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ServiceBridge Review

ServiceBridge
Our score: 8.0 User satisfaction: N/A

What is ServiceBridge?

ServiceBridge is an online system for managing franchise field services and features centralized storage and native iOS, Android apps for improved productivity. The field service management software helps multi-location businesses manage their their work order scheduling, invoicing, dispatching, reporting and customer engagement more effectively, regardless of their location and device being used.

The platform works well for a variety of service franchises such as pest control, landscape maintenance, pool cleaning, carpet cleaning and disaster clean up businesses. It provides staff with access to customer information when they are in the field, while they also receive new job alerts and updates in real-time. Field employees can easily fill out forms and reports, capture images and signatures, receive turn-by-turn navigation using the system, which works in both online and offline mode.

Overview of ServiceBridge Benefits

ServiceBridge helps businesses mobilize their teams and makes distributing jobs such as work orders a lot easier. Information required to get the job done can be directly input using mobile devices, including costs, contacts, directions, notes and more. Automatic new job notifications minimize cost, inefficiency and delays associated with making phone calls. The software allows teams to quickly and easily fill out estimates, service agreements and inspection reports before sending them over to customers or office in PDF format. Conversion of paper-based documents into digital format makes analysis easier and ensures that all the information is available to staff members. All the files are accessible from anywhere using any device as the software stores all the files in cloud.

The web-based platform makes it easier to track and schedule jobs and manage customer records. GPS location tracking of workers provides real-time updates on progress of a job and helps optimize processes. The customer portal provides customers with access to job history and allows them to download and approve estimates, photos and other documents before making a payment. Integration with QuickBooks allows easy sync with customers, services, invoices and more.

Moving existing data from one system to another can be a daunting task, but ServiceBridge provides expert services to ensure smooth transition. Once the data is uploaded, the staff can start scheduling jobs and sending customer information directly to field-employees. The job orders include assignment instructions and turn-by-turn directions.

Overview of ServiceBridge Features

  • Android and iOS apps
  • GPS field tracking
  • Real-time Job scheduling and dispatching
  • Customer records
  • Job history tracking
  • Billing and digital invoices
  • Central cloud-based database
  • Field-based quotes
  • Document conversion (Paper to digital)
  • Customer portal
  • Unlimited cloud storage
  • Photo attachment
  • Signature collection
  • Route optimization
  • New work order creation from field
  • PDF conversion
  • Office equipment warranty tracking
  • Service contracts tracking
  • Bar codes
  • Online and Offline working

ServiceBridge Position In Our Categories

Because businesses have specific business-related demands, it is only prudent they abstain from buying a one-size-fits-all, “perfect” business program. Just the same, it is difficult to come across such application even among popular software systems. The practicable step to undertake would be to make a list of the various significant functions which need consideration including critical features, costing, technical skill ability of the employees, organizational size, etc. Next, you should double down on your research exhaustively. Go over some ServiceBridge evaluations and scrutinize each of the software systems in your shortlist more closely. Such comprehensive research guarantee you weed out unfit applications and buy the system that has all the tools you require business requires to realize efficiency.

Position of ServiceBridge in our main categories:

TOP 500

ServiceBridge is one of the top 500 Project Management Software products

ServiceBridge is also listed in the following subcategories:

Since each organization has particular business wants, it is advisable for them to desist from seeking a one-size-fits-all ideal software system. Needless to say, it would be pointless to try to find such an app even among popular software applications. The clever thing to do would be to jot down the various important elements that need consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some ServiceBridge Field Service Management Software - FSM reviews and look into each of the other systems in your shortlist in detail. Such in-depth research can ensure you weed out ill-fitting platforms and select the system that provides all the elements you need for business success.

How Much Does ServiceBridge Cost?

ServiceBridge Pricing Plans:

Free Trial

Flat pricing for less than ten users

$50/user/month

10+ teams

By quote

ServiceBridge offers two enterprise pricing options: a flat plan for teams up to 10 users, and a quote-based plan for larger teams and businesses. Give the details a look, and select the best option for your business:

Flat pricing for less than ten users – $50/user/month

  • Includes all features
  • Initial account setup
  • Unlimited support via email and phone
  • Unlimited cloud storage space
  • Custom reports
  • Android and iOS apps

10+ teams – By quote

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceBridge reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ServiceBridge. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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ServiceBridge Comparisons

What are ServiceBridge pricing details?

ServiceBridge Pricing Plans:

Free Trial

Flat pricing for less than ten users

$50/user/month

10+ teams

By quote

ServiceBridge offers two enterprise pricing options: a flat plan for teams up to 10 users, and a quote-based plan for larger teams and businesses. Give the details a look, and select the best option for your business:

Flat pricing for less than ten users – $50/user/month

  • Includes all features
  • Initial account setup
  • Unlimited support via email and phone
  • Unlimited cloud storage space
  • Custom reports
  • Android and iOS apps

10+ teams – By quote

What integrations are available for ServiceBridge?

At the moment, ServiceBridge offers a streamlined integration with QuickBooks.

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Reviewed By Louie Andre
Page last modified
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