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iperceptions REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 94%
OUR SCORE 7.3

What is iperceptions?

iperceptions is a tool that make it easy for businesses to collect client feedback and measure them to assess customer satisfaction. As more and more companies become increasingly reliant on their websites to generate more revenue, it is imperative that management become more aware of what their customers really feel about their products and services in real time.

iperceptions does this via its popular VOC (Voice of Customer) survey feature, which can be embedded on the company’s homepage, allowing clients and potential customers to directly send their thoughts, comments, and reactions straight to the management. The system also provides specific and targeted surveys for a particular aspect of their business. Running multiple surveys with varying objectives simultaneously is also something iperceptions provide its users.

Overview of iperceptions Benefits

iperceptions is a highly trusted customer feedback platform that helps businesses increase their sales using a three-pronged approach.

  • You can gather high-value customer feedback and actionable insights that can be instrumental for business objectives.
  • It allows you to bolster ROI to a company-wide level by sharing business intelligence to marketing and sales teams.
  • You can provide better customer experiences, retain loyal customers, and improve conversion by tailoring products and services to meet desires and expectations.

Overview of iperceptions Features

Collect Features
  • Unlimited Responses
  • Adjust Invitation Rate
  • JavaScript Installation
Invitation Types
  • Layered Invitation
  • Discreet Invitation
  • Redirected Invitation
Design Features
  • Customizable Look and Feel
  • Thank You Pages
  • 30+ Languages
Question Types
  • Single Select
  • Multi Select
  • Ranking
  • Set of Ratings
  • Calculated Fields
  • Open-Ended
Advanced Question Features
  • Skip Logic
  • Piping

iperceptions Position In Our Categories

Position of iperceptions in our main categories:

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200

iperceptions is one of the top 200 Customer Support Software products

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200

iperceptions is one of the top 200
Customer Support Software products


If you are interested in iperceptions it could also be beneficial to investigate other subcategories of Best Customer Support Software listed in our base of SaaS software reviews.Live Chat Software, Help Desk & Ticketing Software, IT Service Management Software

It's important to note that hardly any software in the Customer Support Software category is an ideal solution able to fulfill all the goals of different business types, sizes and industries. It may be a good idea to read a few iperceptions reviews first as certain services may excel only in a very small group of applications or be created with a really specific industry in mind. Others may work with a goal of being easy and intuitive and therefore lack complicated functions desired by more experienced users. There are also software that cater to a broad group of users and offer a complex feature toolbox, but this frequently comes at a higher price of such a software. Be certain that you're aware of your requirements so that you select a solution that provides all the elements you search for.

How Much Does iperceptions Cost?

iperceptions Pricing Plans:

iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iperceptions reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with iperceptions. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

25

NEGATIVE SOCIAL MENTIONS

1

Screenshots

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are iperceptions pricing details?

iperceptions Pricing Plans:

iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.

What integrations are available for iperceptions?

iperceptions supports integrations with the following business systems and applications:

  • Google Analytics
  • Tealeaf
  • ClickTale
  • Adobe Analytics
  • Omniture Site Catalyst
  • Sitecore
  • Coremetrics
  • Salesforce

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