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Confirmit REVIEW

Survey Software

4 user reviews
USER SATISFACTION 94%
OUR SCORE 8.8

What is Confirmit?

Confirmit is an online survey technology developed for market research agencies and other research personnel, providing them with the ease and power needed to efficiently gather essential business data. It provides services to a wide range of market research agencies and in-house research teams in need to offer quality end-to-end service to customers, streamlining internal processes for efficiency and cost-savings.  

Confirmit prides itself of being the world’s leading provider of survey and reporting software, delivering the most complete and robust platform available. Its industry leading software and services have helped businesses listen to customers, markets and employees, analyze insights, and take action to drive business growth.

Overview of Confirmit Benefits

Confirmit’s advanced survey design capabilities enable you to create highly sophisticated surveys to support your Voice of the Customer, Voice of the Employee, and Market Research programs. With the ability to author a survey once, then deploy it across multiple channels, including web, CAPI, telephone, mobile, and paper. This wide range of data-collection channels available allows you to be where your respondents are, so that you can maximize response rates and provide a positive survey experience.

Confirmit ensures the most efficient use of your time while maximizing results. You can incorporate a huge range of features to increase response rates, including dozens of innovative question types, multimedia clips, and a powerful array of feedback methods designed to engage your audiences and capture the insights you need. Action Management watches your survey results for you, assigns issues and appropriate actions to the correct department or individual, and allows you to report on the company’s case load and ROI so you can turn an unhappy customer into a happy one and track the costs of doing so.

With Confirmit’s text analytics solutions, you can gain insight into what is being said across different categories of your business.

It also provides categorization and sentiment analysis for free-form text, and automatically determines sentiment by category for each piece of content you need to analyze. In tests, Genius has delivered very high accuracy levels, often exceeding 90% accuracy and outperforming human analysis.

Overview of Confirmit Features

  • Survey Design
  • Panel management
  • Data collection
  • Data integration
  • Social media
  • Text analytics
  • Reporting and analysis
  • Action management
  • Mobile

Confirmit Position In Our Categories

Position of Confirmit in our main categories:

5

Confirmit is one of the top 5 Survey Software products

5

Confirmit is one of the top 5
Survey Software products


If you are considering Confirmit it might also be beneficial to analyze other subcategories of Best Survey Software listed in our database of SaaS software reviews.

There are well-liked and widely used applications in each software category. But are they necessarily the best fit for your organization’s unique needs? A popular software product may have thousands of customers, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few Confirmit reviews and think about the aspects that you desire in the software such as the cost, main features, available integrations etc. Then, select a few solutions that fit your requirements. Check out the free trials of these products, read online comments, get explanations from the vendor, and do your research thoroughly. This in-depth homework is sure to help you choose the most excellent software application for your firm’s unique requirements.

How Much Does Confirmit Cost?

Confirmit Pricing Plans:

Confirmit opens quote-based SMB and enterprise pricing plans, tailored to meet the specific needs of every client. Contact them for more information and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Confirmit reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Confirmit. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

35

NEGATIVE SOCIAL MENTIONS

2

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT

What are Confirmit pricing details?

Confirmit Pricing Plans:

Confirmit opens quote-based SMB and enterprise pricing plans, tailored to meet the specific needs of every client. Contact them for more information and ask for your quote.

What integrations are available for Confirmit?

No information available.

User reviews


User reviews in total: 4

3
1
0
0
0

Average Rating:

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The most favorable review

Milton K.

8 months ago


Pros:
Confirmit is great for Market Research companies and it is great solution because offers powerful customer management tools. It has great platform for fielding, designing and reporting market research and as well customer experience surveys. The platform is simple and at the same time complex just to fit your needs, it provides the ability to expand its functionality. Whether you want to use 10 question surveys or 100 questions surveys with advanced analytics, be sure that this product can do it all.

Cons:
In my opinion, the browser compatibility is not perfect, in other words, the program works great with Internet Explorer with ActiveX extension when using for editing the answer-list. It would be great if they could improve the answer-list and to redesign it, so it can be more user-friendly.

The least favorable review

Stewart S.

8 months ago


Pros:
Confirmit makes data collecting easier and provides back up for any remove files. The functionality is great, the platform is user-friendly and helps us to be more competitive and to program much faster. We are able to create new functionalities or use its new solutions. We use this product four years and I can tell that this is best tool in the market today. This tool, helps us to be more competitive among our competitors, simply because we know how to use the translation tools. Its functionalities helps us to improve all our performances.

Cons:
It happens frequently go down, it really affect our business, I can understand that this can happen to any platform. They could improve this functionality. It takes some time to make connection from Confirmit to the server, especially when it comes to database compiles.

Published 8 months ago
Verified
user
Confirmit makes data collecting easier and provides back up for any remove files. The functionality is great, the platform is user-friendly and helps us to be more...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
Confirmit is great for Market Research companies and it is great solution because offers powerful customer management tools. It has great platform for fielding, designing...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
In my opinion, this product is number one in research software market today. It doesn’t have wonderful interface, to be...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Confirmit provides great and simple development environment. Designing surveys and online reports is easier and customizations is also an easy thing to do. Data can be...



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