Preact Review

Our score: 8.0 User satisfaction: 94%

What is Preact?

Preact is a system that learns how your clients actually behave to make your entire staff better at selling, supporting, as well as renewing accounts.

It is a cloud-based, customer success platform that helps subscription companies maximize customer lifetime value by minimizing churn and increasing upgrades. The tool generates health and activity metrics for users and accounts by looking at detailed and comprehensive individual session-level usage as well as other signals. It taps behavioral science, big data analytics, and machine learning to help you identify clients who are most likely to churn or upgrade. The system allows your team to manage their daily workflow in an efficient and effective manner.

Overview of Preact Benefits

Preact is one of the leading automatic customer success platforms available in the market that helps software companies maximize their profits by reducing churn and increasing upsells.

Preact’s data science makes it quick for companies to decode customer behavior, helping you to reduce churn and increase revenue with precision.

At a glance, the tool provides the overall picture of customer health. Your staff can take the ideal action with the right customer at the right moment to avoid customer churn. With this tool, you take the guesswork out of your company’s customer engagement.

Powered by machine and big data learning, Preact automatically crunches customer behavior data to enable smarter, timely, data-driven customer success.

Preact gives your business the best proactive customer retention strategy by giving you actionable insights. Preact workflows bring your company predictions to life.

It works seamlessly with the applications and cloud-based services you are using such as Salesforce,, Marketo, Zendesk, among others to collect, analyze, as well as take action on customer data.

Overview of Preact Features

  • Churn signal discovery
  • Customer activity scores
  • Automated alerts
  • Marketing campaigns
  • Proactive churn prevention
  • Team and portfolio analysis
  • Event-based triggered actions
  • Individual user predictions
  • Visual charts
  • Machine learning algorithms
  • Customer health scores
  • Drill down into metrics
  • Task creation
  • Live activity stream
  • Product usage analysis
  • Metric alerts
  • Customer success workflows
  • Net promoter score
  • Integrations with Salesforce, Zendesk, and more
  • Predict customer health
  • Powerful data science
  • Product usage analysis
  • Fast deployment

Preact Position In Our Categories

Since companies have distinct business-related requirements, it is logical they steer clear of adopting an all-in-one, ideal software. Needless to say, it would be almost impossible to try to come across such application even among recognizable software products.
The correct step to undertake would be to jot down the numerous main factors which require careful thought including major features, pricing, skill capability of staff, organizational size, etc. After which, you should follow through the product research through and through. Read some Preact review articles and scrutinize the other software solutions in your shortlist more closely. Such well-rounded product investigation can make sure you take out unsuitable apps and subscribe to the one which includes all the function you require company requires.

Position of Preact in our main categories:

TOP 500

Preact is one of the top 500 Business Intelligence Software products

TOP 500

Preact is one of the 500 CRM Software products

Preact is also listed in the following subcategories:

Since each organization has unique business wants, it is sensible for them to desist from looking for a one-size-fits-all faultless software application. Needless to say, it would be pointless to try to find such a platform even among market-leading software platforms. The smart thing to do would be to jot down the various essential elements that require consideration such as required features, finances, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Preact CRM Software reviews and investigate each of the other solutions in your shortlist in detail. Such comprehensive research can make certain you reject ill-fitting systems and choose the solution that offers all the aspects you require for business success.

How Much Does Preact Cost?

Preact Pricing Plans:

Free Trial

Pricing available by quote only. Contact the company directly for pricing details.

User Satisfaction

Positive Social Media Mentions 64
Negative Social Media Mentions 4

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Preact reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Preact. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Preact Alternatives

Top Competitors To Preact By Price

Product name:

Trending CRM Software Reviews

Product name:

Preact Comparisons

What are Preact pricing details?

Preact Pricing Plans:

Free Trial

Pricing available by quote only. Contact the company directly for pricing details.

What integrations are available for Preact?

Preact integrates with the following business systems and applications:

  • Zendesk
  • Responsys
  • Act-On
  • Salesforce
  • MailChimp
  • Eloqua
  • HubSpot
  • Marketo

is waiting for
your first review.


Write your own review of this product

Reviewed By Louie Andre
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.


Sign in with company email

Sign in with company email

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.