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MiCollab REVIEW

Business Phone Systems

No user reviews
USER SATISFACTION 100%
OUR SCORE 9.3

What is MiCollab?

MiCollab is a mobile-first designed online communications and collaboration solution that assists team members and employees in efficiently interacting with each other and with their customers in blended environments. With MiCollab, teams can drive powerful discussions, facilitate and improve decision making, boost business productivity, and deliver outstanding customer experience.

The solution gathers all communications and collaboration tools and services needed by employees in a single and unified application. Whether they want to conduct business meetings online, collaborate on content, manage their projects, send messages, make voice calls, or host webinars and video conferences; MiCollab allows them to do all of these in one place. MiCollab also ensures that users are able to achieve a consistent experience as they connect, communicate, and collaborate regardless of the devices they are using.

MiCollab delivers features that harness team collaboration such as the ability easily track all activities and information related to projects, assign tasks to team members, and invite participants to join in collaborative meetings. The solution has comprehensive audio, video, and web conferencing capabilities aimed at establishing and maintaining collaboration sessions, improving the retrieval and reuse of recorded calls and sessions;  facilitating the sharing of files, documents, presentations, and applications; and optimizing communication and collaboration experience. 

Overview of MiCollab Benefits

Access Everything From A Single Application

MiCollab is a unified communications and collaboration solution which makes it easy for teams and employees to access all the tools and services that they need in order for them to effectively and efficiently interact, engage, and work with each other. The solution integrates various communications and collaboration tools and services in one single and unified application. Because of this, users no longer need to use multiple disparate applications to handle all communications and collaboration sessions they are engaging with.

Deliver Consistent Communication Experience Across Devices

The online communications and collaboration solution is comprised of a set of unified communications (UC) services that can be accessed from any location or device, giving users a consistent experience wherever they are and whatever device they are using.

View Coworkers’ Presence

For example, these UC services include a feature which enables team members to verify if their colleagues are reachable via phone, available for a video call or instant chat, or can participate in a collaborative session. Thus, this feature allows them to see the presence status of their coworkers.

Increase Business Productivity And Mobility

MiCollab’s unified communications services can also be extended to mobile devices. All users need to do is to install the solution’s mobile client on iOS and Android devices that it supports. This way, they will be able to maintain their productivity, and at the same, enhance their mobility as they communicate and collaborate with their colleagues and customers.

Softphone Features

MiCollab offers softphone features which permit team members to make and take voice calls just like how they usually do it using their desktop phones. Because a softphone can run on any device connected to the Internet, they will be able to take advantage of the solution’s softphone features from a web-enabled desktop computer, laptop, or smartphone.

Feature-Rich Unified Communications Services

MiCollab’s unified communications services are feature-rich, encompassing other features such as voice messaging, point-to-point video calling, web client, and third-party business application integration.

Team Collaboration

Team collaboration is among the key features and capabilities of MiCollab. With this feature, team members are provided with persistent digital workspaces where they can engage in online meetings, meaningful discussions, content review generation, and project management activities. These workspaces are called streams.

Persistent Workspaces

Streams are used for organizing and tracking all the activities and information related to the projects that team members are working on. Thus, such workspaces enable them to view the progress of projects and the tasks that are associated with them. Streams can also capture all communications involved in projects such as chat messages.

Powerful Search Capabilities

MiCollab ensures that users are able to quickly find the information they need within a particular stream. This is enhanced by the solution’s powerful search capabilities.

Assign And Track Tasks Using To-Do Lists

Moreover, the solution permits users to create To-Do lists. These lists organize the specific actions and tasks that team members need to do. Tasks and actions can be distributed across the team by assigning items from these lists to individual team members. Because of this, each team member will be able to determine what they need to accomplish, which coworker is in charge of a particular task, and what date such task needs to be completed. As users assign action items, the solution makes sure that they are able to monitor how these items are being performed by the responsible individuals.  

Easily Set Up Collaborative Meetings

With MiCollab, setting up collaborative meetings is a breeze. Users can choose which team members can participate in meetings. Once they’re done identifying such team members, they can then send invitations to them and launch the meeting in real time. Interestingly, they will be able to do all of these right straight from a stream.

Robust And Flexible Audio, Web, And Video Conferencing

MiCollab is equipped with robust audio, web, and video conferencing features that leverage its communications and collaboration capabilities. The solution allows users to set up different types of collaboration sessions such as ad-hoc or one-time webinars and video calls, and scheduled and recurring conferences.

Personalized Collaboration Experience

Users can participate in video conferences using their own webcam. This provides them with a personalized experience as they engage and collaborate with their coworkers during video conference sessions.

Enable Instant Messaging In Collaboration Sessions

As participants engage in collaboration sessions, the solution allows them to send and receive instant messages. Also, users can configure the solution so that it will keep a record of what has been discussed during the sessions including all delivered messages.

Remote Control

MiCollab has a very interesting feature which can be enabled as users conduct conferences. This feature is its remote control capability which permits them to access and navigate through the desktop computers of participants remotely. This feature is very useful when they need to guide the participants in understanding technical concepts and processes, or exploring the features of an eCommerce website.

Share Files, Applications, Presentations, And Data

The solution allows users to share important files, applications, media presentations, or data with the participants as they conduct sessions. If they need to deliver files, they have the option to transfer files to either all the participants or selected ones.

Record And Reuse Collaboration Sessions

MiCollab also ensures that users are able to keep a record of their collaboration sessions. This way, they can easily reuse them as a reference for future meetings or conferences, or distribute them to targeted audiences.

Overview of MiCollab Features

  • Single, Unified Experience
  • Connects Unified Communications and Team Collaboration
  • Available on PC, Mac, and Mobile Devices
  • Mobile-First Design
  • Presence
  • Real-time Voice and Video Calling
  • WebRTC Web Softphone
  • Unified Messaging
  • Chat and Group Chat
  • Contextual / Searchable Message Threads
  • Conversations Mirrored Across all Devices
  • Persistent Collaborative Workspaces
  • To-Do
  • Set Up Online Meetings
  • Tap-To-Connect Team Meetings
  • Comprehensive Audio, Web, and Video Conferencing
  • Schedules / Ad- Hoc Conferencing and Webinars
  • File sharing / Screen sharing
  • Remote Control
  • Web-Based Collaboration
  • Conference Recording
  • Participant Management
  • Document Management
  • Third-Party App Integrations

MiCollab Position In Our Categories

Position of MiCollab in our main categories:

10

MiCollab is one of the top 10 Business Phone Systems products

10

MiCollab is one of the 10
Business Phone Systems products


If you are interested in MiCollab it may also be beneficial to examine other subcategories of Best Business Phone Systems collected in our database of B2B software reviews.

Since each company has specific business requirements, it is advisable for them to refrain from seeking a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such a system even among popular software applications. The smart thing to do would be to list the various essential elements that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some MiCollab reviews and check out each of the other systems in your shortlist in detail. Such exhaustive groundwork can make sure you weed out ill-fitting systems and select the app that presents all the elements you need for business success.

How Much Does MiCollab Cost?

MiCollab Pricing Plans:
Free trial

MiCollab’s SMB and enterprise pricing plan information is available upon request. Contact the vendor for details and other product information.

User Satisfaction

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MiCollab reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MiCollab. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

15

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Chinese
  • German
  • French
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Swedish
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are MiCollab pricing details?

MiCollab Pricing Plans:
Free trial

MiCollab’s SMB and enterprise pricing plan information is available upon request. Contact the vendor for details and other product information.

What integrations are available for MiCollab?

MiCollab integrates with the following business applications:

  • Microsoft Outlook
  • Lotus Notes
  • IBM Sametime
  • G Suite

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