XSellco High5 REVIEW

Feedback & Reviews Management

No user reviews
USER SATISFACTION 100%
OUR SCORE 9.0

What is XSellco High5?

XSellco High5 is another member of the XSellco sales productivity suite. This solution isin charge of feedback solicitation for the right products, from the most satisfied customers, and at the most appropriate point of time. You can use Amazon’s, eBay’s, and Trustpilot’s open API to integrate XSellco with them, and start sending intelligent feedback requests. It is also possible to add another marketplace at no cost at all. The solution won our Expert’s Choice Award for 2016 as well as the 2016 Supreme Software Award.

XSellco High5 is more than just a feedback solicitor – what it does is managing reviews and distinguishing bad ones from good ones, so that it will at least give you a chance to respond and react quickly in every situation. With this system, feedback and reviews can genuinely be converted into profitable material, in part due to the stellar metrics and social proof ratings of the system, but more so because of the fact it directly sends notifications, and encourages the most loyal users to share their positive attitude with the world. Designed with an incredible follow up capacity which reaches even the busiest among your customers, XSellco High5 can make both you sales and revenue grow.

The product’s feedback requests are quite selective, though, and will target exclusively the satisfied customers upon their purchase of the product you’ve selected. Alongside product types and delivery details, the system also takes SKUs into account, as well as purchase histories, locations and competition reviews. It is currently enabled to be used on Amazon, eBay, and Trustpilot, but as marketplaces usually have open APIs to allow access for sales management systems, so developers encourage users to spread XSellco’s functionality on other channels as well.

Sending selective requests, however, is not the only review collection mechanism XSellco has to offer. It increases the number and potential of your feedback in many ways, such as delivering reminders at the most appropriate times, automating purchase messages, or preventing negative reviews and recommending the most appropriate course of action for each of them. The process won’t require any intervention on your side, except for turning those reviews into smarter business decisions.

XSellco High5 is a flexibly priced tool, and offers a separate package for small, medium, and enterprise-grade users. You can pay monthly and quit your subscription at any time, while annual plans come with 10% discount of the original price. Before you’ve decided which plan is for the optimal one your needs, you can also test their 14-day free trial, and familiarize yourself with their helpful technical support if you have any questions.

Overview of XSellco High5 Benefits

Feedback is a critical factor for the efficiency of online retailing, which is why every business needs an appropriate review manager among its assets. We have numerous reasons to believe XSellco High5 is a smart choice for that type of software. But what is it that makes it so special? Let’s check:

Automated feeback requests

First of all, XSellco High5 will automate feedback requests on all channels you’re using, targeting smartly both Amazon, eBay and other channels you add. Your task in the process is only to schedule the products and emails you want to send (or let XSellco decide and automate it on your behalf), while the system distributes them for you, and does so selectively and with care. Within XSellco High5, you will also find an in built editor that makes it possible to personalize or fully customize those emails with plain text or HTMLs.

Rich details of reviewer behavior

Once it delivers those requests, XSellco remains in control of their performance, and knows exactly who has responded. Instead of simply notifying you that a product has been reviewed, it provides you with a detailed history of the reviewer’s behavior, and reselects him/her based on their location, satisfaction, and purchase history. All of this information is displayed in an organized dashboard, where all responses are categorized by customer, and all seller ratings collated into a single picture of your feedback performance.

Detailed set of feedback management rules

None of this would be so exciting, hadn’t it been for the incredible feedback control XSellco has to offer. Its set of rules is very detailed and compliant with all leading feedback policies, and many specific criteria are included to select customers in a smart way. XSellco picks reviewers based on delivery times, satisfaction, location, and purchase history, and avoids those whose product was not delivered on time.

Protection from spam and bad reviews

It also uses the customer’s information to choose the most appropriate message for them, and invites you to react whenever a bad review arrives on your product’s address. This being said, you can consider XSellco High5 to be your main asset for obtaining 5-star rating, and rely on it to perfect your metrics’ values. Once you get a grasp on the effects of your feedback strategy, you can make use of the system’s A/B testing, and design an even better method for targeting reviewers. In our experience with the solution XSellco never let any of us exposed to bad comments and spam.

Seamless integration

Finally, what may prove to be the most valuable functionality XSellco Hgh5 offers is the seamless integration with XSellco Fusion: the connection between the two ensures no customers with support ticket history will get a feedback request, unless your team supported their setup process at the very beginning.

Overview of XSellco High5 Features

  • Automated feedback requests for all web channels
  • Multichannel feedback tool
  • Google Seller ratings for your search results
  • Full compliance with marketplaces’ feedback policies
  • Intelligent targeting of products that sell well
  • Blacklisting customers with negative feedback history
  • Sending feedback requests only to on-time deliveries
  • Integration with XSellco Fusion
  • Intelligent timing of request delivery
  • Customized emails
  • SmartTags and personalized requests
  • A/B testing
  • Follow Up emails
  • Attachments
  • Rewards for returning customers
  • Measuring performance and reporting
  • Star Scores
  • Positive feedback ratings
  • Fast reactions to negative feedback

What Problems Will XSellco High5 Solve?

Turning reviews into revenue: High5 helps sellers proactively encourage more positive feedback, gaining improved seller metrics and social proof ratings, resulting in faster sales growth and higher revenues.

Smart and selective requests: Request feedback on the right products, from the right customers, at the right time. Selectively tailor feedback requests by SKU, product type, on-time delivery, destination, and much more.

Generating reviews while you’re offline: Automate your feedback requests with High5. Let XSellco take care of the rest. High5 is the only feedback solicitation tool that will allow you to communicate with the same messages to customers whether they purchase from you through your Amazon, eBay or webstore.

Increased feedback potential: Set High5 to deliver your messages at a time of day when buyers are more likely to read and act on your feedback request.

Awards & Quality Certificates

XSellco High5 Position In Our Categories

Position of XSellco High5 in our main categories:

50

XSellco High5 is one of the top 50 CRM Software products

50

XSellco High5 is one of the top 50
CRM Software products


XSellco High5 is also listed in the following subcategories:

Category:Position:Category:Position:
Feedback & Reviews Management Software#2
Category:Position:
Feedback & Reviews Management Software#2

It is important to realize that almost no software in the CRM Software category is an ideal solution that can fulfill all the goals of all business types, sizes and industries. It may be a good idea to read a few XSellco High5 reviews first as specific services may excel only in a very narrow set of applications or be created with a very specific industry in mind. Others might operate with an idea of being easy and intuitive and therefore lack complex features desired by more experienced users. You can also find solutions that cater to a wide group of customers and offer a rich feature base, but this usually comes at a more expensive price of such a service. Make sure you're aware of your requirements so that you pick a solution that provides all the functionalities you search for.

How Much Does XSellco High5 Cost?

XSellco High5 Pricing Plans:

XSellco High5 offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:

Basic Plan – $49/month (billed annually)

  • 5,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email

Professional Plan – $99/month (billed annually)

  • 25,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone

Premium Plan – $199/month (billed annually)

  • 60,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone, live chat

User Satisfaction

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and XSellco High5 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with XSellco High5. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

99

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
  • China
  • Germany
  • France
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are XSellco High5 pricing details?

XSellco High5 Pricing Plans:

XSellco High5 offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:

Basic Plan – $49/month (billed annually)

  • 5,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email

Professional Plan – $99/month (billed annually)

  • 25,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone

Premium Plan – $199/month (billed annually)

  • 60,000 Feedback Requests
  • Unlimited marketplaces
  • Automated feedback requests
  • Templates and SmartTags
  • Seller and product reviews
  • Negative feedback management
  • Coordinate intelligent request schedules
  • Feedback report analytics
  • Sales Dashboard
  • Support by email, phone, live chat

What integrations are available for XSellco High5?

XSellco High5 integrates with the following business systems and applications:

  • Amazon
  • eBay
  • Trustpilot
  • XSellco Fusion

User reviews


No reviews yet

0
0
0
0
0

Average Rating:

Write your own review of this product

Add a review

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified