iPerceptions REVIEW

Customer Support Software

No user reviews

USER SATISFACTION

99%

OUR SCORE

7.3

What is iPerceptions?
iPerceptions Benefits
Overview of iPerceptions Features
iPerceptions Pricing
User satisfaction
Technical details
Support details

iperceptions.com

What is iPerceptions?

iPerceptions is a tool that make it easy for businesses to collect client feedback and measure them to assess customer satisfaction. As more and more companies become increasingly reliant on their websites to generate more revenue, it is imperative that management become more aware of what their customers really feel about their products and services in real time.

iPerceptions does this via its popular VOC (Voice of Customer) survey feature, which can be embedded on the company’s homepage, allowing clients and potential customers to directly send their thoughts, comments, and reactions straight to the management. The system also provides specific and targeted surveys for a particular aspect of their business. Running multiple surveys with varying objectives simultaneously is also something iPerceptions provide its users.

Overview of iPerceptions Benefits

iPerceptions is a highly trusted customer feedback platform that helps businesses increase their sales using a three-pronged approach.

You can gather high-value customer feedback and actionable insights that can be instrumental for business objectives.
It allows you to bolster ROI to a company-wide level by sharing business intelligence to marketing and sales teams.
You can provide better customer experiences, retain loyal customers, and improve conversion by tailoring products and services to meet desires and expectations.

Overview of iPerceptions Features

Collect Features

Unlimited Responses
Adjust Invitation Rate
JavaScript Installation

Invitation Types

Layered Invitation
Discreet Invitation
Redirected Invitation

Design Features

Customizable Look and Feel
Thank You Pages
30+ Languages

Question Types

Single Select
Multi Select
Ranking
Set of Ratings
Calculated Fields
Open-Ended

Advanced Question Features

Skip Logic
Piping

iPerceptions Position In Our Categories

Position of iPerceptions in our main categories:

200

iPerceptions is one of the top 200 Customer Support Software products

If you are interested in iPerceptions it might also be a good idea to analyze other subcategories of Best Customer Support Software collected in our base of SaaS software reviews.Call Center Software, Live Chat Software, Remote Support Software

There are trendy and widely used systems in each software category. But are they necessarily the best fit for your company’s special needs? A popular software application may have thousands of subscribers, but does it offer what you need? For this reason, do not blindly spend on popular systems. Read at least a few iPerceptions reviews and consider the aspects that you desire in the software such as the price, main features, available integrations etc. Then, shortlist a few apps that fit your requirements. Try out the free trials of these platforms, read online comments, get information from the maker, and do your investigation meticulously. This in-depth research is sure to help you choose the most excellent software platform for your organization’s special needs.

How Much Does iPerceptions Cost?

iPerceptions Pricing Plans:

iPerceptions offers the following pricing packages:

iPerceptions Free – free of cost
iPerceptions Plus – $19/month
iPerceptions Premium – $399/month
iPerceptions Professional – $1,499/month

For enterprise solutions pricing, please contact the vendor.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iPerceptions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iPerceptions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.