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Astute Solutions REVIEW

CRM Software

No user reviews
USER SATISFACTION 95%
OUR SCORE 7.6

What is Astute Solutions?

Astute Solutions is a throng of customer service and knowledge management solutions designed for consumer-centered enterprises. Their offerings consist of the ePower Center (customer engagement and issue resolution), Astute Social (social media management platform), Astute Knowledge (knowledge management software), and Astute SOS (multi channel customer support platform). Astute Solutions aims to encourage and steer customer loyalty via the world’s smartest and most intuitive consumer engagement systems.

All systems by Astute Solutions are designed to seamlessly connect businesses with their consumers using the leading edge technologies. By eliminating points in the business-consumer relationship that causes friction, Astute Solutions delivers a string of platforms that makes communication between businesses and their clients enjoyable, insightful, and productive. Top features include: artificial narrow intelligence, natural language processing, omni-channel engagement, unified customer view, and many others. To make matters even better, Astute Solutions is priced by quote, meaning that you will only pay for what your company genuinely needs.

Overview of Astute Solutions Benefits

ePowerCenter, Astute Solutions’ customer relationship management offering, delivers a system that enables contact center agents to resolve issues faster and more effectively. The software is designed to be user friendly so as to reduce training time, and delivers a unified customer view for agents, allowing them to see everything so they can deliver effective solutions and answers to customer issues and queries.

Astute Social media management platform gives businesses that capability to truly know customer sentiments, not just trends and figures. With effective sentiment monitoring and natural language processing, users are able to discern rants from praises and them proceed to engage them appropriately via ads, web content, product innovation, and more. Not only that, Astute Social allows users to predict market behavior as well.

With Astute Knowledge, businesses have a powerful and intelligent knowledge management solution. The system allows users to deliver intelligent responses to individual customers without ever having to author a knowledge base from zero.

Astute SOS ensures that all customer support interactions and transitions from one channel to another remains painless and devoid of friction. With Astute SOS, agents can cater to their customers via chat, voice, and video without requiring their clients to retell their story.

Asture Solutions boasts of an extensive list of benefits that puts your business on top and ahead of the competition. With its natural language processing, omni channel engagement, agent guidance, and unified customer view to name some, there is no doubt why international brands choose Astute Solutions over the alternatives.

Overview of Astute Solutions Features

  • Artificial Narrow Intelligence
  • Natural Language Processing
  • Deep Learning
  • Omni-Channel Engagement
  • Agent Guidance
  • Contextual Information
  • Unified Customer View
  • Actionable Insights

Astute Solutions Position In Our Categories

Position of Astute Solutions in our main categories:

200

Astute Solutions is one of the top 200 CRM Software products

200

Astute Solutions is one of the top 200
CRM Software products


If you are interested in Astute Solutions it could also be sensible to check out other subcategories of Best CRM Software gathered in our database of SaaS software reviews.Customer Service Software, Online CRM Software, Feedback & Reviews Management Software

Each company is different, and might call for a special CRM Software solution that will be designed for their company size, type of customers and staff and even specific industry they deal with. It's not wise to count on getting an ideal software that will work for each business no matter what their background is. It may be a good idea to read a few Astute Solutions reviews first and even then you should pay attention to what the software is supposed to do for your company and your staff. Do you require a simple and straightforward solution with only basic functions? Will you actually use the complex tools needed by experts and big enterprises? Are there any particular tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to locate a trustworthy solution that will fit your budget.

How Much Does Astute Solutions Cost?

Astute Solutions Pricing Plans:

Astute Solutions pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Astute Solutions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Astute Solutions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

105

NEGATIVE SOCIAL MENTIONS

5

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TICKETS

What are Astute Solutions pricing details?

Astute Solutions Pricing Plans:

Astute Solutions pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

What integrations are available for Astute Solutions?

No information available.

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