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FMS:Visitor Review

FMS:Visitor
Our score: 8.6 User satisfaction: 97%

What is FMS:Visitor?

FMS:Visitor is an efficient visitor management solution that can help create a smoother, more enjoyable experience for visitors and guests to facilities. Offered by FM:Systems, this visitor management solution includes a wide range of features to accommodate workflows for a variety of businesses, especially those that frequently accommodate on-site guests, such as hotel guests, contractors, and meeting or event participants.

One of the platform’s most useful features is that it helps users easily identify visitors and assign visitor profiles. External visitors can be identified as early as the reservation process and added to the visitor list. Visitor profiles can also be created to identify VIP guests and ensure that these guests get the right experience. In addition to these features, FMS:Visitor also helps users improve the safety and security of their facilities. Additional or heightened security protocols can be easily enforced for persons of interest or individuals who may pose security risks and threats. All these features ensure that facility staff can easily handle visitors and provide an improved experience to guests from check-in to departure.

This solution further streamlines visitor management workflows through a unique ‘Front Desk’ interface. Through this interface, facility staff can quickly check-in visitors and print badges en masse when needed. For added convenience, front desk staff can also easily add unexpected guests and visitors as required.

Lastly, FMS:Visitor helps businesses maintain accurate visitor records. Through visitor reporting capabilities, facility staff and reception teams have ready access to updated visitor lists. These records come in handy in situations such as emergency response and COVID-19 contact tracing.

With all these features, this visitor management solution not only makes for a smoother, safer visitor experience but also improves the productivity of reception staff.

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Overview of FMS:Visitor Benefits

Hassle-free visitor check-in

This visitor management solution ensures an easier check-in experience for guests and visitors. Staff can use the solution’s ‘Front Desk’ interface to facilitate en-masse check-in and badge printing for guests to ensure speedy check-in processes.

Easy ad-hoc visitor management

With FMS:Visitor, unexpected guests can be quickly added and checked in. These ad-hoc visitor management capabilities ensure that facilities can maintain a seamless guest experience without interrupting security protocols in place.

Convenient visitor identification

Through FMS:Visitor, event and meeting attendees who are external visitors can be identified as early as the reservation process. Whether the meeting is managed through Outlook or elsewhere on the web, external visitors can be quickly added to the visitor list.

Organized visitor profiles

VIP guests can be easily identified through the visitor management solution’s visitor profiles. These visitor profiles ensure that VIP guests get preferential treatment and that facility staff are notified of these guests’ unique details and preferences.

Enhanced security for persons of interest

This visitor management solution helps ensure the safety and security of visitors and facility staff as well. Through the solution, you can enforce additional security protocols for persons of interest and individuals who require heightened security.

Accurate visitor reporting

With FMS:Visitor, businesses can easily maintain accurate records of current visitors. These records can come in handy in emergency response situations and for maintaining public health protocols, such as COVID-19 contact tracing.

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Overview of FMS:Visitor Features

  • En-masse visitor check-in
  • Badge printing
  • Ad-hoc visitor management
  • Persons of interest
  • External visitor identification
  • Visitor profiles
  • Customized check-in protocols for groups
  • Visitor reporting

What Problems Will FMS:Visitor Solve?

Problem #1: Checking in large groups of guests is time-consuming

Solution: FMS:Visitor can streamline the check-in process even for large groups of visitors. The platform comes with a ‘Front Desk’ interface that supports en-masse check-in for groups, along with badge-printing, if needed. The platform can also automate repeatable processes to further speed up the check-in experience.

Problem #2: Complicated check-in workflows for different types of guests

Solution: With FMS:Visitor, you can easily set and enforce check-in policies and procedures for distinct guest groups. Visitors can be classified according to profiles to reduce confusion among reception staff and ensure a smoother check-in process.

Problem #3: Reception staff get stuck on handling routine tasks

Solution: FMS:Visitor can streamline a wide variety of check-in processes to improve staff efficiency and overall productivity. With this solution, reception staff can focus on more value-adding tasks, such as building relationships with visitors and other important matters.

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FMS:Visitor Position In Our Categories

Keeping in mind businesses have specific business demands, it is sensible they steer clear of settling on an all-encompassing, ideal software. Needless to say, it is almost impossible to try to chance on such application even among branded software systems. The practicable thing to undertake would be to narrow down the several critical aspects that entail examination such as essential features, budget, skill aptitude of staff members, business size, etc. Thereafter, you should perform your product research fully. Read these FMS:Visitor evaluations and explore the other software products in your shortlist more closely. Such well-rounded research guarantees you take out mismatched apps and select the one which includes all the aspects your business requires to be successful.

Position of FMS:Visitor in our main categories:

TOP 10

FMS:Visitor is one of the top 10 Visitor Management Software products

If you are interested in FMS:Visitor it could also be a good idea to analyze other subcategories of Visitor Management Software listed in our base of SaaS software reviews.

It is essential to note that virtually no service in the Visitor Management Software category will be an ideal solution able to meet all the goals of different business types, sizes and industries. It may be a good idea to read a few FMS:Visitor Visitor Management Software reviews first as some services might dominate just in a very narrow set of applications or be created with a really specific industry in mind. Others may operate with an idea of being simple and intuitive and consequently lack advanced features welcomed by more experienced users. You can also come across solutions that focus on a wide group of users and offer a rich feature set, but this usually comes at a more expensive cost of such a service. Ensure you're aware of your requirements so that you pick a software that provides exactly the elements you look for.

How Much Does FMS:Visitor Cost?

FMS:Visitor Pricing Plans:

Free Trial

Quote-based

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What are FMS:Visitor pricing details?

FMS:Visitor Pricing Plans:

Free Trial

Quote-based

You can contact the vendor to get detailed pricing on FMS:Visitor.

User Satisfaction

Positive Social Media Mentions 49
Negative Social Media Mentions 2

We know that when you decide to purchase a Visitor Management Software it’s important not only to see how professionals rank it in their reviews, but also to check whether the real clients and enterprises that bought this software are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and FMS:Visitor reviews across a broad array of social media sites. The information is then displayed in an easy to understand way revealing how many people had positive and negative experience with FMS:Visitor. With that information at your disposal you should be prepared to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FMS:Visitor?

FMS:Visitor seamlessly integrates with a wide variety of third-party solutions for workplace management, employee experience, and workplace analytics. You can contact the vendor to get specific information on these integrations but here are some of the integrations:

  • Cisco Webex
  • Microsoft Active Directory
  • Microsoft Outlook
  • Office 365
  • SalesForce
  • SAP
  • Ellucian
  • 25 Live
  • Workday
  • ADP
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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