VOC Hub Review

Our score: 7.8 User satisfaction: 75%

What is VOC Hub?

VOC Hub is a SandSIV’s SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, incorporate, and gauge customer feedback from multiple channels and derive actionable business insights. This powerful platform allows businesses to fully leverage customer knowledge across the entire organization and turns it into a reliable, accessible, dynamic, and actionable source of pure Customer Intelligence.

VOC Hub effectively eliminates the hurdles that usually comes with customer intelligence, mainly working with broken, dislocated and various sources of customer knowledge and data. VOC Hub provides businesses with a singular solution that is capable of gathering and analyzing internal and external sources of data, including CRMs, ERPs, Enterprise Feedback Managers, Social Networks and Monitoring tools and then unearth actionable, high-value insights that will help you manage and grow your business.

Overview of VOC Hub Benefits

SandSIV VOC Hub enables businesses to employ an entirely new methodology to help manage their operations, improve their performance, and bolster their growth. This methodology is anchored on understanding what customers know and how to extract actionable insights from customer knowledge on which they can base their decisions and actions.

With SandSIV VOC Hub, businesses enjoy a powerful interface that unifies all core SandSIV solutions into a user-friendly environment and integrates all modules. This results into a robust and highly powerful end-to-end platform that can capture, visualize, analyze, and gauge customer intelligence, or the true Voice of the Customer.

VOC Hub is built with an extremely powerful Big Data repository that utilizes a number of technologies, enabling it to process real-time analytics intelligently so you can efficiently and swiftly identify and address issues that are affecting your customers and their relationships with your business.

The software helps you measure customer feedback in real-time and fully understand all the information via a selection of visualizations (slice and dice, graphical, drill-down, etc.). Being able to gauge and interpret customer data, you are then able to devise strategies and changes to raise your operational efficiency, streamline business performance, and greatly impact your revenue and ultimately, your bottom line.

Overview of VOC Hub Features

  • Superior Customer Intelligence
  • Enhance Customer Experience
  • Reduce Customer Churn
  • Customer Intelligence Analytics
  • Customer Intelligence Integrations
  • Measurement and Enhancement

VOC Hub Position In Our Categories

Since companies have special business requirements, it is only rational that they abstain from going for a one-size-fits-all, ideal business application. Needless to say, it would be difficult to find such an app even among widely used software systems. The best step to do can be to tabulate the several essential factors that require scrutiny including critical features, price terms, technical skill ability of staff members, business size, etc. After which, you must conduct your research systematically. Go over some VOC Hub evaluations and scrutinize each of the software solutions in your shortlist more closely. Such comprehensive research guarantee you drop ill-fitting apps and select the one which has all the aspects you require company requires in sustaining growth.

Position of VOC Hub in our main categories:

TOP 500

VOC Hub is one of the top 500 Business Intelligence Software products

TOP 100

VOC Hub is one of the 100 Customer Experience Management Software products

If you are considering VOC Hub it might also be beneficial to analyze other subcategories of Customer Experience Management Software gathered in our database of B2B software reviews.

Each organization has different needs and needs a software that can be personalized for their size, type of employees and customers, and the particular industry they are in. For these reasons, no software can proffer perfect features out-of-the-box. When you try to find a software system, first be sure what you want it for. Read some VOC Hub Customer Experience Management Software reviews and ask yourself do you need basic features or do you need complex tools? Are there any industry-specific tools that you are looking for? Find the answers to these questions to assist your search. There are plenty of elements that you need to reflect on and these include your finances, particular business requirements, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the system that presents all that you require to boost your firm effectiveness and productivity.

How Much Does VOC Hub Cost?

VOC Hub Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

VOC Hub’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 3

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VOC Hub reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with VOC Hub. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based


  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular VOC Hub Alternatives

Top Competitors To VOC Hub By Price

Product name:

Trending Customer Experience Management Software Reviews

Product name:

VOC Hub Comparisons

What are VOC Hub pricing details?

VOC Hub Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

VOC Hub’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for VOC Hub?

No information available.



is waiting for
your first review.


Write your own review of this product


More reviews from 0 actual users:

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.


Sign in with company email

Sign in with company email

Reviewed By Jenny Chang
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?


Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.