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Brandelp Review

Brandelp
Our score: 8.0 User satisfaction: N/A

What is Brandelp?

Brandelp is a feedback collection and customer experience management software. It has public and private boxes that allow you to arrange reviews for action. In line with that, the solution enables you to convert each feedback you receive into a task and assign into a relevant team member.

Additionally, Brandelp helps you keep open lines of communications with your customers. The platform immediately notifies connected users regarding status changes for them to be aware of the actions taken regarding their reviews. As such, you can keep your users engaged even after the feedback collection process.

Furthermore, Brandelp assists you in receiving direct inquiries regarding your product or service. Much like feedback, these inquiries can be transformed into tasks for action. This way, you can increase your customer base even before your launch or relaunch.

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Overview of Brandelp Benefits

Public & Private Feedback

Brandelp has what it calls boxes that you can use to gather customer feedback. And in case you receive reviews that are unique or need to be set on private, you can set them apart in private boxes. As a result, you can ensure that only you and your staff can see tricky opinions.

Feedback & Inquiries to Action Items

With Brandelp, you can convert every feedback and inquiry you receive into tasks. This allows you to prioritize events so that you can address pressing issues promptly.

Open Communications

Users like to know that their suggestions and opinions have been taken into account. You can make sure that they are aware of the actions you have taken regarding their feedback with alerts. Brandelp helps you do this by sending notifications every time you make changes to the statuses of reviews.

Domain Integration & Customization

Brandelp makes it easier for you to collect reviews by integrating with your domain. This also allows you to offer a consistent experience to users. Additionally, you can customize the interface of your account with themes. You can also change the views of every section to suit your needs better.

Better Product or Service

When you have redesigned your product or service while taking into consideration customer feedback, you can relaunch or launch with confidence. Because of Brandelp, you can be sure that you can attract a wider audience.

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Overview of Brandelp Features

  • Announcements
  • Feedback Categorization
  • Private Feedback Box
  • Feedback Invitations
  • Feedback-as-task
  • Inquiry Tagging
  • Inquiry-as-task
  • Status Setting & Notifications
  • Custom Alerts

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Brandelp Position In Our Categories

Knowing that businesses have specific business-related wants, it is reasonable that they avoid getting an all-in-one, ideal software system. Just the same, it is futile to try to stumble on such an app even among sought-after software solutions. The clever step to do is to spell out the different significant factors that necessitate investigation including critical features, packages, skill competence of the users, business size, etc. Then, you must conduct the research exhaustively. Read some of these Brandelp analyses and explore each of the software systems in your list more closely. Such well-rounded product research makes sure you weed out poorly fit applications and subscribe to the system that meets all the aspects your company requires.

Position of Brandelp in our main categories:

TOP 200

Brandelp is one of the top 200 Customer Experience Management Software products

Every company is different, and can call for a special Customer Experience Management Software solution that will be designed for their company size, type of customers and employees and even specific niche they deal with. You should not count on finding an ideal services that is going to work for every company regardless of their history is. It may be a good idea to read a few Brandelp Customer Experience Management Software reviews first and even then you should keep in mind what the service is intended to do for your business and your employees. Do you require an easy and straightforward service with only essential features? Will you really use the complex functionalities needed by pros and large enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to find a trustworthy solution that will fit your budget.

How Much Does Brandelp Cost?

Brandelp Pricing Plans:

Free Trial

Good

$10/month

Super

$35/month

Awesome

$99/month

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What are Brandelp pricing details?

Brandelp Pricing Plans:

Free Trial

Good

$10/month

Super

$35/month

Awesome

$99/month

Brandelp is completely free to use until 30 April 2019. After which, the following enterprise pricing model will take effect.

Good – $10/month

  • Respond Up to 5 Inquiries
  • Up to 5 Users
  • Unlimited Feedback
  • Simple & Instant Conversations
  • Unlimited Messaging
  • Unlimited Direct Inquiries

Super – $35/month

  • All Good Features
  • Up to 5 Team Members
  • Respond Up to 50 Inquiries
  • Up to 50 Users
  • Feedback Management & Responses
  • Unlimited Conversations
  • Custom Suggestion Box
  • Private Boxes
  • Real-time Statistics
  • Pro Support

Awesome – $99/month

  • All Super Features
  • Up to 20 Team Members
  • Unlimited Inquiry Responses
  • 20 Private Boxes
  • Unlimited Private Chats
  • Custom Domain
  • Custom Inquiry Notifications
  • Priority Support

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you make a decision to buy a Customer Experience Management Software it’s vital not only to learn how experts score it in their reviews, but also to discover whether the real clients and businesses that bought it are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Brandelp reviews across a broad array of social media sites. The data is then presented in a simple to understand form showing how many customers had positive and negative experience with Brandelp. With that information at hand you should be ready to make an informed business decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Brandelp?

No information available.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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