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Justworks Review

Justworks
Our score: 8.7 User satisfaction: 100%

What is Justworks?

Justworks is an HR based platform designed to ease the workload on managers and HR officers. Keeping your business team together and managing their needs is an important aspect of business and Justworks makes sure that you manager your workers in the most effective fashion.

Justworks offers payroll services and automation options for businesses. Whether it’s about employee benefits, salaries, leaves or anything related to it, Justworks can give you feasible and quickly implementable solutions.

Justworks was introduced in 2012 and in the period of four years, it has established into a steady brand which has decent recognition in the market. Hence, it is one software to consider when it comes to payroll management.

Overview of Justworks Benefits

There are several amazing features to look forward to in Justworks. One of them is the employee benefits manager, made possible with a partnership between Justworks and some of the leading benefit providers to optimize the provision of service including dental and medical.

Justworks ensures you will be able to provide prompt and accurate payment for all types of employees whether full or part time. You can even manage timely payments outside of your regular workforce such as company clients or vendors and suppliers. All these are facilitated by several payment options and payroll features the software offers such as direct deposits, bonus and reimbursement management as well as analytics and reporting.

Furthermore, you can set employee/work policies aligned with your company rules and in compliance with existing regulations pertaining to leaves, time off, vacations and holidays, among others. No more utilizing paper spreadsheets. These processes can be handled digitally for more precision and efficiency.

Likewise, every company employee can be provided with their respective dashboards where they can access their profile, performance, and other relevant information. This interactive interface is where employees can also see detail of their pay, request for time off and leaves, enroll in company programs, and more. Everything is automated to give employees real-time results and responses.

Overview of Justworks Features

  • Benefits Management
  • Wage Garnishment
  • Direct Deposit
  • Compensation Management
  • Expense Tracking
  • Retirement plan Management
  • Payroll Management
  • Auto Notifications
  • Employee Self Service
  • Vendor Management
  • Billable Hours
  • Third Party Integrations
  • Employee Portal
  • Sick Leave and Vacation Tracking
  • Document Storage
  • Billable Hours
  • Summary Reports
  • Health Insurance
  • Calendar Management

Justworks Position In Our Categories

Keeping in mind businesses have distinctive business-related wants, it is only practical that they abstain from seeking an all-in-one, ”best” software product. Nevertheless, it would be hard to try to pinpoint such a software solution even among widely used software systems.
The practicable thing to undertake can be to note down the numerous essential functions that call for a research such as crucial features, pricing, technical skill levels of staff members, business size, etc. The second step is, you must follow through your research thoroughly. Read these Justworks evaluations and check out each of the applications in your shortlist in detail. Such well-rounded product investigation ascertain you drop unfit software products and choose the system which offers all the aspects you require business requires in sustaining growth.

Position of Justworks in our main categories:

TOP 100

Justworks is one of the top 100 Accounting Software products

TOP 100

Justworks is one of the 100 HR Software products

Justworks is also listed in the following subcategories:

There are popular and widely used applications in each software group. But are they necessarily the best fit for your enterprise’s specific needs? A trendy software application may have thousands of users, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few Justworks Payroll Software reviews and think about the factors that you want in the software such as the price, main features, available integrations etc. Then, select a few solutions that fit your needs. Try out the free trials of these apps, read online reviews, get information from the maker, and do your homework meticulously. This profound groundwork is sure to aid you select the finest software solution for your company’s unique requirements.

How Much Does Justworks Cost?

Justworks Pricing Plans:

Free Trial

Basic Plan 2 to 4 members

$99 per employee/month

Basic Plan 5 to 24 members

$59 per employee/month

Basic Plan 25 to 99 members

$49 per employee/month

Basic Plan more than 100 members

By quote

Plus Plan 2 to 4 members

$99 per employee/month

Plus Plan 5 to 24 members

$89 per employee/month

Plus Plan 25 to 99 members

$79 per employee/month

Plus Plan more than 100 members

By quote

There are two enterprise pricing plans available for this software you could consider depending on the size of your business team. Here are the details:

Basic Plan

  • Payment Processing
  • Payroll Management
  • Compliance
  • Vendor and Contractor Payments
  • Reporting
  • HR Support
  • Consultation

Here is how pricing for this plan is distributed:

  • $79 per employee per month (billed annually) and $99 per employee per month (billed monthly) for 2 to 4 members.
  • $49 per employee per month (billed annually) and $59 per employee per month (billed monthly) for 5 to 24 members.
  • $39 per employee per month (billed annually) and $49 per employee per month (billed monthly) for 25 to 99 members.
  • For more than 100 members the package is quote based.

Plus Plan

  • 401k
  • Medical, Dental and Vision
  • Payment Processing
  • Payroll management
  • Reporting
  • Contractor Payments
  • Vendor Payments
  • Ancillary Benefits
  • Wellness and Health Perkness
  • HR Support
  • Consultation

For this plan, here is how pricing is distributed.

  • $79 per employee per month (billed annually) and $99 per employee per month (billed monthly) for 2 to 4 members.
  • $69 per employee per month (billed annually) and $89 per employee per month (billed monthly) for 5 to 24 members.
  • $59 per employee per month (billed annually) and $79 per employee per month (billed monthly) for 25 to 99 members.
  • For more than 100 members the package is quote based.

User Satisfaction

Positive Social Media Mentions 107
Negative Social Media Mentions 0

We realize that when you make a decision to buy Payroll Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Justworks reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Justworks. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Justworks Comparisons

Justworks user reviews

Really the most user-friendly software out there

Read full review >
Elizabeth
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.10.2019 Company Size: Industry: N/A

A software that has a wonderful customer care team but still has room for improvements

Read full review >
Elinore
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 30.09.2019 Company Size: Industry: Human Resources

Dependable document management system

Read full review >
Judy
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.09.2019 Company Size: Industry: N/A

A simple HR software that can still be upgraded

Read full review >
Kirk
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: N/A

Justworks makes my job more enjoyable

Read full review >
Davion
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.09.2019 Company Size: Industry: Consumer Goods

What are Justworks pricing details?

Justworks Pricing Plans:

Free Trial

Basic Plan 2 to 4 members

$99 per employee/month

Basic Plan 5 to 24 members

$59 per employee/month

Basic Plan 25 to 99 members

$49 per employee/month

Basic Plan more than 100 members

By quote

Plus Plan 2 to 4 members

$99 per employee/month

Plus Plan 5 to 24 members

$89 per employee/month

Plus Plan 25 to 99 members

$79 per employee/month

Plus Plan more than 100 members

By quote

There are two enterprise pricing plans available for this software you could consider depending on the size of your business team. Here are the details:

Basic Plan

  • Payment Processing
  • Payroll Management
  • Compliance
  • Vendor and Contractor Payments
  • Reporting
  • HR Support
  • Consultation

Here is how pricing for this plan is distributed:

  • $79 per employee per month (billed annually) and $99 per employee per month (billed monthly) for 2 to 4 members.
  • $49 per employee per month (billed annually) and $59 per employee per month (billed monthly) for 5 to 24 members.
  • $39 per employee per month (billed annually) and $49 per employee per month (billed monthly) for 25 to 99 members.
  • For more than 100 members the package is quote based.

Plus Plan

  • 401k
  • Medical, Dental and Vision
  • Payment Processing
  • Payroll management
  • Reporting
  • Contractor Payments
  • Vendor Payments
  • Ancillary Benefits
  • Wellness and Health Perkness
  • HR Support
  • Consultation

For this plan, here is how pricing is distributed.

  • $79 per employee per month (billed annually) and $99 per employee per month (billed monthly) for 2 to 4 members.
  • $69 per employee per month (billed annually) and $89 per employee per month (billed monthly) for 5 to 24 members.
  • $59 per employee per month (billed annually) and $79 per employee per month (billed monthly) for 25 to 99 members.
  • For more than 100 members the package is quote based.

What integrations are available for Justworks?

Justworks integrates with the following business systems and applications:

  • QuickBooks
  • QuickBooks Online
  • Xero

Justworks average rating:

Average score
4/5 (6 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Elizabeth

PROS: One thing that I and my employees really appreciated was how easy this was to use, especially when it comes to benefit offerings. It keeps the employees happy. As a software, this one is pretty flexible and straight-to-the-point. I really enjoyed using it.

CONS: I do wish that it didn't link out as often as it does when it comes to information about health insurance. I think it would be a vast improvement if all of that was collected and consolidated within the program instead.

Reviewed 2 months ago

Read full review >

The least favorable review

Elinore

PROS: The most notable thing about Justworks is its customer support. We can reach them through different means such as phone, Slack, and chat around the clock. The platform is something to gush about too since it is very intuitive and our employees do not have difficulties using it.

CONS: Justworks should provide more options for HR reporting. It should also improve its capability to compute monthly allowances in payroll because at the moment, we have to do it manually and it leads to plenty of errors. These are things that should already be standard in the software but Justworks fail at these.

Reviewed 2 months ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Really the most user-friendly software out there

Read full review >
Elizabeth
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.10.2019 Company Size: Industry: N/A

PROS: One thing that I and my employees really appreciated was how easy this was to use, especially when it comes to benefit offerings. It keeps the employees happy. As a software, this one is pretty flexible and straight-to-the-point. I really enjoyed using it.

CONS: I do wish that it didn't link out as often as it does when it comes to information about health insurance. I think it would be a vast improvement if all of that was collected and consolidated within the program instead.

What do you think about this review? Great Poor

A software that has a wonderful customer care team but still has room for improvements

Read full review >
Elinore
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 30.09.2019 Company Size: Industry: Human Resources

PROS: The most notable thing about Justworks is its customer support. We can reach them through different means such as phone, Slack, and chat around the clock. The platform is something to gush about too since it is very intuitive and our employees do not have difficulties using it.

CONS: Justworks should provide more options for HR reporting. It should also improve its capability to compute monthly allowances in payroll because at the moment, we have to do it manually and it leads to plenty of errors. These are things that should already be standard in the software but Justworks fail at these.

What do you think about this review? Great Poor

Dependable document management system

Read full review >
Judy
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.09.2019 Company Size: Industry: N/A

PROS: Accessing and managing documents become seamless with this tool, allowing us to begin and finish tasks fast and easy. Just like in the aspect of employee on-boarding, JustWorks helps us save time and makes the process much faster than before. Our employees love the simplicity of this tool, as they only need to log-in and the documents they need are directly presented without anyone’s help.

CONS: The software is good, but there’s something they need to work on. The problem is once the document is submitted in the system, it doesn’t allow us to modify the data easily. Ever since we use JustWorks, this has become a painful problem for us.

What do you think about this review? Great Poor

A simple HR software that can still be upgraded

Read full review >
Kirk
4/5

Overall Impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: N/A

PROS: Justworks makes our company's directory, policy list, documentations, calendar, and benefits packages accessible from a single platform. Because of this, I no longer have to deal with logging into multiple portals, which is common in large businesses.

CONS: Justworks' customer service is slow and there are times when I think they don't even know how to help. There was an instance when I wanted to manage our company's membership that Justworks partners with. The price per month is $15 via the software's portal. However, since we already have a subscription with the gym, we enjoy a lower monthly price. Still, the representative asked me if we wanted to credit $15 to our account. It is an issue that we never managed to fully resolve. Other than that, it would be great if Justworks organizes the directory in a hierarchical manner for us to have a better view of the company structure.

What do you think about this review? Great Poor

Justworks makes my job more enjoyable

Read full review >
Davion
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 14.09.2019 Company Size: Industry: Consumer Goods

PROS: Justworks is a reliable platform and I know that I can count on them in any situation. They have helped us resolve numerous problems--and even when errors occur in their part, they are quick to apologize and to mitigate them. This gives them a human feel and they make my job better because of that.

CONS: The software's time tracking tool needs work because it does not meet the rigorous demands of our business. Justworks should also think about having more types of leaves built-in into the system.

What do you think about this review? Great Poor

Makes human resource jobs easier

Read full review >
Cale
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2019 Company Size: Industry: N/A

PROS: JustWorks is a reliable tool for HR personnel (like me) who have multiple functions in the company/organization. I’ve been using this platform to track and update employees’ attendance and ensure that leaves are recorded in the system.

CONS: The initial files I submitted in the system cannot be easily edited. Hope they do something to address and resolve this issue to make things easier for users.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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