ClickSoftware Review
What is ClickSoftware?
ClickSoftware is a popular solution for enterprise-level field service management companies. It works with field service businesses of all sizes and across verticals to help drive incremental and complete transformation in serving customers. ClickSoftware helps users in decision making, improving execution, and maximizing the potential of the workforce with the help of artificial intelligence and mathematical optimization.
The key features included in ClickSoftware are job forecasting and shift management, scheduling and dispatch, performance measurement, and mobile functionality. ClickSoftware optimizes the customer engagement experience for service organizations of all kinds. The vendor also offers consultation, implementation, customer support, and training services.
Show MoreOverview of ClickSoftware Benefits
ClickSoftware leverages 20 years of service experience and artificial intelligence to help in the optimization and automation of decisions as well as the execution of plans across the entire service chain. The system is very scalable and can meet the scheduling demands of organizations of any size. It is highly customizable to the needs and the requirements of all service organizations. With ClickSoftware, a company can plan and adjust the services business changes whenever required.
ClickSoftware’s job forecasting and shift management feature helps businesses to cover the expected demand and also optimize the employee calendar. With the scheduling and dispatching functionality, the right jobs are assigned to capable employees. Mobile functionality helps employees to execute work-related orders in the field. The performance measurement feature helps to identify areas that require improvement, in the field and in the office.
With ClickSoftware’s ClickMobile, real-time updates from the field are available at all times; the device does not have to be within the organization’s domain to be able to communicate with the back-end database, allowing easy updating of work order information. Users can make updates to the work order even when there is no internet or data connection available; therefore, users can make the changes with the assurance that whatever changes they make will be recorded in the database of the organization once internet connection is restored.
Show MoreOverview of ClickSoftware Features
- Contract Management
- Customer Database
- Dispatch Management
- Electronic Signature
- Mobile Access
- Job Management
- Inventory Control
- Routing
- Scheduling
- Work Order Management
- Service History Management
- Technician Management
- Performance Measurement
- Field Service Management
- Demand Forecasting
- Real-time Reporting
ClickSoftware Position In Our Categories
Knowing that companies have their own business demands, it is only prudent that they avoid picking an all-in-one, “perfect” software solution. Nonetheless, it would be hard to stumble on such application even among sought-after software systems. The rational thing to undertake is to list the different important functions which necessitate investigation like key features, costing, technical skill levels of staff, organizational size, etc. Then, you should follow through the research through and through. Go over these ClickSoftware reviews and look into the other solutions in your list in detail. Such all-encompassing research ensures you stay away from ill-fitting apps and choose the one that delivers all the aspects your business requires to be successful.
Position of ClickSoftware in our main categories:
TOP
200
ClickSoftware is one of the top 200 Project Management Software products
Since each company has particular business wants, it is advisable for them to abstain from looking for a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such a system even among widely used software applications. The intelligent thing to do would be to catalog the various important factors that need consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some ClickSoftware Field Service Management Software - FSM reviews and investigate each of the other systems in your shortlist in detail. Such in-depth research can make certain you weed out ill-fitting applications and select the system that offers all the elements you need for business success.
How Much Does ClickSoftware Cost?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ClickSoftware pricing details?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.
User Satisfaction
Positive Social Media Mentions
63
Negative Social Media Mentions
1
We are aware that when you choose to buy a Field Service Management Software - FSM it’s important not only to see how professionals evaluate it in their reviews, but also to find out if the real clients and companies that use this software are indeed happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ClickSoftware reviews across a broad range of social media sites. The information is then featured in a simple to understand format showing how many customers had positive and negative experience with ClickSoftware. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ClickSoftware?
ClickSoftware integrates with the following systems and applications:
- SAP
- Salesforce
- NetSuite
- Maximo as a Service
- IFS Field Service Management
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