Bitrix24 is a collaboration software with complete tools for management, collaboration, and communication.
Bitrix24 gives you a unified platform for your files, projects, messages, tasks, and contacts. You can immediately use the platform by simply registering for an account and then inviting your colleagues. Through the Activity Stream, everyone in your team can keep track of tasks and effectively work together to progress on the project.
Its main solutions include social network, tasks and projects, CRM, document management, file sharing, calendar and planning, sales team management, email, telephone, and HR management. It also has a mobile solution that works on your smartphone or tablet whether it’s Android, iPhone, or iPad.
Users can start with a free plan with all the essential tools and features: up to 12 users, online storage, and collaboration tools. The cloud-hosted premium plans are highly scalable to be accessed on any device. An on-premise solution is also available for complete data control, source code access and an array of additional tools. The Bitrix app marketplace is available to create your own apps or use your existing systems.
Show MoreNo Need for Multiple Applications
The different departments in one business utilize varying software solutions. So there’s a high chance that you might need to invest in multiple platforms such as CRM systems, PM applications, marketing software, as well as internal communication tools. To help you save money as well as streamline your entire process, Bitrix24 offers over 30 tools in one convenient interface. This way, you can address the different needs of your operations without needing to implement numerous software solutions.
Communicate with All Stakeholders Instantly
Transparency with your stakeholders is important if you want to make smart business decisions as quickly as possible. Luckily, Bitrix24 can serve as your social network. It supports real-time communication so you can easily get in touch with employees and investors when you need to make a decision about certain aspects of your operations. Be it group chat or video conferencing, this tool can support your preferred channels of communication.
Improve Employee Engagement
In many companies, there is a disengaged workforce – employees often lack initiative, because they don’t feel that their opinion counts and that they can influence processes. Bitrix24’s tool called Company Pulse lets you easily identify employees who are struggling, and gamification tools offered by Bitrix24 help people get recognition which in turn increases employee engagement.
Keeping in mind businesses have particular business requirements, it is only sensible they steer clear of getting an all-encompassing, “perfect” business program. Needless to say, it would be difficult to discover such application even among branded software systems. The right step to undertake would be to set down the various important factors which require inspection including key features, costing, skill capability of staff, organizational size, etc. Thereafter, you should follow through the research fully. Read these Bitrix24 analyses and check out each of the software programs in your shortlist in detail. Such detailed product research ascertains you steer clear of unfit apps and choose the system that offers all the benefits your company requires for success.
Position of Bitrix24 in our main categories:
Bitrix24 is one of the top 50 Collaboration Software products
Bitrix24 is one of the 20 Employee Scheduling Software products
Bitrix24 is one of the top 50 Knowledge Management Software products
Bitrix24 is one of the 50 Landing Page Builder Software products
Bitrix24 is one of the top 50 Project Management Software products
Organizations have unique needs and requirements and no software solution can be perfect in such a scenario. It is pointless to try to find a perfect out-of-the-box software app that fulfills all your business requirements. The smart thing to do would be to adapt the application for your specific wants, staff member skill levels, finances, and other elements. For these reasons, do not hasten and subscribe to well-publicized trendy systems. Though these may be widely used, they may not be the perfect fit for your particular requirements. Do your homework, check out each short-listed platform in detail, read a few Bitrix24 Collaboration Software reviews, call the vendor for clarifications, and finally choose the app that presents what you want.
Bitrix24 Pricing Plans:
Free
$39/month
$99/month
$199/month
Bitrix24 Pricing Plans:
Free Trial
Free
Free
Plus
$39/month
Standard
$99/month
Professional
$199/month
Free
Plus – $39/month
Standard – $99/month
Professional – $199/month
We know that when you decide to purchase a Collaboration Software it’s important not only to learn how experts score it in their reviews, but also to discover whether the actual clients and enterprises that purchased these solutions are actually content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Bitrix24 reviews across a wide range of social media sites. The information is then featured in an easy to understand form showing how many people had positive and negative experience with Bitrix24. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products
Bitrix24 average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Bitrix is a software that has everything in a single place. We gather companies, contacts, drive, and tasks conveniently in a location that we're familiar with. We have used other platforms before this. But so far, none of them comes close in terms of functionality.
CONS: I was hoping we can use its calendar. Thing is, after several attempts, it never made it our go-to tool for scheduling tasks. I have no idea where the problem is. We don't see any of it going on the wall. We think its "start execution" feature isn't as important.
The least favorable review
PROS: Does a lot in one package, although I didn't test out lots of the functions.
CONS: Shared drive was painfully slow, wouldn't recognize updated files even when I told it to manually update, so couldn't sync between computers, defeating the whole point of it!
More reviews from 19 actual users:
Sort by:
Love everything!
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I like all the features that Bitrix24 has but the one that stands out the most to me is its website building functionality. This has allowed our small business venture to put our products out there on the web without needing the help of a professional web designer. Other capabilities of Bitrix24 that I find beneficial are its reporting module, time and task management tools, and its built-in CRM.
CONS: The only thing that I do not like about Bitrix24 is the limited number of users it can support its lower-tier subscription packages. If we want to add more users to the platform, we would have to sign up for the Professional version, which would set us back 200 bucks monthly. This is a steep price for a small company like ours. And considering that Bitrix24 applies incremental increases to their rates at certain times, it could be very difficult for us to keep subscribing to it.
We use Bitrix24 to organize our workflow
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: We use Bitrix24 to organize our tasks, work commitments, and business activities and it does perform well as expected. Its calendar does help us organize our tasks on time and ensure that deadlines are met. The voice message, videos, and other communication tools are also helpful because we are able to contact our clients seamlessly and easily.
CONS: Android and iOS applications are a bit slow. Whenever I open the app on Android devices, it takes too long to open. The user interface also calls for some improvement. Aside from that, the pricing is quite costly.
Small businesses really need to use this.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: It lets you manage just about everything. These can be anywhere from lead generation to sales funnel management. It lets you interaction between co-workers. It's effective in project management.
CONS: It could function a lot letter with more alerts and e-mail. There are times when its server would suffer through connectivity problems.
Good for a busy time like ours!
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Thanks to Bitrix, I’ve been able to manage and prioritize not just one, but multiple projects at a time. And this isn’t just for personal tasks too. I can now easily manage team projects better—assigning each subtask and setting deadlines for each. You can take on a bird’s eye view of your project or zoom in to see the updates on each subtask—it’s all up to you.
CONS: To be honest, Bitrix is quite costly. Some issues that I’ve come across while using Bitrix is its confusing layout. This sometimes results in communication failure between project members, causing a lot of delays in the long run. You’d have to individually set the priority listing for each subtask too which can be time-consuming.
You have everything in one place
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: With Bitrix you can manage almost everything, starting form Lead Generation to Sales Funnel. This software helps you to improve the communication between your coworkers and managers. You can always integrate the software with some other platform to get what you want. Everything you need for your project management department at reasonable price.
CONS: I have some issues with the server connection. Also, they could work on the improvement of email notifications.
Great solution for running our advertisement projects
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bitrix is great CRM software that provides you with different options, it is very flexible and its features are really helpful. You have many options for creating tasks, contacts, making collab with other companies, chat options for your team members and even a cellphone.
CONS: There are some issues with the calendar feature where we schedule tasks, we don’t use the calendar anymore. Also, we don’t receive any notification when someone writes on the wall, in other words we don’t even know what’s going on, on the wall. In addition, we don’t use the “start execution” option because we have many different tasks running each day, so we don’t have time to push the start/pausing/finish button.
Shared documents do not sync reliably, waste of time
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Does a lot in one package, although I didn't test out lots of the functions.
CONS: Shared drive was painfully slow, wouldn't recognize updated files even when I told it to manually update, so couldn't sync between computers, defeating the whole point of it!
One of the best free software I’ve ever used.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: For a solution, it offers a ton of ton of things. There's no need to subscribe to it or even make payment. So far, there aren't any limitations in terms of tasks, contacts, and others. Other free apps that I've tried were pointless to use since they have so many limatations.
CONS: The app needs to make some improvements. It should've been made to keep things simple. That way, users can find just about anything without going through any trouble. An integration with IFTTT is missing.
Help desk support
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: We are using the Bitrix On-premise Business 500 version. It is easy to navigate from end users point to all features.
CONS: limitations in workflow Forms design. 1. Fields are not able to be created horizontally and 2. No functions to sum total cost 3. Unable to open attached PDF to view using browser, requires to download.
Price/ performance is great but Support is useless, be aware!
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Its a great collaboration platform with lots of useful tools and that for a great price. I would recommend it i general but the Customer support is not only slow but extremely useless. They have helped me 10/100 times. They keep creating "Development" tickets and say you will be updated/ informed when some "fix" is coming but that has not happened a single time in 3 years and over 100 dev. tickets. So go for the self hosted one (more customization possible) and spent a couple of thousands of € on external consultants to set it up to your needs. Then you life will be much easier than dealing with these guys. It's just way more expensive
CONS: The most crucial part they desperately need to work on is the customer support which is only available in chat and utterly useless. Also the drive is very unreliable and we switched to Office365 for that.
A team collaborative review.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bitrix24's pricing plan is highly flexible. That means it will continute to grow as you steadily expand. You can start things off with the free version. It's essentially a communications system that's simple to navigate.
CONS: Based on my experiencing using this software, I'd say it's good for use in communications. It's also handy when dealing with collabortive editing. Although right now, I'm not at all convinced with the project management functionality. However, whenever I look further into its set of menus, I seem to unearth new functionality.
Bitrix is great platform and helps me to track my sales and to create tasks
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bitrix is great CRM platform, I can create tasks and I can share with my team. This software provides us with tools which helps us to see our sales by products, type and customer, this is great option because we can see which products are sold successfully. We can upload data from PDF and capture it, this saves us a lot of time instead of entering data manually.
CONS: I am very impressed of Bitrix, and I don’t have any dislikes by now. We would have tons of excel data to enter manually if we didn’t use this software. This is powerful CRM platform and I can’t complain about anything.
Very useful platform we love this software
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bitrix allows me to do almost everything for my business. Thanks to mobile and desktop app features I am allowed to chat with my team members from anywhere, also I can make a video conference and we can discuss on our future projects and solving problems. My team is spread across the country but this software keeps us in one place.
CONS: To be honest, I don’t enjoy in using the interface, it looks like they haven’t updated from 2000. I think, what is missing is a dashboard where my team can post what’s most important to them as soon as they log into the software. Also, they need to work on making more integrations with other softwares.
Bitrix24 is one of the greatest platforms to rule the market.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bitrix is a software that has everything in a single place. We gather companies, contacts, drive, and tasks conveniently in a location that we're familiar with. We have used other platforms before this. But so far, none of them comes close in terms of functionality.
CONS: I was hoping we can use its calendar. Thing is, after several attempts, it never made it our go-to tool for scheduling tasks. I have no idea where the problem is. We don't see any of it going on the wall. We think its "start execution" feature isn't as important.
Terrible Support and Downtime
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: There are great features but they don't all work accurately. Too many glitches if you are a serious company depending on this crm for sales and production, Bitrix24 is not reliable and service is also unreliable. Im disappointed trying to see if someone from tech support replies to me in regards to my issue. Ive been down yesterday and today and no answer.
CONS: tech support is terrible, reporting is inaccurate, server downtime is unreliable, site glitches
Great features and reasonably priced.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: The free account version gives you the chance to test out its functionality. Whenever your needs increase, you'll be able to integrate further options at an affordable pricing. Outstanding UI. Super simple to utilize.
CONS: The functionality it came with can be overwhelming when it comes to integrating everything as a complete CRM. Support is usually done through e-mail. You'll need to wait for a few days just to get a response.
A great platform for collaboration.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I love its simplicity. Back then when I used it, I somehow knew of a way to doing things of my own. Whenever I run into a problem, their training course is always there. It's easy to comprehend without getting confused
CONS: I don't think there's anything to hate with Bitrix. It's been doing good for me so far.
Helpful and user-friendly platform
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Bitrix is flexible and easy to use platform and its interface is clear. The software provides you with links between Companies and Contacts where you can add new contacts. You can make tasks for yourself or for your team members. You and your team are allowed to share and update documents and data, also all changes are saved with date and time. The software allows us to add details for different companies so we can quickly find all the information we need. Also, the product is free for 12 users/employees.
CONS: Nothing at all.
I’m a user of Bitrix24.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I like the functionality it's offering. For instance, its built-in timeline is great. You have an option in sharing contents that are divided by group. The search tool has proven to be useful.
CONS: At times, its CRM functionlity in organizing deals as well as the sales funnel can be a bit confusing. The software isn't purely Portugese. There are updates that introduces new English terms. Thing is, they have yet been translated.
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
OR
Sign in with company emailSign in with company email
Love everything!
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
We use Bitrix24 to organize our workflow
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Small businesses really need to use this.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Good for a busy time like ours!
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
You have everything in one place
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.