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DocMeIn Review

DocMeIn
Our score: 7.6 User satisfaction: 100%

What is DocMeIn?

DocMeIn is a cloud-based patient appointment scheduling software designed for healthcare service providers, practitioners, and medical facilities. Described as easy to use, DocMeIn helps individual practitioners and healthcare facilities manage their schedule availability with flexibility, book appointments with their patients quickly, and remind patients of their upcoming appointments and next check-ups automatically.

Furthermore, DocMeIn is using an online calendar that organizes appointments and services through color codes. These color codes show the status of each patient appointment or service. The software also enables patients to schedule appointments online, which the healthcare provider can accept or decline depending on his or her availability. To reduce the instances of no-shows, DocMeIn allows providers to send automatic reminders by email, text and voice messages to their patients. Last but not the least, patient information from other systems can be imported into the software.

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Overview of DocMeIn Benefits

DocMeIn enables healthcare providers to manage their available business hours for their appointments with flexibility. Thus, they are provided with an option wherein they will be able to set up breaks within the time range of their business hours. They will be able to do this for each day of their available schedules.

Another option is that they can add alternative break times if they want to. So, in case they won’t be able to follow their scheduled breaks for a specific day, they will be able to easily override them. In addition, providers can override their schedules at once if they fall on holidays or vacations.

Additionally, DocMeIn offers an online calendar where practitioners and providers will be able to obtain a single view of all their patient appointments. The schedules of appointments that can be viewed on the calendar are those created by the practitioner and those requested by the patients. In addition, the calendar will also show the statuses of the appointments, indicating if the practitioner or the patient has already confirmed them or not yet. Through the aid of color codes, users will be able to determine the status of each appointment.

Furthermore, users will be able to configure the software to set up when their patients can send appointment requests and which types of services their patients can request appointments for. When a patient requests for an appointment, the tentative schedule of the appointment will be automatically viewed by the practitioner on the calendar. As the practitioner views the appointment, he or she will be able to either accept or decline it based on his or her availability.

The automatic reminder functionality allows users to send appointment reminders to their patients through email, text, or phone (voice message). These reminders are sent based on the conditions and rules set up by the practitioners that trigger them.

When such rules are met and such conditions occur, the reminders are automatically sent out to patients. In setting up automatic reminders, a practitioner can use message templates for the recurring messages that will be delivered to patients to confirm their appointments. Additionally, when patients cancel their appointments, users will also be able to reschedule them easily.

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Overview of DocMeIn Features

  • Flexible Business Hours
  • Alternative Breaks
  • Override Schedules
  • One-Time Override for Holidays and Vacations
  • Color-Coded Calendar
  • Drag and Drop Appointments
  • Recurring Appointments
  • Appointment Reminders
  • Text, Email, and Voice Messages
  • Appoint Reminder Triggers
  • Message Templates
  • Advanced Messaging
  • Patient Self-Service
  • Unlimited Services
  • Data Import and Export
  • Software Integration
  • Calendar Integration
  • HIPAA-Ready Software

DocMeIn Position In Our Categories

Since businesses have their own business-related demands, it is logical that they avoid choosing a one-size-fits-all, “perfect” solution. Still, it is almost impossible to pinpoint such application even among branded software solutions. The logical step to do would be to shortlist the varied key aspects which entail deliberation such as key features, packages, skill levels of staff, business size, etc. The second step is, you must conduct your research comprehensively. Read some DocMeIn evaluations and check out each of the applications in your list more closely. Such detailed research guarantee you stay away from mismatched applications and subscribe to the system that meets all the tools your business requires to realize efficiency.

Position of DocMeIn in our main categories:

TOP 200

DocMeIn is one of the top 200 Appointment Scheduling Software products

TOP 100

DocMeIn is one of the 100 Medical Practice Management Software products

If you are considering DocMeIn it might also be sensible to analyze other subcategories of Appointment Scheduling Software gathered in our database of B2B software reviews.

It's essential to note that almost no app in the Appointment Scheduling Software category will be a perfect solution that can fulfill all the needs of all business types, sizes and industries. It may be a good idea to read a few DocMeIn Appointment Scheduling Software reviews first as some software can excel only in a really narrow set of applications or be prepared with a very specific industry in mind. Others might work with an intention of being easy and intuitive and consequently lack complex functions desired by more experienced users. You can also find services that support a wide group of customers and offer a complex feature set, however this frequently comes at a higher cost of such a solution. Be certain that you're aware of your requirements so that you get a software that offers specifically the features you look for.

How Much Does DocMeIn Cost?

DocMeIn Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are DocMeIn pricing details?

DocMeIn Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DocMeIn’s SMB and enterprise pricing is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you choose to buy a Appointment Scheduling Software it’s vital not only to see how professionals evaluate it in their reviews, but also to check whether the actual clients and businesses that bought it are actually happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and DocMeIn reviews across a broad array of social media sites. The information is then presented in an easy to digest format indicating how many clients had positive and negative experience with DocMeIn. With that information at your disposal you will be equipped to make an informed buying choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for DocMeIn?

DocMeIn supports integration with email software such as Gmail and Outlook, e-calendars like Google Calendar and iCalendar, and spreadsheet programs which include Google Drive and Microsoft Excel. In addition, it can also be integrated with EMR, EHR, and PMR systems.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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