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FeedbacQ Review

FeedbacQ
Our score: 8.0 User satisfaction: 100%

What is FeedbacQ?

FeedbacQ is a smart customer feedback management platform that utilizes machine learning algorithms to analyze feedback from customers and discover trends and patterns that lead to highly actionable insights. These insights then become the basis for decisions and actions to further improve products, services, and customer experience so as to gain and maintain high levels of customer satisfaction.

FeedbacQ is applied across many industries by businesses that are looking to drive sales and enhance business growth. Owners and operators in various sectors such as hotels, restaurants, retail outlets, events and promotions, market research, healthcare, and more are using FeedbacQ to gather actual comments from the customers and derive high value, highly actionable intelligence that they can use to achieve their business goals.

Overview of FeedbacQ Benefits

FeedbacQ makes it quick and easy for you and your team to create customized and efficient surveys and distribute them to your customers and target audience through its advanced web platform. With its user-friendly interface, you can make attractive, professional-looking surveys that empowers your respondents to provide their feedback and commentaries.

You don’t have to be at the office working on your desktop to capture what your customers have to say. Even on the go, FeedbacQ allows you to gather all your customers’ feedback via your smartphone or tablet. That means you get them immediately though FeedbacQ’s iOS or Android app.

Thanks to its machine-learning algorithms, you will never have to perform manual analysis and scoring of your customers’ feedback. The software digs deep into mountains of feedback you get from your respondents and thoroughly analyzes them for patterns and trends.

Whatever prevalent mood or opinion your customers have for your company, you will know. No more reading between the lines and looking for cues and clues. FeedbacQ gives you a clear picture of what your customers want or look for. All you have to do is address the opportunity, take affirmative steps to ensure that your customers’ concerns are addressed to improve overall satisfaction.

Overview of FeedbacQ Features

  • Deep Analytics
  • Multi-Language Support
  • Multi-Device Support
  • Works Offline
  • Multiple Question Types
  • Fully Customizable Branding
  • Display Offers & Special Promotions
  • Support For Media
  • Support For Kiosk Mode
  • Net Promoter Score10 Email Reports
  • Support For Android & iPads

What Problems Will FeedbacQ Solve?

1) If customers are not retaining and they are unsatisfied with the services or products of the entity.

FeedbacQ enables them to easily gather and analyze feedback from customers and use their customers’ perspective to improve and streamline their business decision-making process.

2) To find the root problem of the loss-making area

FeedbacQ makes it simple to compare feedback from various periods to track regress and gain insights on customer feedback regarding the root problem.

3) Shortage of reviews and likes on various social media channels

Push customized content onto customers through multiple channels integrated with FeedbacQ to get more reviews and engagement on various social media platforms

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

FeedbacQ Position In Our Categories

Knowing that businesses have unique business requirements, it is only wise that they avoid getting a one-size-fits-all, ”best” software solution. Needless to say, it would be futile to pinpoint such application even among widely used software products.
The rational thing to do can be to note down the several important aspects that call for a consideration including major features, budget, skill ability of the users, organizational size, etc. Next, you must follow through the product research fully. Go over some FeedbacQ review articles and explore the other applications in your list more closely. Such detailed product investigation guarantees you avoid ill-fitting applications and select the system that delivers all the function your company requires for optimal results.

Position of FeedbacQ in our main categories:

TOP 200

FeedbacQ is one of the top 200 CRM Software products

FeedbacQ is also listed in the following subcategories:

It is important to keep in mind that hardly any service in the Feedback & Reviews Management Software category is an ideal solution able to meet all the needs of all company types, sizes and industries. It may be a good idea to read a few FeedbacQ Feedback & Reviews Management Software reviews first as some solutions may excel only in a very small set of applications or be designed with a very specific industry in mind. Others can function with an idea of being simple and intuitive and consequently lack complex features welcomed by more experienced users. You can also find solutions that support a broad group of users and give you a powerful feature set, however this usually comes at a more expensive cost of such a service. Be certain that you're aware of your needs so that you pick a service that provides all the elements you search for.

How Much Does FeedbacQ Cost?

FeedbacQ Pricing Plans:

Free Trial

Monthly

Starts at ₹1,000/device/month

Annually

Starts at ₹10,000/device/month

FeedbacQ offers a flexible enterprise pricing (monthly or annually) based on the number of devices.

  • Monthly – starts at ₹1,000/device/month
  • Annually – starts at ₹10,000/device/month

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and FeedbacQ reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with FeedbacQ. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are FeedbacQ pricing details?

FeedbacQ Pricing Plans:

Free Trial

Monthly

Starts at ₹1,000/device/month

Annually

Starts at ₹10,000/device/month

FeedbacQ offers a flexible enterprise pricing (monthly or annually) based on the number of devices.

  • Monthly – starts at ₹1,000/device/month
  • Annually – starts at ₹10,000/device/month

What integrations are available for FeedbacQ?

FeedbacQ could be integrated with Management Information System (MIS) and other software if the concerned solution makes accessible for FeedbacQ.

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Reviewed By Louie Andre
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