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TrustSpot Review

TrustSpot
Our score: 8.2 User satisfaction: 100%

What is TrustSpot?

TrustSpot is a platform for eCommerce businesses, online retailers, and digital merchants designed to help them gather and distributes reviews from their actual customers to promote brand awareness, create consumer trust, and enhance revenue and business growth. The software automatically sends your customers with a review request form once a transaction is completed and branded as fulfilled.

By fully utilizing customer reviews and publishing them in online channels where potential customers can see and read them, TrusSpot helps your business improve its site traffic, enhance your conversation rates, and see your revenue go past the roof. People, especially online buyers, tend to read product reviews from real consumers to base their purchasing decisions on. TrustSpot simply gives you that edge.

Overview of TrustSpot Benefits

Feedback from your customers is very valuable and can ignite a huge run for your business if you harness them effectively. With TrustSpot, you are able to collect feedback and reviews from customers and let their words do the talking about your brand, products, and services. Used effectively, customer feedback can help increase your brand recognition.

TrustSpot has helped many online businesses and eCommerce sites extend their reach and grow their client base. The software allows users to embed as verified reviews page directly into their websites that visitors can go to know more about the brand, the people who have purchased from or used their services, and what people are saying about their business.

To encourage large volumes of visitors to convert, TrustSpot lets you promote your best customer reviews with beautifully designed Trust Seals, Badges, Widgets, Tabs, and more. These on-site elements empower visitors to make the purchase as they feel very comfortable when presented with positive, meaningful reviews.

Need to publicize your reviews? You can do so by sharing your ratings data via search engines. TrustSpot lets you display your business ratings on Google, Bing, and Yahoo as gold stars that appear under your business’ website link.

On top of getting feedback from your customers and displaying them on your page and search engines, TrustSpot comes with an integrated analytics functionality that captures insights into how customers engage your emails. This provides you with a clear picture of your customers, identify who are your brand ambassadors, and create viable marketing strategies that will drive your business to success.

Overview of TrustSpot Features

TrustSpot Position In Our Categories

Knowing that businesses have special business wants, it is wise they avoid paying for an all-encompassing, ”best” software product. Having said that, it would be almost impossible to come across such an app even among popular software solutions.
The better thing to undertake is to jot down the numerous significant aspects which necessitate analysis like essential features, costing, technical skill capability of the employees, organizational size, etc. Then, you should follow through the research comprehensively. Browse through some TrustSpot evaluations and scrutinize each of the software solutions in your shortlist more closely. Such detailed research ensure you circumvent ill-fitting applications and subscribe to the one which delivers all the features your company requires to achieve growth.

Position of TrustSpot in our main categories:

TOP 200

TrustSpot is one of the top 200 CRM Software products

TrustSpot is also listed in the following subcategories:

Enterprises have diverse needs and requirements and no software solution can be just right in such a situation. It is futile to try to find an ideal off-the-shelf software app that fulfills all your business wants. The intelligent thing to do would be to adapt the application for your unique requirements, staff member skill levels, finances, and other elements. For these reasons, do not rush and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your groundwork, check out each short-listed application in detail, read a few TrustSpot Feedback & Reviews Management Software reviews, call the seller for clarifications, and finally settle for the product that offers what you require.

How Much Does TrustSpot Cost?

TrustSpot Pricing Plans:

Free Trial

Startup

$29/month

Growth

$79/month

Premium

$149/month

Ultimate

$399/month

TrustSpot offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Startup – $29/month

  • 300 Review Requests
  • +100 Free Kickstart Credits
  • Coupon Marketing
  • Smart Review Reminders
  • On-Site Trust Badges

Growth – $79/month

  • 1,000 Review Requests
  • +300 Free Kickstart Credits
  • Review Request Customization
  • Product Reviews
  • On-Site Trust Widgets
  • On-Site Trust Carousel

Premium – $149/month

  • 3,000 Review Requests
  • +1,000 Free Kickstart Credits
  • Respond To Reviews
  • Facebook Page Review Tab
  • Visual Marketing
  • Featured Product Upsells
  • On-Site Trust Tab

Ultimate – $399/month

  • 6,000 Review Requests
  • +6,000 Free Kickstart Credits
  • Custom Widget API
  • Product Q&A
  • Dedicated Success Manager
  • Priority Support
  • Design Consulting
  • Full Service Onboarding

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TrustSpot reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TrustSpot. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular TrustSpot Alternatives

Top Competitors To TrustSpot By Price

Trending Feedback & Reviews Management Software Reviews

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TrustSpot Comparisons

TrustSpot user reviews

Great company to work with as an agency

Read full review >
Mike Germain
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.06.2018 Company Size: 1-10 Employees Industry: Information Services

What are TrustSpot pricing details?

TrustSpot Pricing Plans:

Free Trial

Startup

$29/month

Growth

$79/month

Premium

$149/month

Ultimate

$399/month

TrustSpot offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Startup – $29/month

  • 300 Review Requests
  • +100 Free Kickstart Credits
  • Coupon Marketing
  • Smart Review Reminders
  • On-Site Trust Badges

Growth – $79/month

  • 1,000 Review Requests
  • +300 Free Kickstart Credits
  • Review Request Customization
  • Product Reviews
  • On-Site Trust Widgets
  • On-Site Trust Carousel

Premium – $149/month

  • 3,000 Review Requests
  • +1,000 Free Kickstart Credits
  • Respond To Reviews
  • Facebook Page Review Tab
  • Visual Marketing
  • Featured Product Upsells
  • On-Site Trust Tab

Ultimate – $399/month

  • 6,000 Review Requests
  • +6,000 Free Kickstart Credits
  • Custom Widget API
  • Product Q&A
  • Dedicated Success Manager
  • Priority Support
  • Design Consulting
  • Full Service Onboarding

What integrations are available for TrustSpot?

TrustSpot integrates with the following business systems and applications:

  • Shopify
  • Bigcommerce
  • Magento
  • WooCommerce
  • PrestaShop
  • OpenCart

TrustSpot average rating:

Average score
5/5 (1 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Mike Germain

PROS: These guys manage to offer an incredibly robust user content platform while being a fraction of the cost of similar services like Yotpo. For e-commerce use cases: their product review platform is super modern and flexible. The photo collection, instagram curation, and Q&A systems are great. I used to refer clients to Yotpo but since I found TrustSpot I'll never go back considering the price and support. Their onboarding and support team is one of the best I've ever worked with and they offer agency support for companies like mine.

CONS: As an agency, I always look to make things easier to manage for myself. I wish the system had an agency portal where I could manage multiple clients from 1 dashboard.

Reviewed 1 year ago

Read full review >

The least favorable review

Mike Germain

PROS: These guys manage to offer an incredibly robust user content platform while being a fraction of the cost of similar services like Yotpo. For e-commerce use cases: their product review platform is super modern and flexible. The photo collection, instagram curation, and Q&A systems are great. I used to refer clients to Yotpo but since I found TrustSpot I'll never go back considering the price and support. Their onboarding and support team is one of the best I've ever worked with and they offer agency support for companies like mine.

CONS: As an agency, I always look to make things easier to manage for myself. I wish the system had an agency portal where I could manage multiple clients from 1 dashboard.

Reviewed 1 year ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great company to work with as an agency

Read full review >
Mike Germain
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.06.2018 Company Size: 1-10 Employees Industry: Information Services

PROS: These guys manage to offer an incredibly robust user content platform while being a fraction of the cost of similar services like Yotpo. For e-commerce use cases: their product review platform is super modern and flexible. The photo collection, instagram curation, and Q&A systems are great. I used to refer clients to Yotpo but since I found TrustSpot I'll never go back considering the price and support. Their onboarding and support team is one of the best I've ever worked with and they offer agency support for companies like mine.

CONS: As an agency, I always look to make things easier to manage for myself. I wish the system had an agency portal where I could manage multiple clients from 1 dashboard.

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Reviewed By Louie Andre
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