iperceptions REVIEW

Item: iperceptions
Rating: 7.3
Author: Jenny Chang

Customer Support Software

No user reviews

USER SATISFACTION

94%

OUR SCORE

7.3

What is iperceptions?
iperceptions Benefits
Overview of iperceptions Features
iperceptions Pricing
User satisfaction
Screenshots
Technical details
Support details

iperceptions.com

What is iperceptions?

iperceptions is a tool that make it easy for businesses to collect client feedback and measure them to assess customer satisfaction. As more and more companies become increasingly reliant on their websites to generate more revenue, it is imperative that management become more aware of what their customers really feel about their products and services in real time.

iperceptions does this via its popular VOC (Voice of Customer) survey feature, which can be embedded on the company’s homepage, allowing clients and potential customers to directly send their thoughts, comments, and reactions straight to the management. The system also provides specific and targeted surveys for a particular aspect of their business. Running multiple surveys with varying objectives simultaneously is also something iperceptions provide its users.

Overview of iperceptions Benefits

iperceptions is a highly trusted customer feedback platform that helps businesses increase their sales using a three-pronged approach.

You can gather high-value customer feedback and actionable insights that can be instrumental for business objectives.
It allows you to bolster ROI to a company-wide level by sharing business intelligence to marketing and sales teams.
You can provide better customer experiences, retain loyal customers, and improve conversion by tailoring products and services to meet desires and expectations.

Overview of iperceptions Features

Collect Features

Unlimited Responses
Adjust Invitation Rate
JavaScript Installation

Invitation Types

Layered Invitation
Discreet Invitation
Redirected Invitation

Design Features

Customizable Look and Feel
Thank You Pages
30+ Languages

Question Types

Single Select
Multi Select
Ranking
Set of Ratings
Calculated Fields
Open-Ended

Advanced Question Features

Skip Logic
Piping

iperceptions Position In Our Categories

Position of iperceptions in our main categories:

200

iperceptions is one of the top 200 Customer Support Softwareproducts

If you are interested in iperceptions it could also be a good idea to examine other subcategories of Best Customer Support Software collected in our database of SaaS software reviews.Call Center Software, Remote Support Software, IT Service Management Software

Each company has its own characteristics, and may call for a special Customer Support Software solution that will be fit for their company size, type of clients and staff and even individual industry they deal with. We advise you don't count on locating a perfect solution that will be suitable for every business no matter what their history is. It may be a good idea to read a few iperceptions reviews first and even then you should pay attention to what the solution is intended to do for your company and your workers. Do you require a simple and intuitive app with only basic functions? Will you really make use of the advanced functionalities needed by pros and big enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy service that will fit your budget.

How Much Does iperceptions Cost?

iperceptions Pricing Plans:

Free trial

Quote-based Plan

Contact vendor

iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iperceptions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iperceptions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.