RAPIDSPIKE Review
What is RAPIDSPIKE?
RAPIDSPIKE is an advanced website monitoring platform that allows users to monitor performance, uptime, and user journeys using a single dashboard. The service is suitable for a variety of businesses and not-for-profit organizations, including small and medium businesses, web agencies, enterprises, government digital services, IT services companies and e-commerce websites.
The system provides real-world performance data of critical website and application processes for early identification of issues. From configuring custom alerts based on element errors or performance thresholds to visualization and measurement of customer journeys, the platform offers all the tools businesses need to stay ahead of the curve. Trusted by many industry leaders, RAPIDSPIKE ensures that users are always on top of their website’s performance and allows connecting to almost any device connected to the internet.
Show MoreOverview of RAPIDSPIKE Benefits
RAPIDSPIKE provides all the features required for comprehensive performance, load and uptime testing and allows users to monitor and measure from a single hub. The platform automatically sends notification via a variety of sources, including email, text messages, calls, Slack, Webhooks and PegerDuty.
The live dashboards and TV mode shows data in real-time, allowing users to identify issues as soon as they occur. There is also no need of investing time and resources in server software installation as RAPIDSPIKE is a cloud-based solution. The critical process monitor allows users to monitor all important processes, including shopping carts, logins, contact forms and baskets.
The platform can also be used to benchmark key processes, which results in better understanding of the key processes, while screenshots are automatically generated during each step. It also recommends users which pages and ports to monitor and scans a website looking for HTTPS certificates. It tracks Google’s Safe Browsing list, which includes sites that have been marked as malware-infected or phishing sites. The platform can also be integrated with Slack, Google Analytics, Webhooks and PagerDuty and also tracks SEO scores. The advanced reporting and analysis tools allow comparing different websites and servers and help organize them into monthly league-table reports. All the raw data and logs can be exported in CSV format, while a monthly summary of all the monitors is sent directly into the inbox.
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Overview of RAPIDSPIKE Features
- Notifications
- Multi-user accounts
- Live, Multi-device dashboards
- Public status pages
- Global server network
- Crisis escalation
- Scenic backgrounds during downtime
- Configurable data period
- Critical process monitoring
- Browser-based simulation
- Performance thresholds
- IP Addresses Geo-mapping
- Error detection
- Benchmarking
- Key process visualization
- Waterfall view of resources
- Live data
- Per-page traffic analysis
- Website scanner
- SSL Cipher monitor
- Internal app messaging
- Google safe browsing monitor
- Alexa monitor
- SEO statistics
- Graphical reports
- League tables
- Raw data
- Monthly summary
RAPIDSPIKE Position In Our Categories
Because businesses have special business-related requirements, it is prudent that they abstain from deciding on an all-encompassing, ideal business program. Having said that, it would be almost impossible to try to come across such a software system even among widely used software solutions. The clever step to undertake can be to take note of the several essential aspects which need inspection like key features, plans, skill capability of the users, company size, etc. Next, you should perform your research comprehensively. Go over some of these RAPIDSPIKE evaluations and explore each of the software products in your list more closely. Such comprehensive research ensures you steer clear of unsuitable apps and buy the system that delivers all the tools your company requires.
Position of RAPIDSPIKE in our main categories:
TOP
200
RAPIDSPIKE is one of the top 200 Customer Experience Management Software products
If you are considering RAPIDSPIKE it may also be beneficial to check out other subcategories of Customer Experience Management Software collected in our database of B2B software reviews.
It is crucial to keep in mind that hardly any software in the Customer Experience Management Software category will be a perfect solution able to match all the requirements of all company types, sizes and industries. It may be a good idea to read a few RAPIDSPIKE Customer Experience Management Software reviews first as specific solutions can perform well exclusively in a really small set of applications or be designed with a really specific industry in mind. Others may function with a goal of being easy and intuitive and consequently lack complicated elements welcomed by more experienced users. There are also services that support a broad group of customers and provide a rich feature toolbox, but that in most cases comes at a more expensive price of such a service. Be certain that you're aware of your needs so that you choose a solution that has all the elements you search for.
How Much Does RAPIDSPIKE Cost?
RAPIDSPIKE Pricing Plans:
Free Trial
Basic
Free
Professional:
£18.95 +VAT/month
Enterprise
Starting from £82.95 +VAT/month
What are RAPIDSPIKE pricing details?
RAPIDSPIKE Pricing Plans:
Free Trial
Basic
Free
Professional:
£18.95 +VAT/month
Enterprise
Starting from £82.95 +VAT/month
RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic: Free
- Unlimited alerts
- Uptime monitors
- Fixed Global monitoring network
- Detailed reporting
- 5-60 minutes checks
Professional: £18.95 +VAT/month
- Basic features plus
- Advanced monitors and alerts
- Global monitoring
- Up to 3 user accounts
- 150 uptime monitors
- 1-60 minute uptime checks
- TV mode
- Public status pages
Enterprise: Starting from £82.95 +VAT/month
- Professional features plus
- Performance monitors
- Advanced alerts
- On-demand global monitoring
- 500 uptime monitors
- Unlimited user accounts
- Managed site analysis
- Technical account manager
- API access
- Phone support
User Satisfaction
Positive Social Media Mentions
35
Negative Social Media Mentions
3
We realize that when you choose to purchase a Customer Experience Management Software it’s vital not only to learn how professionals rank it in their reviews, but also to find out whether the real clients and businesses that use it are genuinely satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and RAPIDSPIKE reviews across a vast range of social media sites. The information is then displayed in an easy to digest way showing how many clients had positive and negative experience with RAPIDSPIKE. With that information at your disposal you should be equipped to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for RAPIDSPIKE?
RAPIDSPIKE offers the following connectivity options:
- RESTful JSON API (only for enterprise package)
- Slack
- Google Analytics
- Webhooks
- PagerDuty
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