Astute Solutions Review

Astute Solutions
Our score: 7.6 User satisfaction: 97%

What is Astute Solutions?

Astute Solutions is a throng of customer service and knowledge management solutions designed for consumer-centered enterprises. Their offerings consist of the ePower Center (customer engagement and issue resolution), Astute Social (social media management platform), Astute Knowledge (knowledge management software), and Astute SOS (multi channel customer support platform). Astute Solutions aims to encourage and steer customer loyalty via the world’s smartest and most intuitive consumer engagement systems.

All systems by Astute Solutions are designed to seamlessly connect businesses with their consumers using the leading edge technologies. By eliminating points in the business-consumer relationship that causes friction, Astute Solutions delivers a string of platforms that makes communication between businesses and their clients enjoyable, insightful, and productive. Top features include: artificial narrow intelligence, natural language processing, omni-channel engagement, unified customer view, and many others. To make matters even better, Astute Solutions is priced by quote, meaning that you will only pay for what your company genuinely needs.

Overview of Astute Solutions Benefits

ePowerCenter, Astute Solutions’ customer relationship management offering, delivers a system that enables contact center agents to resolve issues faster and more effectively. The software is designed to be user friendly so as to reduce training time, and delivers a unified customer view for agents, allowing them to see everything so they can deliver effective solutions and answers to customer issues and queries.

Astute Social media management platform gives businesses that capability to truly know customer sentiments, not just trends and figures. With effective sentiment monitoring and natural language processing, users are able to discern rants from praises and them proceed to engage them appropriately via ads, web content, product innovation, and more. Not only that, Astute Social allows users to predict market behavior as well.

With Astute Knowledge, businesses have a powerful and intelligent knowledge management solution. The system allows users to deliver intelligent responses to individual customers without ever having to author a knowledge base from zero.

Astute SOS ensures that all customer support interactions and transitions from one channel to another remains painless and devoid of friction. With Astute SOS, agents can cater to their customers via chat, voice, and video without requiring their clients to retell their story.

Asture Solutions boasts of an extensive list of benefits that puts your business on top and ahead of the competition. With its natural language processing, omni channel engagement, agent guidance, and unified customer view to name some, there is no doubt why international brands choose Astute Solutions over the alternatives.

Overview of Astute Solutions Features

  • Artificial Narrow Intelligence
  • Natural Language Processing
  • Deep Learning
  • Omni-Channel Engagement
  • Agent Guidance
  • Contextual Information
  • Unified Customer View
  • Actionable Insights

Astute Solutions Position In Our Categories

Knowing that businesses have particular business-related wants, it is only prudent that they steer clear of adopting an all-in-one, ideal software product. Be that as it may, it would be almost impossible to chance on such an app even among sought-after software products. The reasonable step to undertake should be to jot down the various main functions which entail investigation such as critical features, packages, skill ability of staff members, organizational size, etc. Then, you should conduct the product research exhaustively. Have a look at these Astute Solutions analyses and scrutinize the other software systems in your list in detail. Such all-encompassing product research makes sure you stay away from mismatched software products and pay for the system that delivers all the function your company requires.

Position of Astute Solutions in our main categories:

TOP 500

Astute Solutions is one of the top 500 CRM Software products

If you are considering Astute Solutions it could also be a good idea to examine other subcategories of CRM Software collected in our database of SaaS software reviews.

Organizations have different wants and requirements and no software platform can be just right in such a scenario. It is pointless to try to find an ideal off-the-shelf software system that meets all your business requirements. The smart thing to do would be to customize the solution for your special requirements, worker skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your specific needs. Do your homework, look into each short-listed platform in detail, read a few Astute Solutions CRM Software reviews, contact the maker for explanations, and finally settle for the app that presents what you want.

How Much Does Astute Solutions Cost?

Astute Solutions Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Astute Solutions pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

User Satisfaction

Positive Social Media Mentions 52
Negative Social Media Mentions 1

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Astute Solutions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Astute Solutions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Astute Solutions pricing details?

Astute Solutions Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Astute Solutions pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

What integrations are available for Astute Solutions?

No information available.


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Reviewed By Jenny Chang
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