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Feedier Review

Feedier
Our score: 8.0 User satisfaction: 100%

What is Feedier?

Feedier is an organized and gamified feedback gathering application for businesses. It can help you increase the number of customer responses you gather without infringing on their times. With this tool, you can even engage with them one-on-one after they finish the survey.

Feeider also makes feedback gathering more enjoyable for your customers. Aside from its gamification, it is engaging and interactive and you can enable clients to complete surveys through a variety of channels such as email, social media, and your product app. Additionally, you can even offer your audience the option to post their opinions on a public board instead of silent and private feedback collection.

Overview of Feedier Benefits

Increased Response Rates

Customers dislike having to waste their time with feedback gathering tools that do not reward their efforts. That is why companies suffer low response rates from their survey. However, you can easily circumvent that setback with Feedier as the next-generation application allows you to gamify your feedback gathering. As such, you can define your own rewards program that incentivizes your audience’s efforts.

Three-Step Surveys

Most customer satisfaction surveys take 5 minutes or more and involve multiple pages of questions. When you use Feedier, you can reduce the time it takes for your customers to fill up the necessary fields. That is because the application has an organized, three-step process. As such, questions displayed in phase two are based on the responses gathered in phase one. Meanwhile, the third step allows you to segment and group customers according to their satisfaction levels for further engagement.

Gamified Feedback Gathering

Instead of static and boring surveys, you can offer more interactive interfaces with animations and rankings. These let your customers have a more engaging and memorable experience with your feedback gathering tool. Plus, they can enjoy completing your surveys more.

Valuable Insights

Responses you get from feedback gathering tools allow you to understand better what it is your customers want and need out of your service. With these, you can enhance your offerings and tailor them towards meeting customers’ requirements efficiently.

Overview of Feedier Features

  • Email Feedback Gathering
  • Widget Feedback Gathering
  • Social Media Feedback Gathering
  • SMS Feedback Gathering
  • App-Based Feedback Gathering
  • Feedback Entries Filters
  • Customer Grouping & Segmentation
  • Public Board Option
  • Reward Program & Management
  • Real-Time Insights
  • API & Webhooks
  • Slack Integration
  • Zapier Integration

What Problems Will Feedier Solve?

1) Fruitful Feedback Collection

Many companies run feedback gathering programs but do not receive many responses. Their customer success teams try different methods of engaging customers through on-site widgets and more but still fail to gain the number of interactions they need.

With Feedier, these obstacles can easily be cleared as it automates the process. Additionally, it helps businesses incentivize their feedback collection to entice customers to offer their opinions.

2) Automated Review Gathering

eCommerce managers who are already using feedback gathering websites receive a low response rate at times. On top of that, they manually send requests to customers after every purchase. This time-consuming process leads to undesirable results.

Instead, they can use Feedier API to automatically send surveys to customers or ask them to leave a testimonial on a review site so that he can further improve the company’s services. Once the customer is done, they can engage them one-on-one for additional interaction.

3) Product Feature Validation

When a business releases a new product or a product update, they would want to know what their loyal customers think.

Feedier provides a way for companies to do this.  As such, they can design better offerings based on their patrons’ opinions. Moreover, they can reward their audiences for helping them improve.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Feedier Position In Our Categories

Keeping in mind businesses have special business demands, it is logical that they avoid choosing a one-size-fits-all, ideal software product. However, it is troublesome to pinpoint such an app even among branded software solutions. The practicable step to do can be to shortlist the varied main factors which necessitate scrutiny like critical features, costing, skill capability of staff members, business size, etc. Then, you must conduct your product research to a full extent. Browse over some of these Feedier analyses and scrutinize the other software programs in your list in detail. Such detailed research guarantees you take out poorly fit software solutions and buy the system which meets all the features your business requires in sustaining growth.

Position of Feedier in our main categories:

TOP 500

Feedier is one of the top 500 CRM Software products

Feedier is also listed in the following subcategories:

Enterprises have unique wants and requirements and no software solution can be just right in such a condition. It is futile to try to find an ideal off-the-shelf software product that fulfills all your business needs. The smart thing to do would be to customize the application for your unique needs, staff member skill levels, finances, and other factors. For these reasons, do not hurry and subscribe to well-publicized popular applications. Though these may be widely used, they may not be the best fit for your specific requirements. Do your groundwork, look into each short-listed application in detail, read a few Feedier Feedback & Reviews Management Software reviews, speak to the vendor for clarifications, and finally settle for the product that provides what you need.

How Much Does Feedier Cost?

Feedier Pricing Plans:

Free Trial

Free Plan

Free

Standard Plan

$49.90/month

Enterprise Plan

$139.90/month

Custom Plan

Contact vendor

Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.

Free Plan – Free

  • 200 Feedback Entries per Month
  • 1 Feedback Carrier
  • 5 Team Members
  • Reports & Insights
  • 1,000 Emails per Month
  • Zapier Integration
  • 5/7 Ticket Support

Standard Plan – $49.90/month or $548.90/year

  • All Free Plan Features
  • Unlimited Feedback Entries
  • 5 Feedback Carriers
  • 20 Team Members
  • 15,000 Emails per Month
  • 500 SMS per Month
  • Custom Links
  • 7/7 Ticket Support

Enterprise Plan – $139.90/month or $1,538.90/year

  • All Standard Plan Features
  • Unlimited Feedback Entries
  • Unlimited Feedback Carriers
  • Unlimited Team Members
  • 150,000 Emails per Month
  • 1,500 SMS per Month
  • Custom Domain
  • Phone Support

Custom Plan – request a quote

  • All Enterprise Plan Features
  • Unlimited SMS
  • Unlimited Email
  • Custom Question Types
  • Custom Reward Program
  • Custom API Integration
  • Custom Notifications

All plans include the following:

  • Simple Survey Builder
  • Multiple Question Types
  • Multiple Reward Types
  • API & Webhooks
  • Email & Slack Notifications

User Satisfaction

Positive Social Media Mentions 16
Negative Social Media Mentions 0

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Feedier reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Feedier. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • French

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Feedier Comparisons

What are Feedier pricing details?

Feedier Pricing Plans:

Free Trial

Free Plan

Free

Standard Plan

$49.90/month

Enterprise Plan

$139.90/month

Custom Plan

Contact vendor

Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.

Free Plan – Free

  • 200 Feedback Entries per Month
  • 1 Feedback Carrier
  • 5 Team Members
  • Reports & Insights
  • 1,000 Emails per Month
  • Zapier Integration
  • 5/7 Ticket Support

Standard Plan – $49.90/month or $548.90/year

  • All Free Plan Features
  • Unlimited Feedback Entries
  • 5 Feedback Carriers
  • 20 Team Members
  • 15,000 Emails per Month
  • 500 SMS per Month
  • Custom Links
  • 7/7 Ticket Support

Enterprise Plan – $139.90/month or $1,538.90/year

  • All Standard Plan Features
  • Unlimited Feedback Entries
  • Unlimited Feedback Carriers
  • Unlimited Team Members
  • 150,000 Emails per Month
  • 1,500 SMS per Month
  • Custom Domain
  • Phone Support

Custom Plan – request a quote

  • All Enterprise Plan Features
  • Unlimited SMS
  • Unlimited Email
  • Custom Question Types
  • Custom Reward Program
  • Custom API Integration
  • Custom Notifications

All plans include the following:

  • Simple Survey Builder
  • Multiple Question Types
  • Multiple Reward Types
  • API & Webhooks
  • Email & Slack Notifications

What integrations are available for Feedier?

Feedier connects with Zapier to enable you to synchronize the solution with a wide array of applications. It can interface with slack as well for notification purposes. You can also utilize the API and Webhooks for custom integrations.

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Reviewed By Nestor Gilbert
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