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Flowdock Review

Flowdock
Our score: 8.7 User satisfaction: 96%

What is Flowdock?

Flowdock is a hub for social team collaboration that enables a variety of inbox and chatting features for business teams or development groups. With more than 35 integrations, Flowdock allows a company to sneak peak in literally every communication pattern, and to make the most of its team’s efforts to enhance productivity. What is really specific for Flowdock is that it combines the functions of a project management tool, a monitoring and version control system, and customer feedback in a single package.

Rather than a plain multi-chat panel, Flowdock can boast with an advanced Team Inbox that saves all topical and contextual discussions to be accessed by all participants. Thanks to this feature, Flowdock saves incredible time, and it eliminates the risk of miscommunication or delayed delivery.

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Overview of Flowdock Benefits

Flowdock is unique because it combines communication and collaboration features in a single product, and it broadens the company’s capacity to follow trends beyond the reach of its software development team. Advanced and constantly improved, Flowdock unites developers and production team members to increase the overall productivity of the company. At the same time, it is an easy and technically simple tool that can be adopted even by the least-savvy users.

Flowdock was Rally’s innovative solution for handling modern information streams, which is why it is made to respond to IMs, emails, and social feeds, while it doesn’t exclude even traditional requirements. All team members are 100% engaged, and there is no risk that information will be lost.

This platform can be they key to productivity and smart business decisions, knowing how important UCC can be for the application development and lyfecycle management. Once information is aggregated in one place, communication becomes easier, and that’s exactly how a successful company is supposed to use its input resources.

Needless to say, Flowdock eliminates the challenge of handling global teams, and brings expenses to minimal levels. The company is more eager than ever to add functionality, so we can only wonder how improved their collaboration flows are about to be.

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Overview of Flowdock Features

  • Multiple Chat Flows
  • Emoji
  • Drag and Drop Feature
  • Team Inbox
  • Audio Notifications for Desktop/Mobile Users
  • Threaded Chat
  • List of Online Contacts
  • 1-on-1 Chat
  • Uploads
  • Storage
  • Image/Video Previews
  • Comments
  • Editing
  • Status Updates
  • RSS Reader
  • Custom Content
  • Full Text Search
  • Notes
  • Tagging
  • Manual/Automated Data Backup
  • Top Grade Security

Flowdock Position In Our Categories

Because companies have specific business-related requirements, it is prudent they abstain from purchasing a one-size-fits-all, ”best” solution. However, it is nearly futile to try to stumble on such a software product even among well-known software solutions. The practicable step to undertake would be to write down the different major aspects that call for a analysis such as major features, price plans, skill levels of staff members, company size, etc. Next, you must follow through the research comprehensively. Browse through some Flowdock review articles and look into each of the software products in your shortlist more closely. Such well-rounded research ensures you avoid unsuitable software products and subscribe to the system which meets all the tools your company requires.

Position of Flowdock in our main categories:

TOP 100

Flowdock is one of the top 100 Collaboration Software products

Every company has different needs and requires an application that can be customized for their size, type of staff members and customers, and the particular industry they are in. For these reasons, no software can proffer perfect tools out-of-the-box. When you look for a software system, first be sure what you need it for. Read some Flowdock Collaboration Software reviews and ask yourself do you want basic functionality or do you need advanced tools? Are there any industry-specific tools that you are seeking? Get the answers to these queries to aid your search. There are multiple factors that you need to mull over and these include your budget, specific business requirements, your organization size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the platform that provides all that you want to boost your organization effectiveness and productivity.

How Much Does Flowdock Cost?

Flowdock Pricing Plans:

Free Trial

Flowdock

$3.00 per user/month

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What are Flowdock pricing details?

Flowdock Pricing Plans:

Free Trial

Flowdock

$3.00 per user/month

Flowdock’s pricing is very simple, as it offers a single plan worth $3.00 per user/month, but there is also a free version of it aimed to assist 5+ non-profit teams and students. All you have to do to obtain it is to request it at support@flowdock.com. A free 30-days  trial is also available.

User Satisfaction

Positive Social Media Mentions 23
Negative Social Media Mentions 1

We realize that when you decide to get a Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real clients and enterprises that bought this software are genuinely content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Flowdock reviews across a broad range of social media sites. The data is then presented in an easy to digest way revealing how many users had positive and negative experience with Flowdock. With that information at your disposal you will be ready to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Flowdock?

CA Flowdock can be easily integrated with multiple project management applications, version control systems, customer support tools, wikis, deployment and monitoring applications:

  • CA Agile Central
  • Aha!
  • Assembla
  • Asana
  • Basecamp
  • Blossom
  • Breeze
  • Deveo
  • FogBugz
  • Gemini
  • Jira
  • Jixee
  • Pivotal Tracker
  • Redmine
  • ScrumDesk
  • ScrumDo
  • Sprintly
  • Status Hero
  • Trac
  • Trello
  • Track Duck
  • WorkingOn
  • Bean Stalk
  • Bitbucket
  • Git/Gitblit
  • GitHub
  • GitLab
  • Subversion
  • Desk.com
  • Enchant
  • SupportBee
  • UserVoice
  • Zendesk
  • Confluence
  • MediaWiki
  • Ansible
  • Bamboo
  • CircleCi
  • Code Climate
  • Codeship
  • Maestro Dev.
  • Hudson
  • Wercker
  • AppSignal
  • Bugsnag
  • New Relic
  • Pingdom
  • Okta
  • SAML 2.0
  • Google Apps

Flowdock User Reviews

Flowdock average rating:

Average score
4.7/5 (7 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Leroy

PROS: CA Flowdock gives you a lot of options to add other sources of information: Github, email threads, monitoring, etc. Using multiple channels, it's easy to "lurk" in channels you don't often actively participate in, but want to be informed.

CONS: You cannot search private 1:1 messages. It would also be nice if it was easier to see co-worker's status.

Reviewed 4 years ago

Read full review >

The least favorable review

Bruce

PROS: CA Flowdock solves the problem of the mess of simultaneous messages. It's possible to see only the messages related to a given point. It also has fantastic integration with GitHub and Jenkins, and a really great SDK for writing your own extensions.

CONS: They have done nothing to solve the proliferation of flows (Hipchat equivalent: rooms) and flows cannot actually be deleted, just disabled (which adds to organizational cruft on any admin page). Also, there's no way to re-assign a message to a context once you've sent it.

Reviewed 8 years ago

Read full review >

More reviews from 7 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy to keep track of developments and activities

Read full review >
Erin
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2021 Company Size: More than 100 Employees Industry: Higher Education

PROS: It is possible to get CA Flowdock running through their website with just a few clicks and basic configuration. Chat functionality is very good too, allowing to talk in isolated channels. You can mix in just one platform all tools that you use in a daily basis.

CONS: There are too many tabs when using the web version. Each click to a different section open a new tab. I sometimes also have problems with notifications on mobile app as there is some delay between sending a message and get a notification on your phone.

What do you think about this review?

Great Poor

Very hand for quick communication needs

Read full review >
Myron
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: I find CA Flowdock very handy if I need to quickly discuss the design of a badge, or button, or even a rollup. Another thing I like is that you can organize groups in it. This way I can share information to a selected audience.

CONS: You cannot search within the tool. A workaround is to open Flowdock in browser, load conversation history and then search using the native browser's search window.

What do you think about this review?

Great Poor
Show More User Reviews (7)

Keeps you informed on most communication within your network

Read full review >
Leroy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.05.2021 Company Size: 11-50 Employees Industry: Internet

PROS: CA Flowdock gives you a lot of options to add other sources of information: Github, email threads, monitoring, etc. Using multiple channels, it's easy to "lurk" in channels you don't often actively participate in, but want to be informed.

CONS: You cannot search private 1:1 messages. It would also be nice if it was easier to see co-worker's status.

What do you think about this review?

Great Poor

An effective email replacement for our communication needs

Read full review >
Gertrude
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.01.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Conversation threading lets you create message threads within a channel. You don't have to scroll endlessly looking for the history around a particular conversation. I also love the custom emojis.

CONS: Slack has a nice card-like content blocks you can publish and has some more integrations. CA Flowdock search is pretty useless if you don't know the right channel to search.

What do you think about this review?

Great Poor

A good and useful tool to make communication better

Read full review >
Eric
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.02.2018 Company Size: 11-50 Employees Industry: Unknown

PROS: Flowdock is a good and useful tool to integrate team members and make communication easier. Also, file sharing is available and can be very useful to give access to all it may concern and discuss about it. The user interface is simple, modern, and visually accurate. Integration with external services like Github are also amazing!

CONS: When you try to load some conversation and it doesn't show anything sometimes. Another issue is the web version, regarding the new window tabs when navigating to some sections.

What do you think about this review?

Great Poor

A great platform to communicate in a collaborative environment

Read full review >
Van
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.01.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: CA Flowdock is a great platform to communicate in a collaborative work environment. You can get email notifications when someone messages you and the app is wonderful for after work hour communication. Our company loves using the emojis and putting GIFs into our daily chat and humor. It also has our Twitter feed on the side of the chatroom where we see what the market is saying about us.

CONS: They don't have video chat unlike other similar products which already have that.

What do you think about this review?

Great Poor

A one-stop shop for communication and news within the team

Read full review >
Bruce
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.12.2017 Company Size: More than 100 Employees Industry: Computer Software

PROS: CA Flowdock solves the problem of the mess of simultaneous messages. It's possible to see only the messages related to a given point. It also has fantastic integration with GitHub and Jenkins, and a really great SDK for writing your own extensions.

CONS: They have done nothing to solve the proliferation of flows (Hipchat equivalent: rooms) and flows cannot actually be deleted, just disabled (which adds to organizational cruft on any admin page). Also, there's no way to re-assign a message to a context once you've sent it.

What do you think about this review?

Great Poor
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Flowdock user reviews

Easy to keep track of developments and activities

Read full review >
Erin
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2021 Company Size: More than 100 Employees Industry: Higher Education

Very hand for quick communication needs

Read full review >
Myron
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.09.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

Keeps you informed on most communication within your network

Read full review >
Leroy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.05.2021 Company Size: 11-50 Employees Industry: Internet

An effective email replacement for our communication needs

Read full review >
Gertrude
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.01.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

A good and useful tool to make communication better

Read full review >
Eric
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.02.2018 Company Size: 11-50 Employees Industry: Unknown
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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