MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Trustpilot Review

Trustpilot
Our score: 8.7 User satisfaction: 94%

What is Trustpilot?

Trustpilot is a system which functions as a review community that connects businesses with their consumers and aims in building trust and transparency between the two sides. With Trustpilot, businesses are able to build a strong brand reputation as they are enabled to gather feedback from their customers, know their customers better, and showcase their brand, products, and services.

Leveraging authentic reviews from real customers, Trustpilot helps promote consumer trust and confidence, resulting in large volumes of incoming traffic and better conversion rates.

The system also offers traffic boost via paid and organic search. Trustpilot also enables both businesses and customers to interact. This functionality allows businesses to respond to both positive and negative reviews, reconnect and rescue dissatisfied customers, and enhance retention rate.

Overview of Trustpilot Benefits

Trustpilot gives you the platform to fully harness your customer feedback and comments, turning them into your most powerful marketing tool. People are now looking at product reviews from actual consumers as a gauge to whether make the purchase or not. Customer reviews provide consumers the human, emotional side of customer experience prior to making a purchasing decision. Product reviews from customers are effective and can easily influence one’s buying decision.

With Trustpilot, businesses are able to collect authentic consumer feedback and reviews, make them accessible to other customers to help them make informed purchasing decisions. Transparent reviews help strengthen relationships between sellers and customers, resulting in strong consumer trust. Armed with reliable product information and experience, people have more confidence to make that purchase, leading to better business revenue and growth.

Not all customers have positive experiences to share. With Trustpilot, you are able to identify customers who provided negative reviews and make the necessary actions to engage them and bring them back to the fold with assurances and incentives. You can also use these negative feedback to discover areas where your brands can improve and grow your client base.

More than 120,000 companies from 65 companies have experienced significant business growth since getting reviewed by Trustpilot, including WordPress and Dior. Your business could be next.

Overview of Trustpilot Features

  • Rate and review over 120,000 companies in over 20 categories
  • Receive and publish customer reviews
  • Design and send out review request forms to your best customers
  • Discover, filter, and respond to reviews received from customers
  • Integrate reviews with third-party apps

Trustpilot Position In Our Categories

Because businesses have unique business-related needs, it is sensible that they abstain from seeking a one-size-fits-all, ideal software. Be that as it may, it is troublesome to try to chance on such a software system even among sought-after software products.
The sensible thing to undertake should be to spell out the different major aspects that merit investigation including critical features, plans, technical skill ability of staff, company size, etc. The second step is, you should perform the product research comprehensively. Read some Trustpilot evaluations and scrutinize each of the software products in your list in detail. Such well-rounded research ensure you weed out unsuitable applications and select the one which includes all the function your company requires in sustaining growth.

Position of Trustpilot in our main categories:

TOP 100

Trustpilot is one of the top 100 CRM Software products

Trustpilot is also listed in the following subcategories:

Companies have diverse needs and requirements and no software solution can be ideal in such a situation. It is futile to try to find a perfect off-the-shelf software product that fulfills all your business needs. The wise thing to do would be to modify the solution for your special wants, worker skill levels, budget, and other factors. For these reasons, do not rush and invest in well-publicized popular applications. Though these may be widely used, they may not be the best fit for your particular wants. Do your homework, check out each short-listed application in detail, read a few Trustpilot Feedback & Reviews Management Software reviews, call the vendor for explanations, and finally choose the app that offers what you require.

How Much Does Trustpilot Cost?

Trustpilot Pricing Plans:

Free Trial

Free

Free

Lite

From $299/month

Pro

From $549/month

Enterprise

Contact vendor

Trustpilot offers four enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your business:

Free – $0/month

  • Basic starter package

Lite – from $299/month (annual billing)

  • Collect and display reviews on-site
  • Improve advertising RO

Pro – from $549/month (annual billing) 

  • All Lite features
  • Improve website conversion rates
  • Make data-driven business decisions
  • Increase social media presence

Enterprise – Contact for Enterprise Pricing

  • All Pro features
  • Complete customization
  • Comprehensive account management
  • Integrate with in-house business tools

User Satisfaction

Positive Social Media Mentions 89
Negative Social Media Mentions 6

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Trustpilot reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Trustpilot. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Trustpilot Alternatives

Top Competitors To Trustpilot By Price

Trending Feedback & Reviews Management Software Reviews

Product name:
Score:
Satisfaction:
8.6
100%

Trustpilot Comparisons

What are Trustpilot pricing details?

Trustpilot Pricing Plans:

Free Trial

Free

Free

Lite

From $299/month

Pro

From $549/month

Enterprise

Contact vendor

Trustpilot offers four enterprise pricing plans for users to consider. Give the details a look, and select the best plan for your business:

Free – $0/month

  • Basic starter package

Lite – from $299/month (annual billing)

  • Collect and display reviews on-site
  • Improve advertising RO

Pro – from $549/month (annual billing) 

  • All Lite features
  • Improve website conversion rates
  • Make data-driven business decisions
  • Increase social media presence

Enterprise – Contact for Enterprise Pricing

  • All Pro features
  • Complete customization
  • Comprehensive account management
  • Integrate with in-house business tools

What integrations are available for Trustpilot?

No information available.

Note

Trustpilot
is waiting for
your first review.

Arrow

Write your own review of this product

ADD A REVIEW
Reviewed By Nestor Gilbert
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.