CareSmartz360 Review

Mobile Home Care Solutions

With CareSmartz360’s mobile applications, office staff and caregivers of private duty home care agencies can work, communicate, and deliver quality care smoothly and seamlessly. Its intuitive and advanced caregiver app allows caregivers to handle tasks, schedules, clients, service plans, and documents anywhere and anytime.

They can track available, assigned, and upcoming shifts, update their availability, and clock in and out of their shifts. They’ll access all client details in one place and upload important documents and files. You can also implement a mobile app to ease the burdens of agency staff.

The agency app enables them to communicate with caregivers, clients, and clients’ family members via call, text, or email. They can access client and caregiver data, view care plans, schedules, and visits, and perform business activities in real-time too.

End-To-End Management

CareSmartz360 lets users seamlessly manage various aspects of their home care business. Through its EVV or electronic visit verification system, they can instantly track and calculate caregivers’ hours worked. They’ll check time and shift-related details like messages and calls, care plan tasks, expenses, mileage, and billing and payroll status.

The platform gives them the ability to schedule the right caregivers by automatically matching caregivers’ skills with specific client conditions and requirements. They can also share online training courses with caregivers and staff and monitor their progress.

CareSmartz360 simplifies client and payer invoicing and billing as well. Users can easily apply, record, and track payments, deposits, credits, refunds, and adjustments for client invoices. They’ll be able to store and handle payer records as well, including payers’ credit card information, billing rates, and invoicing methods.

Home Care Franchisors

Home care franchisors can improve business operations and relationships using CareSmartz360. They can provide clients and their family members with convenient and quick access to key information about their home care company via a dedicated portal.

Clients and family members can obtain visibility over caregivers’ schedules and tasks, and invoice and payment records. They’ll also utilize the portal to request additional shifts and tasks, give feedback on caregivers’ visits, submit documents, and access company messages and announcements.

CareSmartz360 helps home care franchisors tackle their marketing needs. They can produce websites, online ads, and email campaigns that their franchisees can customize. Moreover, office and field staff and franchisees can communicate and share information and updates through a franchisee intranet.