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Zurvey.io Review

Zurvey.io
Our score: 8.0 User satisfaction: 98%

What is Zurvey.io?

Zurvey.io is an intelligent professional survey software that lets you extract actionable insights from customer or employee feedback or survey answers instantly and accurately. You can use this tool to identify and understand the pain points of your customers across various touchpoints online or offline or the strengths and weaknesses of your employees. This way, you’ll be able to produce better customer or employee experiences. 

Zurvey.io allows you to collect textual feedback from different sources of data. This can be done by making your own surveys directly on the software, uploading feedback or survey answers you have already collected, or integrating your chat or email service with Zurvey.io. The software then processes and analyzes the textual data in real-time. It automatically recognizes key topics and phrases in the texts and calculates the sentiment value of each text. 

Overview of Zurvey.io Benefits

Textual Feedback Collection

Zurvey.io gives you different ways of gathering all the textual data you need for analyzing customer or employee feedback. One of which is by creating your own surveys directly within the software. Through its survey module, the software enables you to easily generate surveys from question templates and customize their layout according to your brand. You can share these surveys via email or social media immediately without leaving the software.

The professional survey software also permits you to upload existing textual data in Excel spreadsheets which you collected through surveys like NPS surveys, employee satisfaction questionnaires, or any other forms of textual feedback. Lastly, Zurvey.io  can be integrated with your chat or email service. This is useful especially if you want to analyze important details about interactions with customers. 

Automated and Accurate Analysis

Zurvey.io applies text recognition and sentiment analysis so that you can instantly and accurately produce actionable insights into customer or employee feedback. As the software processes textual data, it can recognize key topics mentioned or discussed in the texts. It identifies important phrases included in the texts which can be related to organizations, brands, places, or people. This enables Zurvey.io to precisely understand the true essence of each text. 

After employing text recognition, Zurvey.io automatically calculates the sentiment value of the phrases it has recognized. It gives a score for each phrase, and all the phrase scores are summarized to reveal the overall sentiment value of the entire text. This means you can determine exactly how positive or negative a particular customer or employee’s opinion is. 

Data Visualization

The survey software is built with an interactive dashboard that helps you easily analyze feedback from customers or employees. This dashboard contains graphs and charts that show you how your customers’ opinions and mentions are distributed, which topics are often represented as positive or negative, and how customer or employees’ pain points are related to each other. Also, Zurvey.io provides search and drill-down functionalities that aid you in conducting in-depth feedback analysis.

Overview of Zurvey.io Features

  • Data Collection
  • Survey Building
  • Text Recognition
  • Sentiment Analysis
  • Dashboard
  • Keyword Search

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Zurvey.io Position In Our Categories

Knowing that businesses have their own business requirements, it is logical they avoid deciding on an all-encompassing, “perfect” software system. At any rate, it would be futile to try to find such application even among popular software solutions. The correct step to undertake should be to spell out the several main factors which need research such as major features, price terms, technical skill competence of staff members, organizational size, etc. Thereafter, you should conduct your research fully. Read some of these Zurvey.io analyses and look into each of the software programs in your list in detail. Such well-rounded product research ascertains you steer clear of unsuitable apps and select the one that provides all the aspects your business requires for success.

Position of Zurvey.io in our main categories:

TOP 50

Zurvey.io is one of the top 50 Survey Software products

If you are considering Zurvey.io it could also be beneficial to investigate other subcategories of Survey Software listed in our base of SaaS software reviews.

Each company has different requirements and needs a software that can be personalized for their size, type of workers and buyers, and the specific industry they are in. For these reasons, no system can proffer perfect functionality off-the-shelf. When you try to find a software system, first be sure what you require it for. Read some Zurvey.io Survey Software reviews and ask yourself do you desire basic functionality or do you want sophisticated functionality? Are there any industry-specific features that you are seeking? Get the answers to these queries to aid your search. There are multiple aspects that you need to reflect on and these include your finances, particular business requirements, your organization size, integration requirements etc. Take your time, check out a few free trials, and finally choose the platform that presents all that you want to boost your organization effectiveness and productivity.

How Much Does Zurvey.io Cost?

Zurvey.io Pricing Plans:

Free Trial

Basic

Contact vendor

Essential

Contact vendor

Pro

Contact vendor

Enterprise

Contact vendor

Zurvey.io offers SMB and enterprise pricing plans for you to choose from based on your business needs and budget. Contact the vendor and request for a quote and other product details. Below are the plan inclusions:

Basic – By quote

  • 1,000 text units/survey answers per month
  • Upload own text data
  • Survey creation
  • Text analysis functions
  • Interactive dashboard
  • 3 users

Essential – By quote

  • 5,000 text units/survey answers per month
  • Upload own text data
  • Survey creation
  • Text analysis functions
  • Interactive dashboard
  • 5 users

Pro – By quote

  • 10,000 text units/survey answers per month
  • Upload own text data
  • Survey creation
  • Text analysis functions
  • Interactive dashboard
  • 10 users

Enterprise – By quote

  • 10,000+  text units/survey answers per month
  • Upload own text data
  • Survey creation
  • Text analysis functions
  • Interactive dashboard
  • Unlimited users

User Satisfaction

Positive Social Media Mentions 118
Negative Social Media Mentions 2

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Zurvey.io reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Zurvey.io. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Russian
  • Dutch
  • Polish

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Zurvey.io pricing details?

Zurvey.io Pricing Plans:

Free Trial

Basic

Contact vendor

Essential

Contact vendor

Pro

Contact vendor

Enterprise

Contact vendor

Zurvey.io offers SMB and enterprise pricing plans for you to choose from based on your business needs and budget. Contact the vendor and request for a quote and other product details. Below are the plan inclusions:

Basic – By quote

  • 1,000 text units/survey answers per month
  • Upload own text data
  • Survey creation
  • Text analysis functions
  • Interactive dashboard
  • 3 users

Essential – By quote

  • 5,000 text units/survey answers per month
  • Upload own text data
  • Survey creation
  • Text analysis functions
  • Interactive dashboard
  • 5 users

Pro – By quote

  • 10,000 text units/survey answers per month
  • Upload own text data
  • Survey creation
  • Text analysis functions
  • Interactive dashboard
  • 10 users

Enterprise – By quote

  • 10,000+  text units/survey answers per month
  • Upload own text data
  • Survey creation
  • Text analysis functions
  • Interactive dashboard
  • Unlimited users

What integrations are available for Zurvey.io?

Zurvey.io integrates with chat and email services.

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Reviewed By Jenny Chang
Page last modified
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