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Brandelp Review

Brandelp
Our score: 8.0 User satisfaction: N/A

What is Brandelp?

Brandelp is a feedback collection and customer experience management software. It has public and private boxes that allow you to arrange reviews for action. In line with that, the solution enables you to convert each feedback you receive into a task and assign into a relevant team member.

Additionally, Brandelp helps you keep open lines of communications with your customers. The platform immediately notifies connected users regarding status changes for them to be aware of the actions taken regarding their reviews. As such, you can keep your users engaged even after the feedback collection process.

Furthermore, Brandelp assists you in receiving direct inquiries regarding your product or service. Much like feedback, these inquiries can be transformed into tasks for action. This way, you can increase your customer base even before your launch or relaunch.

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Overview of Brandelp Benefits

Public & Private Feedback

Brandelp has what it calls boxes that you can use to gather customer feedback. And in case you receive reviews that are unique or need to be set on private, you can set them apart in private boxes. As a result, you can ensure that only you and your staff can see tricky opinions.

Feedback & Inquiries to Action Items

With Brandelp, you can convert every feedback and inquiry you receive into tasks. This allows you to prioritize events so that you can address pressing issues promptly.

Open Communications

Users like to know that their suggestions and opinions have been taken into account. You can make sure that they are aware of the actions you have taken regarding their feedback with alerts. Brandelp helps you do this by sending notifications every time you make changes to the statuses of reviews.

Domain Integration & Customization

Brandelp makes it easier for you to collect reviews by integrating with your domain. This also allows you to offer a consistent experience to users. Additionally, you can customize the interface of your account with themes. You can also change the views of every section to suit your needs better.

Better Product or Service

When you have redesigned your product or service while taking into consideration customer feedback, you can relaunch or launch with confidence. Because of Brandelp, you can be sure that you can attract a wider audience.

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Overview of Brandelp Features

  • Announcements
  • Feedback Categorization
  • Private Feedback Box
  • Feedback Invitations
  • Feedback-as-task
  • Inquiry Tagging
  • Inquiry-as-task
  • Status Setting & Notifications
  • Custom Alerts

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Brandelp Position In Our Categories

Knowing that businesses have their own business requirements, it is only rational they steer clear of subscribing to an all-in-one, ideal software solution. Having said that, it is hard to try to come across such an app even among sought-after software products. The clever step to undertake should be to shortlist the various chief functions that need analysis including essential features, price terms, technical skill levels of staff, company size, etc. After which, you must do your research systematically. Go over some of these Brandelp evaluations and check out the other software products in your list in detail. Such detailed research ensures you take out unsuitable software solutions and select the system which provides all the function your business requires.

Position of Brandelp in our main categories:

TOP 200

Brandelp is one of the top 200 Customer Experience Management Software products

Each organization has different wants and requires a software that can be personalized for their size, type of workers and clients, and the particular industry they are in. For these reasons, no software can provide perfect functionality off-the-shelf. When you search a software system, first be sure what you want it for. Read some Brandelp Customer Experience Management Software reviews and ask yourself do you desire basic tools or do you need complex tools? Are there any industry-specific features that you are seeking? Find the answers to these questions to aid your search. There are plenty of factors that you need to reflect on and these include your budget, particular business wants, your company size, integration requirements etc. Take your time, try out a few free trials, and finally select the platform that offers all that you need to improve your organization effectiveness and productivity.

How Much Does Brandelp Cost?

Brandelp Pricing Plans:

Free Trial

Good

$10/month

Super

$35/month

Awesome

$99/month

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What are Brandelp pricing details?

Brandelp Pricing Plans:

Free Trial

Good

$10/month

Super

$35/month

Awesome

$99/month

Brandelp is completely free to use until 30 April 2019. After which, the following enterprise pricing model will take effect.

Good – $10/month

  • Respond Up to 5 Inquiries
  • Up to 5 Users
  • Unlimited Feedback
  • Simple & Instant Conversations
  • Unlimited Messaging
  • Unlimited Direct Inquiries

Super – $35/month

  • All Good Features
  • Up to 5 Team Members
  • Respond Up to 50 Inquiries
  • Up to 50 Users
  • Feedback Management & Responses
  • Unlimited Conversations
  • Custom Suggestion Box
  • Private Boxes
  • Real-time Statistics
  • Pro Support

Awesome – $99/month

  • All Super Features
  • Up to 20 Team Members
  • Unlimited Inquiry Responses
  • 20 Private Boxes
  • Unlimited Private Chats
  • Custom Domain
  • Custom Inquiry Notifications
  • Priority Support

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to get a Customer Experience Management Software it’s vital not only to learn how experts score it in their reviews, but also to check if the actual users and enterprises that bought these solutions are actually content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Brandelp reviews across a wide array of social media sites. The data is then presented in a simple to digest format showing how many users had positive and negative experience with Brandelp. With that information at hand you will be prepared to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Brandelp?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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