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Grade.us Review

Grade.us
Our score: 8.5 User satisfaction: 100%

What is Grade.us?

Grade.us is a powerful and effective review management platform that enables businesses to create a review funnel process that is easy and efficient. The system automates various tasks, including inquiring, requesting, and guiding customers through complete reviews. Grade.us not only helps businesses in finding positive customer experiences, but also provides them with a platform to engage unhappy customers and address their concerns and issues long before they vent their frustrations and disappointment online.

Simply put, Grade.us helps businesses gather and disseminate positive reviews from real customers to better promote your products and services and see huge profits. Grade.us is so effective in what it does that many diverse businesses are now using it as their go-to review generation tool. Users of Grade.us include Duct Tape Marketing, Website Project, Blinds To Go and Real Property Management to name a few.

Overview of Grade.us Benefits

With Grade.us, businesses have an easy and unobtrusive platform that gathers/collects reviews, aggregate data, and promote positive experiences about their products and services on a massive and systematic across major review sites. The system drives clients to a review funnel where they are routed to review sites that matter to their business. The platform automates the process of asking, reminding and guiding happy customers through the phases of completing a review.

As more reviews are completed, your business enjoys positive mentions and increases the probability of acquiring more customers and enjoy repeat transactions with existing ones. Grade.us also helps businesses handle unhappy customers through its service recovery process, where businesses are able to engage with dissatisfied clients, determine their issues, and resolve them long before they decide to vent online.

With Grade.us, businesses see a huge increase of positive reviews about their products, which in turn, drives click through rates skyward. That means more calls and more sales. For a number of users, Grade.us is that one tool that makes automating the review generation process easy and hassle free. The product boasts of easy implementation that is not present in other alternatives. Adding content and elements of SEO into your review marketing strategies is painless, enabling you to maximize the reach of your campaigns and get your products and services out there.

Overview of Grade.us Features

  • Multi-channel review funnel system
  • Manage multiple locations or clients
  • Use your own brand and domain(s)
  • Drive reviews on all local and industry review sites
  • Pre-empt negative reviews
  • Collect reviews on-location with compliant “kiosk mode”
  • Embed landing pages anywhere
  • Engage customers with coupons/offers
  • Automate email review campaigns
  • Automate SMS review campaigns
  • Drop-shipped “review invite” cards
  • Monitor all major and industry-specific review sites
  • Get new review alerts from around the Web
  • Stream latest and greatest reviews to your website and social media
  • Track campaign performance
  • Produce custom schedule or on-demand reports (PDF and interactive)
  • Client- or staff-facing account dashboard under your brand and domain
  • Access our API for integrations with your own site or dashboard
  • Use API-based plugins for Wordpress, Joomla and Drupal
  • Data analysis and insights via NLP, text analytics and more
  • Advanced competitive intelligence and reporting
  • Customized solutions to meet complex business cases

Grade.us Position In Our Categories

Because businesses have particular business-related requirements, it is wise that they steer clear of going for an all-in-one, ideal software system. Be that as it may, it is almost impossible to stumble on such application even among recognizable software products. The sensible step to do can be to spell out the different main functions which require careful thought including major features, price plans, technical skill aptitude of staff members, organizational size, etc. Next, you must conduct your research comprehensively. Have a look at these Grade.us evaluations and explore the other solutions in your list more closely. Such all-encompassing research ascertains you avoid unfit applications and buy the one that meets all the aspects you require business requires.

Position of Grade.us in our main categories:

TOP 100

Grade.us is one of the top 100 CRM Software products

TOP 50

Grade.us is one of the 50 Reputation Management Software products

Grade.us is also listed in the following subcategories:

Companies have different wants and requirements and no software solution can be ideal in such a condition. It is futile to try to find an ideal out-of-the-box software system that fulfills all your business wants. The smart thing to do would be to modify the solution for your specific wants, staff member skill levels, finances, and other factors. For these reasons, do not hurry and pay for well-publicized popular applications. Though these may be widely used, they may not be the perfect fit for your unique needs. Do your homework, check out each short-listed platform in detail, read a few Grade.us Feedback & Reviews Management Software reviews, speak to the vendor for clarifications, and finally select the application that presents what you want.

How Much Does Grade.us Cost?

Grade.us Pricing Plans:

Free Trial

Professional

starting at $180/month

Agency

starting at $400/month

Partner/Enterprise

starting at $2,500/month

Grade.us has three plans that cater to specific business sizes and requirements. You can sign up for a live demo and a 14-day free trial to explore the software. For more information, contact the software provider’s sales team.

Meanwhile, here’s an overview of its enterprise pricing packages:

Professional – starting at $180/month

  • If paid annually, $1,944/year ($162/month)
  • 3 profiles
  • Ideal for individual marketers and consultants

Agency – starting at $400/month

  • If paid annually, $4,320/year ($360/month)
  • 10 seats
  • Ideal for local agencies and resellers

Partner/Enterprise – starting at $2,500/month

  • If paid annually, $27,000/year ($2,250/month)
  • 100 seats
  • Ideal for larger agencies, franchises, and brands

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Grade.us reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Grade.us. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Grade.us Comparisons

Grade.us user reviews

Great system for small businesses

Read full review >
Phil
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: 1-10 Employees Industry: Information Services

We achieved great results by using Grade.Us

Read full review >
Marie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Renewables & Environment

Great tool for following up, tracking and receiving reviews

Read full review >
Leonard
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: 1-10 Employees Industry: Automotive

Great solution for review management

Read full review >
Lana
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

I couldn’t be more satisfied with this product

Read full review >
Bert
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2018 Company Size: More than 100 Employees Industry: Utilities

What are Grade.us pricing details?

Grade.us Pricing Plans:

Free Trial

Professional

starting at $180/month

Agency

starting at $400/month

Partner/Enterprise

starting at $2,500/month

Grade.us has three plans that cater to specific business sizes and requirements. You can sign up for a live demo and a 14-day free trial to explore the software. For more information, contact the software provider’s sales team.

Meanwhile, here’s an overview of its enterprise pricing packages:

Professional – starting at $180/month

  • If paid annually, $1,944/year ($162/month)
  • 3 profiles
  • Ideal for individual marketers and consultants

Agency – starting at $400/month

  • If paid annually, $4,320/year ($360/month)
  • 10 seats
  • Ideal for local agencies and resellers

Partner/Enterprise – starting at $2,500/month

  • If paid annually, $27,000/year ($2,250/month)
  • 100 seats
  • Ideal for larger agencies, franchises, and brands

What integrations are available for Grade.us?

Grade.us integrates with the following business systems and applications:

  • WordPress
  • Joomla
  • Drupal
  • API Integration

Grade.us average rating:

Average score
5/5 (10 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Marie

PROS: Grade.us helps us to easily get reviews for both us and our customers. We are allowed to choose what kind of reviews we want to publish before they go to the general public. When I started to use this program, I was very confused and overwhelmed and I asked one of their customer support representatives to help me understand the system. I have to say, that this guy was very patient, responsive and knowledgeable and helped me to better understand the program.

CONS: Only thing that I don’t like is the fact that there are more options for profiles than in industry specific. I figured out that I can set up the options by myself, they still don’t look professional like others. For e.g. whenever I want to upload the logo it looks weird compared to others. To be honest, this is not big deal in my case.

Reviewed 4 months ago

Read full review >

The least favorable review

Christian

PROS: The system is not demanding and intrusive. It offers importance and reminders for each customer through a series of only 3 drips.

CONS: I’d like to rate this product with 10, but I cannot figure out a way how to send my campaigns directly into inbox and not into spam folder. It would be great if the review manager can keep better log on my reviews, because I don’t think he does.

Reviewed 2 years ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great system for small businesses

Read full review >
Phil
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: 1-10 Employees Industry: Information Services

PROS: Online reviews are very beneficial for every type of business, it is very helpful for their branding and growth. I recommend Grade.Us whenever a client requests a software system and a real time streaming for reviews for its website. This product gains information from Google+, Yelp, Facebook and other networks that my customers use for leaving reviews. I am able to manage each set of reviews and provide my clients with Review.Us email-option. I added 4 more clients to this system.

CONS: I sent them some suggestions and recommendations for future upgrades, so there is no space for dislikes, at all.

What do you think about this review? Great Poor

We achieved great results by using Grade.Us

Read full review >
Marie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Renewables & Environment

PROS: Grade.us helps us to easily get reviews for both us and our customers. We are allowed to choose what kind of reviews we want to publish before they go to the general public. When I started to use this program, I was very confused and overwhelmed and I asked one of their customer support representatives to help me understand the system. I have to say, that this guy was very patient, responsive and knowledgeable and helped me to better understand the program.

CONS: Only thing that I don’t like is the fact that there are more options for profiles than in industry specific. I figured out that I can set up the options by myself, they still don’t look professional like others. For e.g. whenever I want to upload the logo it looks weird compared to others. To be honest, this is not big deal in my case.

What do you think about this review? Great Poor

Great tool for following up, tracking and receiving reviews

Read full review >
Leonard
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2019 Company Size: 1-10 Employees Industry: Automotive

PROS: Its layout is one of the best for this kind of programs, it is intuitive and user friendly for both user and customers. I Use 2 different dealerships and I am able to manage both of them from 4 person task to 1 person being able to do all the work. It has great customer service.

CONS: There is nothing to dislike about this product.

What do you think about this review? Great Poor

Great solution for review management

Read full review >
Lana
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Grade.Us is very powerful system for collecting reviews for our customers. It is great solution because it can be done via email, it provides monitoring features, review streaming and even email delivery option. I love the fact that this program offers marketing and sales material to agencies to support the idea to prospect and clients. There you can find great branded landing pages and review audit tools so you can easily resell the services to your clients.

CONS: Those users who complete the reviews are not automatically removed from the email lists. The reports are not so powerful because don’t pull the data prior to the date when the monitoring began.

What do you think about this review? Great Poor

I couldn’t be more satisfied with this product

Read full review >
Bert
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.08.2018 Company Size: More than 100 Employees Industry: Utilities

PROS: I am new to Grade.Us product, and I have to say that I am very satisfied with the platform and what we can manage in our company through this program. We have great experience with this program. Allows us to generate reviews to different sites and to manage the future ones. As an admin, I love the report feature, the reports I get are noticeable and detailed, I am able to send them to anyone without editing and adjusting.

CONS: I don’t have any dislikes about this product. The team is really helpful and responsive and they constantly add new features.

What do you think about this review? Great Poor

Powerful soultion for review monitoring and managing

Read full review >
Leon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2018 Company Size: 1-10 Employees Industry: Internet

PROS: Grade.us has great set of features and affordable prices. It helps us to acquire reviews. It has autoresponder system so you can drip the review requests, I use the review invitation feature and printable invitation cards. All negative reviews are sent to the team first, thus, allows for the team to respond the review before it becomes public. Other good thing is that the system track more than 80 review sites and many social media networks and industry sites. All the emails may be streamed to every website, and they are all well-organized. I experienced great improvement over the last six months.

CONS: It’s not a dislike, but I’d say friendly suggestion. They could implement a sign-in option for clients so they can keep track of their own reviews. I’m not sure if the app can share positive reviews directly on social media.

What do you think about this review? Great Poor

Grade.Us provides with great set of features and makes my work more easier

Read full review >
Jermaine
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: I have used other programs similar to Grade.Us and I found this tool to be more effective for my business. Its features are great and it is very easy to use. I found lot of flexibility in features and set-up options. The other good thing is that allows an integration with marketing on and offline. I can easily implement the widgets into the website. QR codes and printable business cards are great options for those who have high traffic. Also, there are great Label and reseller options. I use Toggles and controls to hide some specific reviews. I am provided with great email support for every question I have.

CONS: I don’t have dislikes yet. I’m just not sure how it will scale if I add 100 users or more. Right now works great and it is easy to manage dozen profiles. There is also and “Agency” option and the interface might come up with better solution.

What do you think about this review? Great Poor

Grade.Us helps us to become top-rated providers

Read full review >
Felicia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: Grade.us helps me to increase the response rate via email drip campaigns to request reviews from my customers. I am able to add hundreds customers to the system and the emails are divided to a few days, this is really helpful because I won’t get bunch of reviews at once.

CONS: I don’t have dislikes for this product. Just, I find that some review sites are not being added to the system yet, but I use the option to create a custom link.

What do you think about this review? Great Poor

Awesome solution for managing online reviews

Read full review >
Benny
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.01.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Grade.Us system provides support for multiple profiles and clients. It offers nurturing email streams for review, depending upon the recipients’ responses and when to end them. I receive an email notification whenever I get new reviews. It has filters to avoid the unfavorable reviews and automatic sharing option to Facebook and Twitter. It has great reporting options and helpful technical support.

CONS: The reports are not very customizable, but this is not an issue for me. It works perfectly.

What do you think about this review? Great Poor

I think every business and company needs this solution

Read full review >
Christian
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.12.2017 Company Size: 11-50 Employees Industry: Real Estate

PROS: The system is not demanding and intrusive. It offers importance and reminders for each customer through a series of only 3 drips.

CONS: I’d like to rate this product with 10, but I cannot figure out a way how to send my campaigns directly into inbox and not into spam folder. It would be great if the review manager can keep better log on my reviews, because I don’t think he does.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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