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Pivotal CRM Review
What is Pivotal CRM?
Pivotal CRM is a fully featured cloud-hosted CRM designed to integrate, streamline and automate service and support requests with sales opportunities like upselling and cross-selling. It helps sales reps to leverage the most ROI off their prospects, while giving managers visibility across their team’s activities and deals and tools for accurate sales forecasting.
The software suits business of any size looking for marketing, salesforce and service automation. The vendor also provides full management service and hosting for on-premise setup.
Pivotal CRM is designed on Microsoft .NET architecture and hosted on Amazon Services. It is configurable to the business processes of various industries like manufacturing, service & support, finance & administration and supply chain.
Among others, Pivotal CRM fast tracks your sales cycle and increases the potential for repeat sales for more revenues. It also empowers sales teams to follow the most viable and leads and realize for themselves better results, boosting their work morale. From the customer’s perspective, queries or concerns are immediately addressed by your reps and product and services are better matched with customer needs, leading to higher customer satisfaction rating.
A separate Pivotal CRM Services, a suite of online technical resources, training and consulting as pre- and post-implementation support to ensure the system is customized to your specific processes. The service also provides training to ensure user adoption and assess the overall system efficiency to your organization on a regular basis.
Show MoreOverview of Pivotal CRM Benefits
Pivotal CRM shortens your sales cycle, allowing you to meet targets faster. With automated processes that allows for picking the most viable leads, a small sales team can concentrate on quality prospects and optimize its resources, leading to higher conversion rates.
Likewise, once individual targets are being met, employee morale is reinforced and, overall, the company becomes even more competitive and profitable. Sales reps can focus on creating more quality deals instead of being bogged down by false leads and admin tasks. With mobile access, reps can also access customer data anywhere and from any internet-enabled device.
Pivotal CRM also makes it easy to personalize your sales strategy. It unearths customer needs, interests and concerns, allowing your reps to address them with pinpoint accuracy.
For the B2B industry, the system helps you build closer and long-term relationship with clients leveraging transparency, accuracy and actionable insights.
A derivative benefit with Pivotal CRM is that it is part of the Aptean suite of CRM solutions. Should you need to scale or add more functionalities, it is easy to natively integrate Pivotal CRM. Aptean also offers an extensive knowledge management system and IT helpdesk, plus its acquired Onyx CRM software.
Show MoreOverview of Pivotal CRM Features
- Sales Force Automation
- Marketing Automation
- Service Automation
- Partner Automation
- Mobile CRM
Pivotal CRM Position In Our Categories
Since businesses have specific business requirements, it is only sensible they steer clear of deciding on an all-in-one, “perfect” software. Just the same, it would be hard to come across such application even among branded software systems. The practicable thing to undertake would be to note down the several major factors which demand inspection including major features, pricing, skill levels of staff, company size, etc. Thereafter, you must double down on the product research through and through. Have a look at some of these Pivotal CRM evaluations and explore each of the software solutions in your shortlist more closely. Such all-encompassing product investigation makes sure you take out ill-fitting software solutions and buy the one which meets all the features your company requires for success.
Position of Pivotal CRM in our main categories:
TOP
500
Pivotal CRM is one of the top 500 CRM Software products
If you are interested in Pivotal CRM it might also be sensible to analyze other subcategories of CRM Software collected in our database of SaaS software reviews.
It is crucial to note that almost no service in the CRM Software category is going to be an ideal solution able to meet all the goals of various company types, sizes and industries. It may be a good idea to read a few Pivotal CRM CRM Software reviews first as certain software can dominate just in a really narrow group of applications or be prepared with a really specific type of industry in mind. Others might function with a goal of being easy and intuitive and consequently lack complicated features desired by more experienced users. You can also come across apps that support a large group of users and offer a powerful feature base, however that frequently comes at a higher price of such a solution. Make sure you're aware of your needs so that you pick a software that offers specifically the features you search for.
How Much Does Pivotal CRM Cost?
Pivotal CRM Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Pivotal CRM pricing details?
Pivotal CRM Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pivotal CRM pricing is available by quote only. Contact the vendor.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We realize that when you make a decision to get a CRM Software it’s vital not only to learn how professionals evaluate it in their reviews, but also to discover if the actual people and enterprises that use it are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Pivotal CRM reviews across a vast range of social media sites. The data is then featured in a simple to digest way showing how many users had positive and negative experience with Pivotal CRM. With that information at hand you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
- Dutch
- Polish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Pivotal CRM?
Pivotal CRM integrates with the following:
- Siebel
- Amdocs/Clarify
- SAP
- Salesforce.com
- Remedy
- Onyx
- Amazon Web Services
- Qlikview Analytics
Likewise, Pivotal CRM has an extensive API library that can be configured to integrate with almost any CRM system to streamline setup costs. The API also allows for integration of the CRM’s user details, case background, process linkage, email response synchronization, SSO and other standard CRM data fields.
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