Cisco Webex is often described as a flexible audio and video conferencing solution designed for businesses of all sizes, and represents a popular web conferencing software that integrates the primary tools that enable users to instantly conduct meetings online which are data, voice, and video. Available in various plans wherein each plan offers a specific capacity of work space and meeting space, Cisco Webex has the capability to hold multiple meetings providing users a real-time experience.
This web conferencing software is also highly recommended for large scale product launches and educational sessions. Its broadcast-quality audio, conference calls, and teleconferencing system allows users to to set up an effective team workspace that enhances group collaboration and brainstorming. Cisco Webex is also described as a stable platform to hold meetings and works with multiple productivity tools.
Show MoreCisco Webex has a feature called Webex Meeting Center that makes it easy for users to schedule, start, and conduct online meetings. To be able to start a meeting, a user should have a host account as the presenter in a hosted meeting. In scheduling a meeting, a user can prepare an invitation using Microsoft Outlook and then the schedule will be loaded into the Cisco Webex system by clicking the “Add Webex Meeting” tab that appears in Outlook.
To invite attendees for a meeting, the only information needed by the host or presenter are their email addresses and attendees can join through their phone, computer, or video system. The software is also enabling users to switch instantly from one device to another while an online meeting is on the fly. Webex Meeting Center facilitates easy access to meetings making attendees as active participants.
Cisco Webex also has its Training Center where maximum collaboration is enhanced. In this feature, the software automatically sets up the screen view depending on the type of file that is being used. For instance, if it’s a PowerPoint Presentation, the screen view will instantly show a slide presentation with all of the needed controls. If it is a video file, a video presentation will automatically load up with video control features.
Attendees can edit shared files when they are provided with an assigned role or privilege allowing them to give annotations in real-time to files. This feature enhances brainstorming for a live discussion on topics.
Another feature of Cisco Webex is its Event Center. Through this feature users can organize and conduct events with a capacity of up to 3,000 attendees.A prominent component of this feature is that invitations can be customize as well as the registration site. Events can also be conducted interactively as the software accommodates screen sharing, Q&A, polling, and chat. This feature allows users to effectively promote their brand and business to a large audience.
Show MoreBecause companies have distinct business-related demands, it is rational that they abstain from purchasing a one-size-fits-all, ”best” system. Nonetheless, it is almost impossible to stumble on such an app even among well-known software solutions. The practical thing to do would be to set down the varied vital aspects which merit research such as important features, price plans, technical skill ability of staff, organizational size, etc. After which, you must double down on the product research thoroughly. Go over these Cisco Webex review articles and check out the other software programs in your shortlist in detail. Such comprehensive product research ensures you steer clear of unsuitable software solutions and select the system which meets all the function your business requires.
Position of Cisco Webex in our main categories:
Cisco Webex is one of the top 50 Collaboration Software products
Cisco Webex is one of the 50 Communications Software products
There are popular and widely used systems in each software category. But are they automatically the best fit for your enterprise’s specific needs? A market-leading software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few Cisco Webex Video Conferencing Software reviews and think about the factors that you want in the software such as the cost, main functionality, available integrations etc. Then, select a few systems that fit your wants. Check out the free trials of these products, read online comments, get information from the vendor, and do your investigation systematically. This profound groundwork is certain to assist you choose the finest software application for your firm’s unique requirements.
Cisco Webex Pricing Plans:
$24/user per month
$39/user per month
$69/user per month
Cisco Webex Pricing Plans:
Free Trial
Cisco Webex Premium 8
$24/user per month
Cisco Webex Premium 25
$39/user per month
Cisco Webex Premium 100
$69/user per month
Cisco Webex offers 3 enterprise pricing packages:
Cisco Webex Premium 8 – $24/user per month or $19/user per month (for annual subscription)
Cisco Webex Premium 25 – $39/user per month or $29/user per month (for annual subscription)
Cisco Webex Premium 100 – $69/user per month or $49/per user per month (for annual subscription)
All plans include:
We are aware that when you make a decision to buy a Video Conferencing Software it’s vital not only to see how experts score it in their reviews, but also to find out whether the actual people and businesses that use these solutions are genuinely content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cisco Webex reviews across a broad array of social media sites. The information is then presented in a simple to understand form indicating how many users had positive and negative experience with Cisco Webex. With that information at your disposal you will be prepared to make an informed purchasing decision that you won’t regret.
Devices Supported
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Cisco Webex supports the following integrations:
Cisco Webex average rating:
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ADD A REVIEWThe most favorable review
PROS: It facilitates seamless and smooth-flowing online meetings! No lags even though there are more than 20 video feeds that are running simultaneously. It also allows users to record sessions, and select whether they want to record the video or just the audio. Amazing app with so user-friendly interface. Everyone can use it, even those that are non-tech savvy!
CONS: The premium subscription might be a little pricey for school districts.
The least favorable review
PROS: WebEx app is good but the administration of it is painful making it unusable.
CONS: but getting support from WebEx is an absolute nightmare - their support process and team are the worst I have ever endured. Their sales team don\'t seem bothered to help and their support service makes everything much more complicated than it needs to be. Most of support personnel really haven\'t got a clue and will send you off with poor advice and time consuming answers - it makes the whole app unusable. I\'ve been a Webex customer for over 5 years and their offshoring of support and web site has destroyed this once great service. The website for account adminsitratrion really is terrible - it looks like a student project from 1995.
More reviews from 24 actual users:
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A fairly accessible communication tool
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PROS: Among the functions of this tool, its ability to understand that communication through videos must be of quality stands out. I like the quality of audio and video that this tool has, functions such as recording, sharing files or even sharing the screen is another of those very helpful features of this tool
CONS: It helps us solve problems with connections with international clients, closing the distance communication gap, providing the same service and quality that as an organization we seek to offer our clients, it is an easy tool to understand and apply within our company.
Helps us get through the pandemic
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PROS: Setting up meetings with this app is a breeze. It also allows users to record sessions which is a game-changer for documentation.
CONS: The visuals aren't that clear when screensharing so sometimes the presentation is hard to read.
Best virtual meeting app!
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PROS: Cisco WebEx is super easy to use and high functional! It makes everything convenient -- from setting up to hosting meetings.
CONS: I love this app! Nothing to hate.
Perfect app for remote meetings
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PROS: This is by far the best program for virtual meetings! It's incomparable. It's accessible through any device.
CONS: This app is perfect.
Best platform to collaborate and communicate
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PROS: Cisco WebEx is very straightforward. It's an amazing app that offers free and/or inexpensive subscription plans. It can accommodate 1000 attendees if you're doing an online conference. It has a lot of amazing features such a screen sharing, high quality video sharing, and a virtual whiteboard which is great for lecture.
CONS: You have to pay for the "call me" feature and the number of presenters are limited to one per license.
Simple, user-friendly!
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PROS: It automatically connects you back to the meeting when you got logged out due to power interruption or internet disconnection.
CONS: The screen sharing options can still be improved by making it easier to use and configure.
Your go-to app for online meetings!
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PROS: Cisco WebEx is a must-have for small businesses, especially for sales people! It works with slow internet because the bandwidth requirement is low. Despite this, it still does a lot -- screen sharing, file sharing, and video conference. It's pretty amazing!
CONS: It sometimes doesn't save login data.
Helpful app especially during this pandemic.
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PROS: Me and my classmates in the university use this for group meetings and online presentations. It's really helpful especially to students who cannot attend class. It allows file sharing, live streaming, and screen sharing. It's really easy to use and installing it is as simple as 1-2-3.
CONS: All my expectations are met.
Straightforward and functional
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PROS: I love that you can continue using it even if you're doing something else in your computer. It doesn't restrict your overall use of your computer. I use this mainly for interviews, and it produces high quality sound and images. It's also easy to configure.
CONS: There are some delays in joining a meeting. Sometimes it would say that you're already in but others can't still communicate with you for a few moments.
WebEx is easy to use software
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PROS: WebEx is intuitive and easy to use platform. It offers great features like whiteboard, camera, screen share and many other. Wonderful tool for performing and attending meetings. The integration with Outlook is amazing and it allows us to add it to meeting invites quickly.
CONS: When logging it can be buggy, especially when we want to enter the call via mobile device. Also, I don’t like the beep sound when someone joins the meeting/call.
For online classes
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PROS: This user-friendly app helps me continue holding online classes despite the lockdown. It has a mobile app which allows my students to attend class even without a laptop.
CONS: I don't like it when it asks me to download and install some updates before I can use it. It sometimes causes my classes to start late.
Upgraded meetings
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PROS: This software is an excellent conference tool! It's really high-performing when it comes to setting up online meetings and video conferences. I love the share screen function. Overall, the app is easy use and accessible wherever you are.
CONS: This a really good app! I do have a few experiences where the video stops midway but I think it has something to do with my connection.
Simple, intuitive and wonderful features
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PROS: I love working with WebEx, I often use it for free even though it has some limitations but it does the job. This tool is easy to integrate it and it is well-design. I like that allows documentation sharing and screen sharing. The prospects and leads are allowed to dial-in with numbers from WebEx. The installation process is easy and fast. I have used it as host and guest and I have to say that I’m really happy with this tool.
CONS: What I don’t like is its price. It is really expensive than other products.
Cisco WebEx is the standard for conference software
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PROS: Some of the things I like about Cisco WebEx are (1) It's free! (2) It's accessible via browser, you don't have to install the program; and (3) it's secured! It's the best app for organizing online meetings.
CONS: The user interface for me can still be improve to be more user-friendly. I also experienced a few glitches in the call feature. I've also been disconnected a few times during meetings, and I had issues with the audio as well.
The faculty loves it!
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PROS: It facilitates seamless and smooth-flowing online meetings! No lags even though there are more than 20 video feeds that are running simultaneously. It also allows users to record sessions, and select whether they want to record the video or just the audio. Amazing app with so user-friendly interface. Everyone can use it, even those that are non-tech savvy!
CONS: The premium subscription might be a little pricey for school districts.
We love working with WebEx
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PROS: WebEx doesn’t require special access and it can be used by everyone. All you have to do is to send a URL and meeting ID. You are allowed to invite your employees no matter their location. I like that teams can work remotely, it is great tool for training our staff and share information without using emails.
CONS: When I used WebEx in my previous company I couldn’t download it on my computer and I had to ask the IT team to solve the issue, when they managed to set up the pc I could use the software.
Perfect for online classes!
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PROS: I use this in my classes and faculty meetings. This app is really easy to use! Organizing meetings and doing online lecture is hassle-free. I can also schedule office and class hours.
CONS: Some external cameras may not be compatible with it, but it can be resolved with just a simple reset!
Nice app but terrible customer service makes it unusable
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PROS: WebEx app is good but the administration of it is painful making it unusable.
CONS: but getting support from WebEx is an absolute nightmare - their support process and team are the worst I have ever endured. Their sales team don\'t seem bothered to help and their support service makes everything much more complicated than it needs to be. Most of support personnel really haven\'t got a clue and will send you off with poor advice and time consuming answers - it makes the whole app unusable. I\'ve been a Webex customer for over 5 years and their offshoring of support and web site has destroyed this once great service. The website for account adminsitratrion really is terrible - it looks like a student project from 1995.
Innovative to hold meetings without moving to a specific place
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PROS: WebEx is revolutionizing the way we work, communicate and hold meetings to know everything without going to a place away from our community, this software has a great capacity to add participants.
CONS: I can not think of something that is wrong, they have done a good job developing WebEx, creating an innovative and futuristic system for companies with workers like us, with clear goals and without loss of time.
Works perfectly
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PROS: I like that it offers simple and intuitive interface, this means that the platform can be used by almost everyone. I like the pop-up explanations of some functions. Also, the instructions for the users are detailed and everyone understands how this system works. We have an information that lot of people within the government agencies and university are using this tool without any concerns.
CONS: I have experienced some sound issues, but I think this is more user’s fault than the software’s. On the other hand, there is always room for improvements, especially when it comes to standard settings.
I’m very satisfied from this software
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PROS: Webex offers powerful tools for screen sharing, whiteboard, Outlook integration, VolP audio, multipoint video and many other tools for the application. It has unique phone ID for each meeting. It is easy to download it and install it. Its customer support team is great and extremely helpful. We can create WebEx meeting by “Right Click” button.
CONS: It takes some time in order to learn how to use it. New users found it difficult to dial in or conferencing in. Also, I’m little concerned about the security I’m not sure whether the software uses encryption algorithms to secure the meetings that are performed within the system.
Wonderful tool for performing meetings and conferences
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PROS: The software is easy to set up and sending invitations is effortless. It requires modern browser and fast plugin install. We perform regular meetings with our team. I like that the video is smooth and we are able to perform multiple tasks, share screens and open development software without any problems. I like the smooth integration with Outlook. Thanks to this software we don’t have to worry about the timezones in order to schedule the meetings.
CONS: We have experienced some voice issues it is not frequent but sometimes we cannot continue the meeting.
We have great experience with WebEx
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PROS: I love its clean UI, I can easily see presenters and take control of the meeting. Also, I like that it provides great support for screen sharing, and I like that it limits the screen to one app. It provides great integration with Outlook. We can easily join the meeting and use the “call me” feature in order to avoid dialing and fiddling with PINs.
CONS: What I don’t like is if we use the Outlook to create meeting then we cannot cancel the meeting through WebEx, I cannot cancel the meeting from my phone. Also, I don’t like its launches from Firefox because it requires allowing “Active Touch General Plugin Container” within the Firefox and I’m not okay with this.
Simple and easy to use software for creating and attending meetings
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PROS: I like that I can use WebEx without installing it. It allows me to share documents and set up meetings effortlessly. I can easily install it and connect it with Outlook. I’m able to set up meetings directly from outlook without setting up meetings in webex. Others can easily join the meetings by following the URL.
CONS: I don’t have dislikes about it. It would be great if there could be less email and name mandatory requirements when joining the meetings.
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A fairly accessible communication tool
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Helps us get through the pandemic
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Best virtual meeting app!
Read full review >Overall impression
Customer Support
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Ease of Use
Perfect app for remote meetings
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Customer Support
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Best platform to collaborate and communicate
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Customer Support
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