someone even more tech-savvy than me could get into the swing of things even faster.

CONS: I really don't have anything to complain about. I'm wondering if there are more features that I don't even know exist, because I feel like I'm constantly discovering more that this app can do. Maybe I could do with some big documentation that can help to explain the potential of every feature.

PROS: Incredibly easy to use, feature-rich, and works great on both my PC and my iPhone. The built in GPS features are second to none, and make the actual work so much more accurate. You can literally mark individual trees on the app, eliminating any confusion when it comes to getting the work done.

CONS: As easy as this app is to get used to, there are so many features and report options that it can definitely seem overwhelming at first. What I did was just tackle each part piece by piece, getting to know each feature before moving onto the next. But if you just tried to dive in and started tapping around wildly, you might find yourself in over your head. Make sure to follow the instructions and take some notes if you have trouble with feature-rich apps.

PROS: The interface is extremely easy to use and maneuver through. It's also very simple to track data and create your own custom fields and reports.

CONS: Nothing as of now. Will update later if anything comes up!

PROS: Synchronization with Quickbooks Online. Basic functions are easy to use. Adaptable to your company's needs (custom fields and reports, etc). Directions/maps are integrated into each customer's location for quickly planning your day's journey.

CONS: I would love to see a more detailed search feature.

PROS: We love the simplicity of it. It helps streamline our workflow and keeps the jobs organized. We love that it's compatible with QuickBooks, as keeping our books straight is very important to us.

CONS: I would love to see more features be added to the mobile app.

PROS: ArboStar has a fairly intuitive layout and search function. Once the customer list is loaded, you can view all jobs relating to individual customers, upload photos, set up future services, and easily move calls between technicians. This is a great program to start with when moving away from an antiquated platform (paper, Excel, etc.).

CONS: I'd like to see even more customization out of ArboStar in the future, but hey, maybe I'm just being greed

PROS: ArboStar has helped to streamline our business process and we're also able to automate a ton of tasks. Their mobile app works well and helps our fieldworkers do their jobs. I would highly recommend it to anybody looking for solid scheduling/dispatching/whatever-you-need software.

CONS: There's really nothing bad I can say about this app right now. Will update if anything comes up, but so far it's been smooth sailing.

PROS: ArboStar helps automate a lot of repetitive tasks in the business process and there's no more double entry since it syncs with Quickbooks! Honestly, it's a tool that every arborist business should use. If you own a tree care company and want to make your life a heck of a lot easier, give it a try.

CONS: I had a little trouble at the start trying to adapt to the software, but their customer service did a great job at helping me adapt. I think I'm just not that great at picking up new technology.

PROS: As a fieldworker, i will say that ArboStar has one of the best mobile apps that you will find out there. The interface is top-notch, clean, and easy to navigate. You can log in once you are at the job site and log out when you are done. It also shows your schedules and gives you the opportunity to communicate with office employees.

CONS: I find absolutely nothing wrong with this app. I have been using this app for a long time now and still have not found anything to complain about. It is actually really awesome.

PROS: It was great that our estimators were able to input all the necessary details to build up the invoice at the job site. The GPS and Live map features are also great. They let us know where our field team was at all times and if they were still running on schedule so we could call customers if we needed to inform them of any delays.

CONS: I found it very easy to use, but some of our less tech savvy team members struggled a bit at first.

PROS: ArboStar has a fairly intuitive layout and search function. Once the customer list is loaded, you can view all jobs relating to individual customers, upload photos, set up future services, and easily move calls between technicians. This is a great program to start with when moving away from an antiquated platform (paper, Excel, etc.).

CONS: I'd like to see even more customization out of ArboStar in the future, but hey, maybe I'm just being greedy!

PROS: Synchronization with Quickbooks Online. Basic functions are easy to use. Adaptable to your company's needs (custom fields and reports, etc). Directions/maps are integrated into each customer's location for quickly planning your day's journey.

CONS: I would love to see a more detailed search feature.

PROS: Very user-friendly and support is top-notch. It provides our business with all the features needed for success and more.

CONS: Any issues I've had with the program have main issues on my end, I would urge any new user to watch the training videos. That was my main issue

PROS: ArboStar allows me to be able to schedule things in multiple ways for different applications. Searching for a customer is really easy as well. The daily function of entering orders is so easy and convenient that our in store customers don't have a long wait time for me to create the order.

CONS: There is not anything I do not like about this software.

PROS: It saves me so much time, it allows the estimators to do estimates right form their devices in the field instead of texting me and having me type them up. We actually tried Servsuite first, and ArboStar is hands down a better company and software program!

CONS: The only con I can find is length to fix glitches only because we use it all day long, but they ALWAYS fix the problem. Also glitches are so far and few between its not a big deal.

PROS: The amount of options at hand is abundant. It’s so nice not to be limited when scheduling customers and creating their profiles. It cuts out time in half if not more being able to customize our program to fit our needs. It’s been about a month now using the program and couldn’t be happier.

CONS: Nothing as of now

PROS: ArborStar keeps steps simple for efficiency and ease of use. Their staff has always treated me well, addressing all my concerns and fast responses.

CONS: The biggest I have with this platform is not being able to do any accounting, invoicing, deposits from Mobile Estimator. There is no good way to access any of this information while I am out in the field.

PROS: I like the software as it allows me to be able to schedule things in multiple ways for different applications. Searching for a customer is really easy as well. The daily function of entering orders is so easy and convenient that our in store customers don't have a long wait time for me to create the order.

CONS: There is not anything I do not like about this software.

PROS: There are so many things I enjoy about ArboStar and it is hard to name just one. ArboStar listens to customers. I have witnessed some of my suggestions become a reality. I love the tasks module where you can keep track of all your tasks. It even gives you a live view of the tasks on the map. This is an invaluable feature in this day & age.

CONS: I honestly have nothing to complain about this platform yet.

PROS: The software enabled us to fit 4 previously separate and awkwardly linked Business Information Systems (CRM, Estimating, Calendar Management and Routing) together in one place. It made the work-flow of many processes more efficient and the communication between departments (Sales, Customer Experience and Operations) more effective.

CONS: It wasn't set up to immediately facilitate or previously used business systems.

PROS: Their mobile app and online interface is nicely done. Lots of powerful features that all arborist business needs. It is affordable, easy to view jobs and what status they are in which is always a huge advantage when it comes to keeping track of things.

CONS: They need to create a more sophisticated live online booking platform.

PROS: I have fallen in love with ArboStar’s ability to automate repetitive tasks. Lots of the tasks in my workflow have been automated, and now I have time to do other high priority activities. The ArboStar platform helped to automate tasks such as creating estimates and work orders.

CONS: It took me some time to understand all the features of the platform. After that, it was smooth sailing and made my work easier.

PROS: ArborStar has simplified our business in lots of ways! We are now able to track our customers, work orders, proposals, accounts receivable and payables much more efficiently! So glad we signed up with the platform a few months ago.

CONS: I really cannot think of any Cons.

PROS: This software has changed the way I view finance and accounting. It provides me with real-time financial data from all the other modules. With this, I am able to generate accurate reports that help us to make better financial decisions. It has helped our company cut back on some needless expenses and save funds for other useful projects.

CONS: There is not much I can criticize this platform for. It provides me with all the features I need as an accountant in a tree care business.

PROS: This platform helps me to effectively send messages to clients using the Newsletters and SMS notifications features. I often use it to send professional reminders related to work or congratulatory messages to our customers to keep them engaged.

CONS: At the moment, I don’t have any issues with the platform. Will update my review if I come across any.

PROS: I love that it handles scheduling, integrates with QuickBooks, and is available to estimators out in the field, and generally makes it very easy for us to stay on top of each stage of a job and each interaction with our customers. The reporting functions of the software are fantastic! It's very helpful to know the dollar amounts of scheduled work. Creating estimates is very easy and smooth.

CONS: I would say my least favourite thing about this platform is the learning curve. Because it is a niche software that is designed for arborists, there is no way around having to spend lots of time learning how to use it. However, once you are familiar with it, you will not ever want to go back!

PROS: The ArboStar platform has seamless workflow capabilities. It allows me to take customer information from the initial call and create estimates, work orders, and invoices. This ensures that the workflow is fast and error-free. Using this software, I can handle more workload and work with many more customers.

CONS: There is nothing much to complain about. However, I countered some bugs, which were quickly fixed.

PROS: The ArboStar platform has many useful features. It can communicate with many third-party apps and programs, reducing the workload of employees. Every single customer service representative I have interacted with has been top-notch and incredibly helpful.

CONS: Nothing critical, everything is fine.

PROS: I have been using the ArboStar system for last few months. It is very positive as it makes my job much easier.

CONS: It helps you manage your day to day tasks with minimal effort. It's easy to keep track of payroll as the system notifies you daily.

PROS: Arbostar has everything and more of what we need in our industry. It has simple, logical, straightforward interface. As a customer service, I am so grateful that we found the software to be helpful in centralizing and making our operations more efficient.

CONS: It seems it was all or nothing.

PROS: I love how the app makes my team so much more effective. Just about every mundane task I do is made quicker in some way. It pins jobs to my map automatically, allowing me to quickly email or call customers based on their map location, making customer communication a breeze. This has made each day much more productive, as I can plan my jobs in the most efficient way possible by zipping between leads, jobs, and estimates in the most efficient way possible.

CONS: Really not much to complain about. There's been a couple of minor bugs here and there, but each one's been quickly fixed with an update. The support team is really responsive and helpful when anything does come up, so everythings been smooth sailing so far.

PROS: Arbostar has a ton of useful modules and features, and they seem to be constantly adding more. I love the real-time lead display that shows up instantly on my phone. The app connects to my phone's GPS, meaning if I'm in the area I can easily check out potential job sites the moment the customer needs something. The software also keeps track of basically every piece of information I could possibly need, so everything I need to know about my business operations is sitting right in my pocket at all times.

CONS: I don't know how to answer this question - I like Arbostar

PROS: This software is incredibly powerful! I can create estimates and send them to our clients anytime, anywhere. I don\\\\\\\\\\\\\\\'t have to spend much time writing estimates because the system has a feature to create a template so you can just modify it for each customer. I can also send the estimate to the client by email using the system! How it works is just so amazing plus the people who are working for Arbostar are very reliable. They are always working on developing new features with new technology.

CONS: The customer service is reliable and they help me whenever I need their assistance.