ServiceBridge Review
What is ServiceBridge?
ServiceBridge is an online system for managing franchise field services and features centralized storage and native iOS, Android apps for improved productivity. The field service management software helps multi-location businesses manage their their work order scheduling, invoicing, dispatching, reporting and customer engagement more effectively, regardless of their location and device being used.
The platform works well for a variety of service franchises such as pest control, landscape maintenance, pool cleaning, carpet cleaning and disaster clean up businesses. It provides staff with access to customer information when they are in the field, while they also receive new job alerts and updates in real-time. Field employees can easily fill out forms and reports, capture images and signatures, receive turn-by-turn navigation using the system, which works in both online and offline mode.
Show MoreOverview of ServiceBridge Benefits
ServiceBridge helps businesses mobilize their teams and makes distributing jobs such as work orders a lot easier. Information required to get the job done can be directly input using mobile devices, including costs, contacts, directions, notes and more. Automatic new job notifications minimize cost, inefficiency and delays associated with making phone calls. The software allows teams to quickly and easily fill out estimates, service agreements and inspection reports before sending them over to customers or office in PDF format. Conversion of paper-based documents into digital format makes analysis easier and ensures that all the information is available to staff members. All the files are accessible from anywhere using any device as the software stores all the files in cloud.
The web-based platform makes it easier to track and schedule jobs and manage customer records. GPS location tracking of workers provides real-time updates on progress of a job and helps optimize processes. The customer portal provides customers with access to job history and allows them to download and approve estimates, photos and other documents before making a payment. Integration with QuickBooks allows easy sync with customers, services, invoices and more.
Moving existing data from one system to another can be a daunting task, but ServiceBridge provides expert services to ensure smooth transition. Once the data is uploaded, the staff can start scheduling jobs and sending customer information directly to field-employees. The job orders include assignment instructions and turn-by-turn directions.
Show MoreOverview of ServiceBridge Features
- Android and iOS apps
- GPS field tracking
- Real-time Job scheduling and dispatching
- Customer records
- Job history tracking
- Billing and digital invoices
- Central cloud-based database
- Field-based quotes
- Document conversion (Paper to digital)
- Customer portal
- Unlimited cloud storage
- Photo attachment
- Signature collection
- Route optimization
- New work order creation from field
- PDF conversion
- Office equipment warranty tracking
- Service contracts tracking
- Bar codes
- Online and Offline working
ServiceBridge Position In Our Categories
Bearing in mind businesses have special business wants, it is logical they abstain from seeking an all-in-one, “perfect” system. Having said that, it is futile to try to come across such an app even among widely used software solutions. The right thing to do would be to note down the several major factors that require examination like major features, packages, technical skill ability of staff members, company size, etc. Then, you should do the product research fully. Read some ServiceBridge analyses and look over each of the applications in your shortlist more closely. Such all-encompassing research guarantee you drop unsuitable apps and select the system that delivers all the tools your company requires.
Position of ServiceBridge in our main categories:
TOP
500
ServiceBridge is one of the top 500 Project Management Software products
Every enterprise has different needs and requires an application that can be customized for their size, kind of workers and clients, and the particular industry they are in. For these reasons, no software can provide perfect tools out-of-the-box. When you search a software app, first be sure what you require it for. Read some ServiceBridge Field Service Management Software - FSM reviews and ask yourself do you desire basic features or do you require complex functionality? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these queries to help your search. There are plenty of elements that you need to consider and these include your budget, specific business requirements, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the platform that offers all that you require to enhance your organization effectiveness and productivity.
How Much Does ServiceBridge Cost?
ServiceBridge Pricing Plans:
Free Trial
Flat pricing for less than ten users
$50/user/month
10+ teams
By quote
What are ServiceBridge pricing details?
ServiceBridge Pricing Plans:
Free Trial
Flat pricing for less than ten users
$50/user/month
10+ teams
By quote
ServiceBridge offers two enterprise pricing options: a flat plan for teams up to 10 users, and a quote-based plan for larger teams and businesses. Give the details a look, and select the best option for your business:
Flat pricing for less than ten users – $50/user/month
- Includes all features
- Initial account setup
- Unlimited support via email and phone
- Unlimited cloud storage space
- Custom reports
- Android and iOS apps
10+ teams – By quote
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you make a decision to purchase a Field Service Management Software - FSM it’s vital not only to see how professionals score it in their reviews, but also to discover whether the actual clients and enterprises that use this software are indeed satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceBridge reviews across a wide range of social media sites. The information is then displayed in a simple to understand way indicating how many people had positive and negative experience with ServiceBridge. With that information at your disposal you will be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ServiceBridge?
At the moment, ServiceBridge offers a streamlined integration with QuickBooks.
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