Dataforma Review
What is Dataforma?
Dataforma is a leading provider of solutions for service industry businesses that amalgamates redundant systems into a comprehensive suite and integrated platform. It enables your service department, especially your field workers, to say goodbye to paper works. That is because it can track project requests, build a work history, generate and store invoices, collect customer information and communication records, and other related data.
On top of it all, Dataforma assists you in ensuring the on-time delivery of your services with its GPS tracking capability. This means that it can integrate with select GPS devices for you to know where your technicians or field representatives are at all times. With this, you can foster accountability and visibility among your workers and avoid discrepancies in the hours logged.
Show MoreOverview of Dataforma Benefits
All-Inclusive Built-In CRM
Dataforma has an integrated CRM that has every tool you could possibly need to build and nurture lasting relationships with your customers. This robust module allows you to access information about your clients anytime, such as records of conversations and transaction histories. With these within easy reach, you can answer their questions readily and provide them with promotions and services that are relevant to them.
Powerful Scheduling Module
Aside from an in-built CRM, Dataforma is also equipped with a fully functional calendaring system. This allows you to schedule service orders for every team as well as organize human resource events. As this is visible to every team member, you can make certain that everyone is held accountable for the swift and on-time delivery of services.
Dataforma Mobile
The Dataforma mobile app for iPhone and Android is an ideal companion for yourself and your field workers. This keeps users updated on scheduling changes and special customer requests. More than that, this empowers your technicians or field representatives to follow best practices and log inspection reports with photos or videos directly from the job site. These reports are then relayed to the customer to complete the documentation flow and to ensure that they are fully satisfied with the job.
Bird’s Eye View
Dataforma proffers a bird’s eye view on all activities in your organization through its customizable dashboard. From this panel, you can make quick decisions regarding job requests and business opportunities. Thus, you can always keep an eye on chances for growth.
Show MoreOverview of Dataforma Features
- Service Work Management Module
- GPS Tracking
- Service/Work Order Calendar
- Individual Calendar Management
- Building Work History
- Invoicing
- Document Management
- Lead Management
- Bid Tracking
- Proposals & Reports
- Project Contract Management
- Warranty Management
- Configurable Dashboard
- Mass Emails
Dataforma Position In Our Categories
Because businesses have special business-related wants, it is only prudent that they steer clear of seeking a one-size-fits-all, “perfect” software system. Regardless, it would be futile to stumble on such an app even among widely used software solutions. The reasonable thing to do can be to take note of the different main factors which merit examination such as important features, price terms, technical skill aptitude of staff members, business size, etc. After which, you must double down on the research through and through. Go over some Dataforma analyses and check out each of the software solutions in your shortlist more closely. Such detailed research can make sure you circumvent mismatched applications and buy the system that meets all the benefits your business requires.
Position of Dataforma in our main categories:
Since each organization has particular business requirements, it is sensible for them to refrain from looking for a one-size-fits-all faultless software solution. Needless to say, it would be pointless to try to find such a platform even among popular software solutions. The intelligent thing to do would be to jot down the various important aspects that need consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Dataforma Field Service Management Software - FSM reviews and check out each of the other apps in your shortlist in detail. Such exhaustive research can ensure you discard ill-fitting applications and choose the solution that offers all the features you require for business success.
How Much Does Dataforma Cost?
Dataforma Pricing Plans:
Free Trial
Dataforma
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What are Dataforma pricing details?
Dataforma Pricing Plans:
Free Trial
Dataforma
Contact vendor
Dataforma is a comprehensive suite of tools that your service department go paperless completely. If you are interested in this all-inclusive product, you can request for custom enterprise pricing by phone or email.
User Satisfaction
Positive Social Media Mentions
2
Negative Social Media Mentions
0
We know that when you make a decision to purchase a Field Service Management Software - FSM it’s important not only to see how professionals evaluate it in their reviews, but also to check whether the actual users and companies that use these solutions are indeed happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Dataforma reviews across a broad range of social media sites. The data is then displayed in a simple to understand way indicating how many customers had positive and negative experience with Dataforma. With that information at your disposal you should be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Dataforma?
No information available.
Dataforma User Reviews
Dataforma average rating:
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
4/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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Quite challenging to learn, but very useful. So no regrets at all.
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 20.03.2021
Company Size: 11-50 Employees
Industry: Construction
PROS: The performance of Dataforma exceeded my expectations for more than a hundred percent. Also, the integration with other platforms has been smooth and easy.
CONS: I’m not recommending the mobile version since I find the features not fully functional yet. Also, I’m trying to use Quickbooks to access our records, but it would not open all the time. I keep getting error messages, so I decided to transition back to my laptop.
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Dataforma user reviews
Quite challenging to learn, but very useful. So no regrets at all.
Read full review >
4/5
Overall impression
4/5
Customer Support
3/5
Value for Money
3/5
Ease of Use
Published on: 20.03.2021
Company Size: 11-50 Employees
Industry: Construction
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