ClickSoftware Review
What is ClickSoftware?
ClickSoftware is a popular solution for enterprise-level field service management companies. It works with field service businesses of all sizes and across verticals to help drive incremental and complete transformation in serving customers. ClickSoftware helps users in decision making, improving execution, and maximizing the potential of the workforce with the help of artificial intelligence and mathematical optimization.
The key features included in ClickSoftware are job forecasting and shift management, scheduling and dispatch, performance measurement, and mobile functionality. ClickSoftware optimizes the customer engagement experience for service organizations of all kinds. The vendor also offers consultation, implementation, customer support, and training services.
Show MoreOverview of ClickSoftware Benefits
ClickSoftware leverages 20 years of service experience and artificial intelligence to help in the optimization and automation of decisions as well as the execution of plans across the entire service chain. The system is very scalable and can meet the scheduling demands of organizations of any size. It is highly customizable to the needs and the requirements of all service organizations. With ClickSoftware, a company can plan and adjust the services business changes whenever required.
ClickSoftware’s job forecasting and shift management feature helps businesses to cover the expected demand and also optimize the employee calendar. With the scheduling and dispatching functionality, the right jobs are assigned to capable employees. Mobile functionality helps employees to execute work-related orders in the field. The performance measurement feature helps to identify areas that require improvement, in the field and in the office.
With ClickSoftware’s ClickMobile, real-time updates from the field are available at all times; the device does not have to be within the organization’s domain to be able to communicate with the back-end database, allowing easy updating of work order information. Users can make updates to the work order even when there is no internet or data connection available; therefore, users can make the changes with the assurance that whatever changes they make will be recorded in the database of the organization once internet connection is restored.
Show MoreOverview of ClickSoftware Features
- Contract Management
- Customer Database
- Dispatch Management
- Electronic Signature
- Mobile Access
- Job Management
- Inventory Control
- Routing
- Scheduling
- Work Order Management
- Service History Management
- Technician Management
- Performance Measurement
- Field Service Management
- Demand Forecasting
- Real-time Reporting
ClickSoftware Position In Our Categories
Because companies have distinctive business demands, it is only wise they avoid choosing a one-size-fits-all, “perfect” software. Be that as it may, it would be hard to come across such a software solution even among recognizable software solutions. The practicable step to undertake should be to list the different chief functions which require deliberation like major features, price plans, skill capability of staff, company size, etc. Next, you must do the research to a full extent. Go over these ClickSoftware evaluations and scrutinize the other software solutions in your list in detail. Such all-encompassing product investigation ascertains you circumvent ill-fitting apps and select the one which delivers all the tools your business requires.
Position of ClickSoftware in our main categories:
TOP
200
ClickSoftware is one of the top 200 Project Management Software products
There are popular and widely used solutions in each software category. But are they necessarily the best fit for your enterprise’s unique needs? A market-leading software application may have thousands of subscribers, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few ClickSoftware Field Service Management Software - FSM reviews and consider the aspects that you desire in the software such as the fees, main features, available integrations etc. Then, choose a few systems that fit your wants. Try out the free trials of these platforms, read online reviews, get explanations from the seller, and do your research meticulously. This profound research is sure to help you find the most excellent software solution for your firm’s unique wants.
How Much Does ClickSoftware Cost?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are ClickSoftware pricing details?
ClickSoftware Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
ClickSoftware offers quote-based pricing, meaning that each client receives an individual package tailored to the needs of his business. Contact the company for more details.
User Satisfaction
Positive Social Media Mentions
63
Negative Social Media Mentions
1
We are aware that when you decide to buy a Field Service Management Software - FSM it’s vital not only to learn how experts rank it in their reviews, but also to check whether the actual people and businesses that bought these solutions are actually happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ClickSoftware reviews across a vast range of social media sites. The data is then displayed in a simple to digest form showing how many clients had positive and negative experience with ClickSoftware. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ClickSoftware?
ClickSoftware integrates with the following systems and applications:
- SAP
- Salesforce
- NetSuite
- Maximo as a Service
- IFS Field Service Management
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