ClickSoftware Review
What is ClickSoftware?
ClickSoftware is a popular solution for enterprise-level field service management companies. It works with field service businesses of all sizes and across verticals to help drive incremental and complete transformation in serving customers. ClickSoftware helps users in decision making, improving execution, and maximizing the potential of the workforce with the help of artificial intelligence and mathematical optimization.
The key features included in ClickSoftware are job forecasting and shift management, scheduling and dispatch, performance measurement, and mobile functionality. ClickSoftware optimizes the customer engagement experience for service organizations of all kinds. The vendor also offers consultation, implementation, customer support, and training services.
Show MoreOverview of ClickSoftware Benefits
ClickSoftware leverages 20 years of service experience and artificial intelligence to help in the optimization and automation of decisions as well as the execution of plans across the entire service chain. The system is very scalable and can meet the scheduling demands of organizations of any size. It is highly customizable to the needs and the requirements of all service organizations. With ClickSoftware, a company can plan and adjust the services business changes whenever required.
ClickSoftware’s job forecasting and shift management feature helps businesses to cover the expected demand and also optimize the employee calendar. With the scheduling and dispatching functionality, the right jobs are assigned to capable employees. Mobile functionality helps employees to execute work-related orders in the field. The performance measurement feature helps to identify areas that require improvement, in the field and in the office.
With ClickSoftware’s ClickMobile, real-time updates from the field are available at all times; the device does not have to be within the organization’s domain to be able to communicate with the back-end database, allowing easy updating of work order information. Users can make updates to the work order even when there is no internet or data connection available; therefore, users can make the changes with the assurance that whatever changes they make will be recorded in the database of the organization once internet connection is restored.
Show MoreOverview of ClickSoftware Features
- Contract Management
- Customer Database
- Dispatch Management
- Electronic Signature
- Mobile Access
- Job Management
- Inventory Control
- Routing
- Scheduling
- Work Order Management
- Service History Management
- Technician Management
- Performance Measurement
- Field Service Management
- Demand Forecasting
- Real-time Reporting
ClickSoftware Position In Our Categories
Bearing in mind businesses have particular business-related wants, it is only prudent that they avoid going for a one-size-fits-all, “perfect” business program. Needless to say, it would be futile to try to pinpoint such application even among widely used software products. The best step to undertake would be to spell out the varied important aspects that entail consideration including crucial features, costing, technical skill capability of staff members, company size, etc. Next, you must do your product research exhaustively. Go over some of these ClickSoftware reviews and check out the other software systems in your list more closely. Such detailed product research ensures you steer clear of ill-fitting applications and pay for the system which includes all the benefits your company requires.
Position of ClickSoftware in our main categories:
TOP
200
ClickSoftware is one of the top 200 Project Management Software products
Each enterprise has different needs and needs an application that can be customized for their size, type of staff members and customers, and the particular industry they are in. For these reasons, no platform can proffer perfect features out-of-the-box. When you look for a software app, first be sure what you want it for. Read some ClickSoftware Field Service Management Software - FSM reviews and ask yourself do you desire basic functionality or do you require sophisticated tools? Are there any industry-specific functionalities that you are seeking? Obtain the answers to these questions to help your search. There are lots of aspects that you need to mull over and these include your finances, specific business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that provides all that you need to improve your organization competence and productivity.
How Much Does ClickSoftware Cost?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ClickSoftware pricing details?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.
User Satisfaction
Positive Social Media Mentions
63
Negative Social Media Mentions
1
We know that when you choose to get a Field Service Management Software - FSM it’s vital not only to see how professionals rank it in their reviews, but also to check whether the actual users and companies that use these solutions are genuinely satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ClickSoftware reviews across a wide range of social media sites. The information is then presented in an easy to understand format indicating how many people had positive and negative experience with ClickSoftware. With that information available you should be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ClickSoftware?
ClickSoftware integrates with the following systems and applications:
- SAP
- Salesforce
- NetSuite
- Maximo as a Service
- IFS Field Service Management
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