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iperceptions REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 94%
OUR SCORE 7.3

What is iperceptions?

iperceptions is a tool that make it easy for businesses to collect client feedback and measure them to assess customer satisfaction. As more and more companies become increasingly reliant on their websites to generate more revenue, it is imperative that management become more aware of what their customers really feel about their products and services in real time.

iperceptions does this via its popular VOC (Voice of Customer) survey feature, which can be embedded on the company’s homepage, allowing clients and potential customers to directly send their thoughts, comments, and reactions straight to the management. The system also provides specific and targeted surveys for a particular aspect of their business. Running multiple surveys with varying objectives simultaneously is also something iperceptions provide its users.

Overview of iperceptions Benefits

iperceptions is a highly trusted customer feedback platform that helps businesses increase their sales using a three-pronged approach.

  • You can gather high-value customer feedback and actionable insights that can be instrumental for business objectives.
  • It allows you to bolster ROI to a company-wide level by sharing business intelligence to marketing and sales teams.
  • You can provide better customer experiences, retain loyal customers, and improve conversion by tailoring products and services to meet desires and expectations.

Overview of iperceptions Features

Collect Features
  • Unlimited Responses
  • Adjust Invitation Rate
  • JavaScript Installation
Invitation Types
  • Layered Invitation
  • Discreet Invitation
  • Redirected Invitation
Design Features
  • Customizable Look and Feel
  • Thank You Pages
  • 30+ Languages
Question Types
  • Single Select
  • Multi Select
  • Ranking
  • Set of Ratings
  • Calculated Fields
  • Open-Ended
Advanced Question Features
  • Skip Logic
  • Piping

iperceptions Position In Our Categories

Position of iperceptions in our main categories:

200

iperceptions is one of the top 200 Customer Support Software products

200

iperceptions is one of the 200
Customer Support Software products


If you are considering iperceptions it may also be a good idea to examine other subcategories of Best Customer Support Software collected in our base of SaaS software reviews.Live Chat Software, Help Desk & Ticketing Software, IT Service Management Software

Every company has different wants and requires a software that can be customized for their size, kind of workers and customers, and the specific industry they are in. For these reasons, no system can proffer perfect functionality off-the-shelf. When you try to find a software product, first be sure what you need it for. Read some iperceptions reviews and ask yourself do you want basic tools or do you need advanced tools? Are there any industry-specific tools that you are searching for? Get the answers to these queries to assist your search. There are plenty of elements that you need to reflect on and these include your budget, specific business wants, your company size, integration needs etc. Take your time, check out a few free trials, and finally choose the system that presents all that you want to enhance your firm effectiveness and productivity.

How Much Does iperceptions Cost?

iperceptions Pricing Plans:

iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iperceptions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iperceptions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

25

NEGATIVE SOCIAL MENTIONS

1

Screenshots

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are iperceptions pricing details?

iperceptions Pricing Plans:

iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.

What integrations are available for iperceptions?

iperceptions supports integrations with the following business systems and applications:

  • Google Analytics
  • Tealeaf
  • ClickTale
  • Adobe Analytics
  • Omniture Site Catalyst
  • Sitecore
  • Coremetrics
  • Salesforce

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