eKomi is a string of innovative, easy-to-implement SaaS solutions for e eCommerce businesses and brands of all sizes, created to collect customer comments and product reviews. After these comments and reviews are gathered, eKomi’s Feedback Management team goes through the details, reviews all materials, publishes these reviews on personalized Certificate pages, and syndicates them to all major search engines.
Customers are becoming more reliant on product reviews from reliable sources, primarily from actual product users, to base their purchasing decisions. With eKomi, businesses are able to get all reviews pertaining their products and services, and to ensure that positive commentaries become more visible in the online world for customers and potential clients to see and read. The platform also provides a channel for communication and resolution for clients and unsatisfied reviewers, as well as moderation assistance that helps resolve a conflict.
Show MoreAuthentic and verifiable customer feedback and product reviews from actual product users are becoming a strong factor for people who are considering purchasing a product or paying for a service. eKomi helps companies gather reviews from their customers and publish them online or have their materials syndicated to leading online publications and search engines.
With eKomi, consumers have a platform that allows for direct communication of their experiences to their fellow consumers. Basically, all their comments are based on transactions, which means each and every word is trustworthy and authentic. On top of that, eKomi is manned by one of the most elite rosters of Customer Feedback Management professionals who personally read and filter every single review 24 hours a day, seven days a week.
eKomi partners with Google and this partnership helps businesses achieve more than just visibility in the Google space. Product reviews are getting seen by users with the highest probability to convert, thanks mainly to seamless integration with Google AdWords and Google Shopping. When your business gets Google’s seller rating extension, you can be sure that your business has the edge it needs to be relevant in the increasingly competitive online marketplace.
eKomi constantly works on improving their social commerce solutions, making them more versatile, robust, and customizable to suit their clients’ varying business needs and requirements.
Show MoreSince businesses have distinct business demands, it is logical they avoid getting a one-size-fits-all, “perfect” software product. Just the same, it would be hard to try to find such application even among recognizable software systems. The reasonable thing to do is to spell out the numerous vital factors that entail scrutiny like essential features, price terms, skill aptitude of staff, organizational size, etc. The second step is, you should perform the research systematically. Browse through some eKomi evaluations and check out the other software solutions in your list more closely. Such well-rounded research ascertains you stay away from ill-fitting applications and choose the system which has all the features your company requires.
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eKomi is one of the top 200 CRM Software products
Each business is different, and might require a specific Reviews Management Software solution that will be adjusted to their company size, type of clients and employees and even individual industry they deal with. It's not wise to count on locating an ideal software that is going to be suitable for each business no matter what their history is. It may be a good idea to read a few eKomi Reviews Management Software reviews first and even then you should pay attention to what the solution is intended to do for your company and your employees. Do you need a simple and straightforward app with just basic features? Will you actually use the complex functionalities required by experts and big enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable app that will match your budget.
eKomi Pricing Plans:
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eKomi Pricing Plans:
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eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.
Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.
We realize that when you make a decision to purchase a Reviews Management Software it’s vital not only to find out how professionals score it in their reviews, but also to find out whether the actual people and companies that use this software are actually happy with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and eKomi reviews across a broad range of social media sites. The information is then presented in a simple to digest format showing how many customers had positive and negative experience with eKomi. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.
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eKomi integrates with the following business systems and applications:
eKomi average rating:
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Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Works perfectly with Google, and allows to get stars in search results. Allows to manage several websites on a single contract
CONS: The backend could be fancier! But the service works essentially well.
The least favorable review
PROS: - Easy set up (for merchant reviews) - Simple dashboard - Easy installation of widget - Reasonably priced - Good for merchant reviews - Can manually send orders for reviews - a leading company in the vertical - Global - Good for SEO - works across devices - Good clientele - works with Volusion and several other platforms except for Bigcommerce - Good for retail, travel, education and more
CONS: - Doesn't work with Bigcommerce for products reviews - Only good for merchant reviews - Falsifying during the sales process (about contract signing) - Renew contract without notice for another year - Rigid business practices - Not customer centric at all - Doesn't make up for their errors - Never apologized, accepted or made up for their errors
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Great customer review service
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PROS: Works perfectly with Google, and allows to get stars in search results. Allows to manage several websites on a single contract
CONS: The backend could be fancier! But the service works essentially well.
Economical, simple. But One Advice. Just Stay Away from e-Komi!
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: - Easy set up (for merchant reviews) - Simple dashboard - Easy installation of widget - Reasonably priced - Good for merchant reviews - Can manually send orders for reviews - a leading company in the vertical - Global - Good for SEO - works across devices - Good clientele - works with Volusion and several other platforms except for Bigcommerce - Good for retail, travel, education and more
CONS: - Doesn't work with Bigcommerce for products reviews - Only good for merchant reviews - Falsifying during the sales process (about contract signing) - Renew contract without notice for another year - Rigid business practices - Not customer centric at all - Doesn't make up for their errors - Never apologized, accepted or made up for their errors
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Great customer review service
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Economical, simple. But One Advice. Just Stay Away from e-Komi!
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
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