Compete Club Management Review

Intuitive And Easy-To-Learn Front Desk System

Health clubs, gyms, and wellness centers can take advantage of one the efficient and reliable features offered by Compete Club Management. This feature is its intuitive web-based front desk system. Front desk staff will surely love this system, as they will be able to easily learn how to use it, thereby reducing employee training costs.

Supporting a full touchscreen capability, the front desk system can seamlessly work with hardware devices and peripherals that are connected to it such as bar code readers, cash registers, fingerprint scanners, cameras, and POS poles. The system is also equipped with a role-based security feature wherein employees can only access and use the functionalities of the system that are assigned to them based on their roles.

Quick Check-In For Club Members, Guests, And Prospects

Compete Club Management has a front desk check-in feature. With this feature, front desk staff can quickly register and log in the members of the club as they show up for their classes, sessions, or appointments. They can also check in families, children, guests, and prospects. During the check-in process, they will be able alerted on important information such as when the member has not yet paid his or her past due balance. Likewise, they can view all the appointments of the person they are checking in.  

Accept And Manage Bookings

The club management provides a booking functionality which integrates with its check-in feature. This functionality enables club staff to create and manage schedules for classes, sessions, and appointments. What’s great about this is that as they prepare schedules for classes, it eliminates the possibility of double booking of shared resources, wherein materials or equipment are reserved to the same clients at the same time.

When classes or courses are overbooked, users can access a list where they can easily track and handle those standby clients who are waiting for their turn. If a client decided to cancel a scheduled session, class, or appointment, the platform also helps them manage such scenario. In case they need to book multiple members and groups all at once, Compete Club Management permits them to do that.

Increase Profitability With A Point-Of-Sale System

As part of its front desk features, Compete Club Management is built with a point-of-sale system which allows users to sell products, and service and session packages or plans to clients and prospects. They will be able to create different categories of products and utilize product buttons so that transactions are processed faster. The system enables clients to make payments based on any payment option they prefer. When they send their payments via their credit card, users will be able to receive an authorization from the bank that issued the card in real time. If they want to offer discounts or have their clients redeem gift cards, the system makes that possible too.

Flexible Ways To Prepare Agreements

Compete Club Management provides users with the capability to prepare electronic member agreements for the plans or packages that clients are availing or subscribing to. As they create agreements they will be able to include all the associated services and contracts in the agreements such as those related to club membership, personal training, and locker and towel. With Compete Club Management, they can create any type of contract they need. This is because the platform comes with various built-in contract templates. In addition, they have the option to set up any billing cycle and payment method they prefer for each agreement.

Capture Electronic Signatures For Agreements

Signing agreements electronically is made possible using the platform. Interestingly, it ensures that no one can make modifications in the agreement while clients are signing or after the agreement has already been signed.

Robust Back Office Capabilities

With Compete Club Management, tracking key processes in club operations is a breeze. It delivers robust back office features that permit comprehensive and detailed monitoring of club administration, payment collection, and billing. For instance, it enables club owners and operators to have a closer look at how payments are being collected and processed. They can assess if their payment collection is hitting the goal they set. When changes are applied to members’ accounts, the platform updates the changes in real time.

Manage Multiple Clubs In One Single App

Another back office feature available in Compete Club Management is it provides users with the ability to set up, configure, and handle multiple clubs within a single tool. As they manage multiple clubs, they can assign roles that are specific to each club. Because of this, only authorized employees can access certain data. They can also create different groups within a club so that it will be much easier for them to define and assign roles to their employees.

Data Integration

Compete Club Management has data integration features that enable users to access member data from third-party programs and systems that are connected with each other. This is made possible by the platform’s API/web service interface which can be integrated with various third-party applications and tools. Also, member data can be exported to third-party accounting solutions.

Generate Reports To Monitor Club Performance And Profitability

The club management platform can generate various types of reports so that club owners and operators can track and evaluate the performance of their clubs. With such reports, trends that affect how clubs are being used and how clubs generate revenue are identified. In addition, each report provided by the platform has multiple sort and select options, letting users filter and explore important data with flexibility.

Handle Commissions

Compete Club Management comes with commissions management features. As an example, users can set up commission amounts based on different tiers or levels such as the sales amount or the number of sales the employees are generating. If they want to access reports on the commissions made by each salesperson in the club, the platform can also produce that.