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BlueJeans Review

BlueJeans
Our score: 8.1 User satisfaction: 98%

What is BlueJeans?

Bluejeans is an online video conferencing platform designed to help businesses to host successful video meetings. The software supports meeting recording, text chat, content sharing, and multiple participants. It connects to multiple platforms including; Avaya Scopia, Cisco Jabber, Microsft Lync, Google Hangouts, and more. In addition, the platform enables businesses to connect to meetings from various devices including Android and IOS devices.

Blue Jeans accords your employees the power to collaborate and communicate effectively via live video conferencing. It seamlessly delivers interactive, ready to scale, and secure communication channels via the BlueJeans meetings, BlueJeans events, and the BlueJeans Rooms functionalities.

This well-crafted software eliminates the technical barrier between computers, conference room systems, and applications. Besides, its Enterprise video cloud provides a scalable architecture and a secure, global platform for online conferencing anywhere, anytime.

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Overview of BlueJeans Benefits

BlueJeans is built to provide video services which are flexible, simple and work flawlessly within every meeting. The software brings a combination of features that integrate seamlessly for immediate collaboration. It provides video communication which supports your favorite applications and easily syncs with multiple platforms. Besides, it ensures secure connections, hassle-free deployment, and technical support from highly knowledgeable video deployment experts.

The Bluejeans Meeting is a built to accord immersive, simple, and secure, enterprise-grade video conferencing. The functionality supports one-touch video meetings which make it easy to instantly connect with customers and colleagues from any device. Whether it’s from your laptop, conference room system, or mobile device, all you get is a flawless, and consistent video conferencing experience. In addition, the BlueJean Meeting feature provides stunningly clear audio which makes you feel close and connected to your colleague even when you are miles away. It provides integrated workflows applications and highly effective collaboration tools for enhanced efficiency across the entire workplace.

Additionally, the BlueJeans Event feature enables you to conduct interactive events including webinars, all hands events, and town hall meetings. It provides a reliably simple and highly collaborative experience for event organizers and attendees.

The BlueJeans Rooms module helps you to create a one-touch video conference room from any space. It enables you to initiate video conferencing with wireless screen sharing which is easy to deploy and manage. The rooms allow the participation of up to 100 remote customer/employees from any device including, mobile devices, conference room systems, and desktops.

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Overview of BlueJeans Features

  • Connect H.323/SIP room systems
  • Room system calendar support
  • Live meeting monitoring and control
  • Unlimited cloud recording
  • Custom interface branding
  • Private cloud and peering
  • SIP trunking
  • Cloud meeting recording
  • Historical meeting analytics
  • Command center dashboard
  • Integration with Slack, HipChat, and Skype for business
  • Travel and emission savings measurement tools

BlueJeans Position In Our Categories

Bearing in mind businesses have distinct business requirements, it is logical they steer clear of adopting an all-encompassing, ”best” software system. However, it would be futile to stumble on such an app even among well-known software solutions. The clever thing to undertake can be to list the several important factors which require examination including crucial features, budget, technical skill aptitude of the users, business size, etc. After which, you must conduct the research fully. Have a look at some BlueJeans review articles and check out the other software solutions in your list more closely. Such comprehensive product investigation ascertain you steer clear of ill-fitting software solutions and subscribe to the one which meets all the benefits your company requires for success.

Position of BlueJeans in our main categories:

TOP 100

BlueJeans is one of the top 100 Communications Software products

Organizations have different needs and requirements and no software solution can be perfect in such a situation. It is pointless to try to find a perfect out-of-the-box software product that meets all your business needs. The smart thing to do would be to modify the solution for your unique wants, employee skill levels, budget, and other elements. For these reasons, do not hurry and pay for well-publicized trendy applications. Though these may be widely used, they may not be the perfect fit for your particular requirements. Do your groundwork, look into each short-listed platform in detail, read a few BlueJeans Video Conferencing Software reviews, contact the vendor for explanations, and finally select the product that presents what you need.

How Much Does BlueJeans Cost?

BlueJeans Pricing Plans:

Free Trial

Basic

Free

Pro

$9.99 per host/month

Enterprise

$13.99 per host/month

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What are BlueJeans pricing details?

BlueJeans Pricing Plans:

Free Trial

Basic

Free

Pro

$9.99 per host/month

Enterprise

$13.99 per host/month

BlueJeans offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your business:

Basic – $0

  • Up to 25 participants
  • Meet as Long as You Want
  • Unlimited 1:1 & Group Meetings
  • Single License
  • Amazing Video Conferencing Features
  • iOS & Android Screen-Sharing
  • Safe Driving Mode
  • Bandwidth Management
  • QR Code Quick Join
  • SMS Meeting Invitations
  • Meeting History Reporting
  • Security Features
  • Online Support Repository
  • Email Support

Pro – $9.99 per host/month (billed annually)

  • Everything in Basic, plus
  • Up to 150 participants
  • Purchase as Many Licenses as You Need
  • 25 Hours of Meeting Recordings
  • Collab Board
  • Phone Dial-In Numbers
  • Command Center
  • Workstream Collaboration Integrations featuring Slack & Microsoft Teams
  • Security & Incident Management Integrations featuring Okta & Splunk
  • Corporate Learning & Training Dashboard
  • Video Uploading
  • RTMP Streaming
  • Remote Desktop Control
  • Simultaneous Interpretation
  • Recording Trimming
  • Downloadable MP4 Meeting Recordings
  • Smart Meeting Features
  • Meeting Highlights
  • Action Item Tagging
  • Intelligent Meeting RecapsAdvanced User Management
  • Advanced Feature Provisioning
  • Delegate Scheduling
  • 24/7 Support via Phone & Chat

Enterprise – $13.99 per host/month (billed annually)

  • Everything in Pro, plus
  • Up to 300 participants
  • Unlimited Meeting Recordings
  • Command Center Live
  • Automated Closed Captioning & Real-Time Transcription
  • Conference Room Connector
  • Brand Customization
  • Conference Room Meeting Controller
  • Enterprise Add-Ons (Contact sales for pricing)

User Satisfaction

Positive Social Media Mentions 228
Negative Social Media Mentions 3

We are aware that when you decide to get a Video Conferencing Software it’s vital not only to find out how professionals rank it in their reviews, but also to discover whether the real people and businesses that purchased this software are actually happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and BlueJeans reviews across a wide array of social media sites. The data is then featured in a simple to digest form showing how many clients had positive and negative experience with BlueJeans. With that information at your disposal you will be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for BlueJeans?

BlueJeans integrates with the following business systems and applications:

  • HipChat
  • Slack
  • Skype

BlueJeans User Reviews

BlueJeans average rating:

Average score
4.1/5 (6 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Kelton

PROS: I am working as an accounting manager and part of my job is to coordinate with the people in the government to pay for and settle our business taxes. BlueJeans has been very helpful in reaching out to the officials and have meetings with them. Generally, the company is using this tool for interviews, official meetings, training sessions, and many more and overall its performance is pretty impressive.

CONS: A moderator is needed to be able to start a conference. Other than that, everything is working fine for us.

Reviewed 4 years ago

Read full review >

The least favorable review

Clyde

PROS: First, this app's standard meeting mode allows up to twenty-five audio or video attendees which is a great thing for big teams. Second, it has a lot of amazing features like screen sharing functionality, unlimited cloud recording, rooms module and a lot more. Third, it integrates with several different systems like Outlook, Slack, Skype for business to mention some. All of which makes communication better. Fourth, it is easy to search and access to previous meeting recordings. Last but not least, this platform is very easy to implement and navigate and helps us communicate seamlessly with our team members based on different locations.

CONS: Whenever I create an appointment with Outlook, the meeting becomes valid only in the Outlook calendar and not added to our account. Another thing, I usually have a hard time accessing the sharing screens. Hopefully, they make it as accessible as the video conferencing.

Reviewed 6 years ago

Read full review >

More reviews from 6 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

It is one of today’s best online video conferencing platform I’ve used

Read full review >
Tess
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 12.11.2021 Company Size: 11-50 Employees Industry: Oil & Energy

PROS: We can conduct meetings and work together on something simultaneously and effectively without having to gather in one physical location. The ability to conduct conferences online is a great thing especially for a team with members working in different locations. It saves us time and hassle. The best thing, the BlueJeans My Team allows up to 75 individuals to join the conference. We are a small company so almost everyone is able to attend the meeting. Also, this tool offers great functionalities for webinars.

CONS: First, without an internet connection, we aren't able to conduct meetings (this is not really a problem with the app though but still quite disappointing) Second, this platform consumes too many resources. Third, the process of archiving and recording conferences is sometimes frustrating. Fourth, we sometimes encounter audio difficulties. There are also features that seem to do more harm than good. Lastly, appointments created using Outlook only exists in the Outlook calendar that is planned and not in the account.

What do you think about this review?

Great Poor

The king of video conferencing services

Read full review >
Wyman
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.07.2021 Company Size: Industry: Outsourcing/Offshoring

PROS: For me, the best things about this app are its simplicity, great quality, and mobile compatibility. The ability to access and use this platform on my smartphone is really an awesome thing because I’m able to stay in touch with my clients and peers even while I’m away from the office. The quality is also superb! The video and audio remain excellent even if there are too many attendees. I also love that it integrates with Calendly.

CONS: The desktop app isn’t working well on my new PC. So now, I’m using the app extension for Chrome.

What do you think about this review?

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Show More User Reviews (6)

A very useful online meeting platform that comes with a plethora of amazing features

Read full review >
Kelton
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.06.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I am working as an accounting manager and part of my job is to coordinate with the people in the government to pay for and settle our business taxes. BlueJeans has been very helpful in reaching out to the officials and have meetings with them. Generally, the company is using this tool for interviews, official meetings, training sessions, and many more and overall its performance is pretty impressive.

CONS: A moderator is needed to be able to start a conference. Other than that, everything is working fine for us.

What do you think about this review?

Great Poor

Bluejeans is an amazing video conferencing platform

Read full review >
Michele
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.01.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The sound is very clear! I love it. By far BlueJeans has the best quality of sound among other video conferencing platforms I have used such as Zoom.

CONS: In order to get into a conference, I have to dial so many numbers. But no matter how much I hate it, I know there's nothing we can do about it. It is just part of the process. But still, I consider it a con.

What do you think about this review?

Great Poor

BlueJeans is by far the best app to use for conducting meetings online

Read full review >
Clyde
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Telecommunications

PROS: First, this app's standard meeting mode allows up to twenty-five audio or video attendees which is a great thing for big teams. Second, it has a lot of amazing features like screen sharing functionality, unlimited cloud recording, rooms module and a lot more. Third, it integrates with several different systems like Outlook, Slack, Skype for business to mention some. All of which makes communication better. Fourth, it is easy to search and access to previous meeting recordings. Last but not least, this platform is very easy to implement and navigate and helps us communicate seamlessly with our team members based on different locations.

CONS: Whenever I create an appointment with Outlook, the meeting becomes valid only in the Outlook calendar and not added to our account. Another thing, I usually have a hard time accessing the sharing screens. Hopefully, they make it as accessible as the video conferencing.

What do you think about this review?

Great Poor

We had the best online conference experience with BlueJeans

Read full review >
Brad
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: BlueJeans offers a great way to share videos remotely and seamlessly without any disturbances. The quality of video calls, calls, and chat are superb. It can be integrated with Office 365 which is very useful for the business. On top of that, their customer service is excellent. They are responsive and reliable. They never fail to help us fix the problems we encountered using the system.

CONS: The laptop tends to overheat when we are using the application for too long. Aside from that, the room administrators do not have full control over the conference rooms so they cannot really lead the meetings the way they want to.

What do you think about this review?

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BlueJeans user reviews

It is one of today’s best online video conferencing platform I’ve used

Read full review >
Tess
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 12.11.2021 Company Size: 11-50 Employees Industry: Oil & Energy

The king of video conferencing services

Read full review >
Wyman
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.07.2021 Company Size: Industry: Outsourcing/Offshoring

A very useful online meeting platform that comes with a plethora of amazing features

Read full review >
Kelton
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.06.2021 Company Size: More than 100 Employees Industry: N/A

Bluejeans is an amazing video conferencing platform

Read full review >
Michele
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.01.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

BlueJeans is by far the best app to use for conducting meetings online

Read full review >
Clyde
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Telecommunications
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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