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Highrise CRM Review

Highrise CRM
Our score: 6.5 User satisfaction: N/A

What is Highrise CRM?

Highrise CRM is a solid application for managing your customers and contacts. Perfect for small businesses, nonprofit organizations, and freelancers, it gives you a central database to keep all your information about your customers as well as your notes and emails.

Highrise allows you to save as well as organize your notes and email conversations for up to 30,000 customers and contacts. It can also track your business deals and proposals. Likewise, it allows you to share status updates about a project or deal with your sales team or the entire company. It also permits importing data from vCards, Microsoft Outlook, ACT!, and Basecamp accounts. The software has over a hundred feature add-ons, which you can use for your business.

Overview of Highrise CRM Benefits

Read on to learn the numerous Highrise CRM benefits:

Highrise prepares you to do business better. It keeps track of your phone calls, emails, notes, follow-ups, and tasks with your customers and sales team. Highrise can be your homebase for everyone that you consider important to your business. It is a smarter way to keep track of your customer relationships.

Highrise also tracks your leads and deals. All your pending sales leads, proposals, even your closed deals or unsuccessful projects are monitored in Highrise.

It acts as your personal assistant. When you use Highrise, all your contacts and communication history can be shared across your team or entire company. With Highrise, everyone is always on the same page.

Email management is easier with Highrise. You can access your emails using Highrise. You can also easily import and export your email contacts from one program to another. You can build just one web-based address book for your entire company.

Highrise also sends instant reminders via email or SMS/text, making sure you do not miss an important client call or meeting.

Highrise also lets you to review conversations, such as calls, meetings, and customer relationships.

It allows you to save and organize notes and email conversations for up to 30,000 customers and contacts.

Everything in your Highrise account is safe, secure, and password-protected.

Overview of Highrise CRM Features

  • Easy integration and synchronization of contacts from Outlook or Excel
  • Efficient storage of meeting notes
  • Quick document and contract management
  • Efficient contact management
  • Effective proposal tracking
  • Effective deal tracking
  • Easy access of contacts on an iPhone or Android phone
  • Efficent task management within the team
  • Easy tracking of employee reviews
  • Task reminders via email/SMS on your mobile
  • Quick access to all communications with your investors

Highrise CRM Position In Our Categories

Because companies have their own business-related requirements, it is sensible they avoid preferring an all-in-one, ideal business program. Still, it would be almost impossible to discover such a software solution even among popular software systems. The practical thing to do is to set down the several critical functions that need scrutiny such as major features, plans, skill ability of staff members, business size, etc. Next, you must conduct your product research through and through. Go over some Highrise CRM evaluations and check out the other solutions in your list more closely. Such comprehensive product research ensure you take out unfit applications and subscribe to the one which provides all the aspects you require company requires.

Position of Highrise CRM in our main categories:

TOP 500

Highrise CRM is one of the top 500 CRM Software products

Highrise CRM is also listed in the following subcategories:

Every enterprise has different needs and needs a software that can be customized for their size, kind of workers and customers, and the particular industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you search a software system, first be sure what you need it for. Read some Highrise CRM CRM Software reviews and ask yourself do you need basic tools or do you require complex features? Are there any industry-specific functionalities that you are looking for? Get the answers to these questions to assist your search. There are multiple factors that you need to mull over and these include your budget, particular business needs, your organization size, integration needs etc. Take your time, try out a few free trials, and finally select the platform that provides all that you want to improve your company effectiveness and productivity.

How Much Does Highrise CRM Cost?

Highrise CRM Pricing Plans:

Free Trial

Here are the Highrise CRM cost details:

Highrise CRM offers a 30-day free trial on all accounts. It offers three main plans:

Basic ($24/month)

  • Good for small groups
  • Up to 6 users
  • 5 GB storage
  • 10 deals
  • 5,000 contacts
  • Enhanced security

Plus ($49/month)

  • Most popular plan
  • Up to 15 users
  • 15 GB storage
  • Unlimited deals
  • 20,000 contacts
  • Enhanced security

Premium ($99/month)

  • For power users
  • Up to 40 users
  • 30 GB storage
  • Unlimited deals
  • 30,000 contacts
  • Enhanced security

Highrise also offers two special plans:

Free plan

  • 2 users
  • No files
  • 250 contacts

Solo plan ($29/month)

  • 1 user
  • 5 GB file storage
  • Unlimited deals
  • 20,000 contacts

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Highrise CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Highrise CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Android
  • iPhone/iPad

Deployment

Language Support

  • English

Pricing Model

  • Free
  • Annual Subscription

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Highrise CRM Comparisons

Highrise CRM user reviews

It provides us with everything we need

Read full review >
Marsha
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Internet

Simple and easy to use solution for getting more organzied

Read full review >
Orlando
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 11-50 Employees Industry: Internet

Cost effective solution with great set of features

Read full review >
Jeannie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: 11-50 Employees Industry: Computer & Network Service

Great CRM tool very helpful for our management department

Read full review >
Joyce
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.09.2018 Company Size: More than 100 Employees Industry: Civil Engineering

This is great tool to keep track of important information

Read full review >
Faith
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.03.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

What are Highrise CRM pricing details?

Highrise CRM Pricing Plans:

Free Trial

Here are the Highrise CRM cost details:

Highrise CRM offers a 30-day free trial on all accounts. It offers three main plans:

Basic ($24/month)

  • Good for small groups
  • Up to 6 users
  • 5 GB storage
  • 10 deals
  • 5,000 contacts
  • Enhanced security

Plus ($49/month)

  • Most popular plan
  • Up to 15 users
  • 15 GB storage
  • Unlimited deals
  • 20,000 contacts
  • Enhanced security

Premium ($99/month)

  • For power users
  • Up to 40 users
  • 30 GB storage
  • Unlimited deals
  • 30,000 contacts
  • Enhanced security

Highrise also offers two special plans:

Free plan

  • 2 users
  • No files
  • 250 contacts

Solo plan ($29/month)

  • 1 user
  • 5 GB file storage
  • Unlimited deals
  • 20,000 contacts

What integrations are available for Highrise CRM?

It has the following add-ons:

Iphone Applications

  • Highrise for iPhone
  • CatchApp

Customer Service & Support

  • HelpSpot
  • Zendesk
  • TeamSupport
  • Dispatch
  • LiveChat
  • SnapEngage
  • Zopim
  • Ringio
  • Olark
  • One Call Now
  • Get Satisfaction
  • Ecquire
  • ClickDesk
  • Userlike
  • Hipmob
  • OggChat
  • Support Bee
  • Help Scout
  • LiveAgent
  • Live2Support
  • Freshdesk
  • MakePlans
  • HappyFox

Iphone Optimized & Mobile

  • CompanionLink
  • PieSync
  • Glyder

Sales & Marketing

  • Formstack
  • MailChimp
  • Sendloop
  • Prefinery
  • electionbuddy
  • Wufoo
  • FreshBooks
  • RedCritter
  • zferral
  • WP Highrise Contact
  • proposable
  • Hubspot
  • Constant Contact
  • Bidsketch
  • Tout
  • LiveChat
  • SnapEngage
  • Zopim
  • ActiveCampaign
  • Context Promotions
  • Gravity Forms
  • DirectIQ
  • Quote Roller
  • Olark
  • ExactTarget
  • Act-On
  • Infusionsoft
  • VerticalResponse
  • RunMyProcess
  • Socket
  • Swapley
  • Formidable
  • Contactually
  • We Love Highrise
  • Mimiran
  • Billomat
  • writethat.name
  • OnSIP
  • Direct Mail Manager
  • SyncApps® by Cazoomi
  • JotForm
  • OSI Affiliate Software
  • Benchmark Email
  • SalesClic
  • Ecquire
  • Yesware
  • Hipmob
  • Tracks
  • NiftyQuoter
  • Mad Mimi
  • Just Add Content
  • FonB
  • E-goi
  • Osmosis
  • Proposify
  • SalesDials
  • InInbox

Business Productivity & Reporting

  • Less Accounting
  • Pulse
  • Feeds
  • Harvest
  • Easy Insight
  • Hojoki
  • ChatPast
  • OneSaas
  • Ballpark Online Invoicing
  • SaveYourCall.com
  • VendorRisk
  • Collabspot
  • Xero Accounting Software
  • Beesboard
  • SyncAce
  • Mirror42
  • eazyBI
  • Image Relay
  • 300.mg
  • Contactually
  • Outsight App
  • DashStack
  • Zapier
  • 77reports
  • Leftronic
  • Unifyo
  • CloudWork
  • Yarooms
  • Briefcase
  • Task Guard
  • Opina
  • Geckoboard
  • Auto Task Templates
  • FonB
  • Centreli
  • fetchflow
  • Flowdock
  • Cloutex

Highrise CRM average rating:

Average score
5/5 (9 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Joyce

PROS: Highrise is very intuitive and user-friendly software, you don’t need to waste time on trainings because it’s easy to use. The good thing is that helps us with all the basics we need.

CONS: We don’t have dislikes by now. We love the updates and features.

Reviewed 1 year ago

Read full review >

The least favorable review

Marsha

PROS: This is wonderful tool for managing large client bases. We are able to manage more than 400 different accounts throug Highrise and all of them have different needs and they are in different stages of their company life cycle.

CONS: There is still manual entry, they need to improve this one because lot of products do the things automatically.

Reviewed 5 months ago

Read full review >

More reviews from 9 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

It provides us with everything we need

Read full review >
Marsha
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Internet

PROS: This is wonderful tool for managing large client bases. We are able to manage more than 400 different accounts throug Highrise and all of them have different needs and they are in different stages of their company life cycle.

CONS: There is still manual entry, they need to improve this one because lot of products do the things automatically.

What do you think about this review? Great Poor

Simple and easy to use solution for getting more organzied

Read full review >
Orlando
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 11-50 Employees Industry: Internet

PROS: First of all, I like the organization of Highrise. It is user friendly system that keeps me well organized with all my tasks. I can keep track of others progress and projects and I can keep track of everyone’s dashboard. We are all well informed and we can share experience and docs with each others.

CONS: I don’t really like the constant notification on my email about the tasks that need to be done, I know that i can turn this off.

What do you think about this review? Great Poor

Cost effective solution with great set of features

Read full review >
Jeannie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: 11-50 Employees Industry: Computer & Network Service

PROS: This is great CRM tool that is similar to Fcb for CRM. I switched from Salesforce to Highrise and I can say that I’m happy with my choice. It is cost effective solution and it works exactly as Salesforce free version. Flexible solution with great set of features and it meets all our professional needs.

CONS: It is both time and cost effective system, I haven’t run into something that I might dislike about it.

What do you think about this review? Great Poor

Great CRM tool very helpful for our management department

Read full review >
Joyce
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.09.2018 Company Size: More than 100 Employees Industry: Civil Engineering

PROS: Highrise is very intuitive and user-friendly software, you don’t need to waste time on trainings because it’s easy to use. The good thing is that helps us with all the basics we need.

CONS: We don’t have dislikes by now. We love the updates and features.

What do you think about this review? Great Poor

This is great tool to keep track of important information

Read full review >
Faith
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.03.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I like that it keeps everyone updated and well informed about clients. We are using it for 6 years by now and I’m really happy that they have improved the product over the years. We have clients that constantly go back and forth and the good thing is that wnehever they return to us we alkready have their information.

CONS: Sometimes it can be hard to look at client notes when there is huge amount of notes about specific client.

What do you think about this review? Great Poor

Great CRM tool for our management department

Read full review >
Myron
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.02.2018 Company Size: More than 100 Employees Industry: Civil Engineering

PROS: Highrise is intuitive and user-friendly system that is easy to learn and it doesn’t have a learning curve. It is helpful for all the basics.

CONS: The updates and features are awesome, there is no place for dislikes.

What do you think about this review? Great Poor

I can manage my contacts and my employees more effectively

Read full review >
Claudia
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.01.2018 Company Size: 1-10 Employees Industry: Venture Capital & Private Equity

PROS: Highrise is intuitive and easy to use application, it allows you to import and export contacts and data easily, and you are able to customize fields for companies and contacts. You can check your progress via iPhone when you are on the go. I love the price of Highrise, 50$ for a user including 6 individuals.

CONS: The app is slow on iPhone if you have lot of contacts. For e.g. we have more than 6k contacts and it can be really slowly when we use it via iPhone.

What do you think about this review? Great Poor

I can manage my contacts and my employees more effectively

Read full review >
Deanna
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.12.2017 Company Size: 1-10 Employees Industry: Venture Capital & Private Equity

PROS: With Highrise we can import and export contacts and data effortlessly and we can even customize fields for companies and contacts. I can keep track of progress through mobile app on my iPhone. The price is great, $50 for 6 individuals. Isn’t it wonderful?

CONS: It can run slow on mobile device (iPhone) if you have lot of contacts.

What do you think about this review? Great Poor

Cheap product but very useful with great features

Read full review >
Tina
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.12.2017 Company Size: 11-50 Employees Industry: Computer & Network Service

PROS: Highrise is awesome CRM software, it’s like Fcb for CRM. I’ve used SalesForce, but I decided to transfer to Highrise, and I am very satisfied with my decision. This software costs less and works like a free version of SalesForce. It is very flexible tool, and allows me to use tag features, and this tool works great for my team.

CONS: I don’t have dislikes by now. I love the price and the flexibility of Highrise.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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