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Knowmax REVIEW

Knowledge Management Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.0

What is Knowmax?

Knowmax by Kochartech is a smart and comprehensive knowledge management software built to simplify multiple channel content curation, accelerate findability, and enhance knowledge base management. With Knowmax, organizations and businesses of all sizes are able to create thoroughly-structured knowledgebases that fit their content management requirements and preferences for increased efficiency.

The software allows users to create and implement custom, user-friendly step-by-step guides to making interactions more engaging. Picture guides are ideal tools in directing both agents and customers, simplifying their navigation and empowering them to quickly discover solutions without much effort.

Knowmax comes with powerful bot tools that enable users to build highly intelligent bots that are capable of learning and adapting to visitors in need of support. These highly responsive bots can ascertain intent, engage in smart dialogues, and deliver the correct responses or direct the visitors to the most qualified agents available.

Overview of Knowmax Benefits

Deliver Satisfying Customer Experience

Knowmax makes information and other relevant support content easily accessible to your customers and your agents. Whether they navigate through your knowledgebase themselves, get responses from smart bots, or talk to a live agent, Knowmax can make the whole digital journey seamless. With Knowmax, your customers and agents can get their hands on the right information at key moments. This results in reliable and consistent delivery of accurate responses whenever your customers require assistance.

Fast Knowledgebase Access

By being able to tailor the overall structure of your knowledge base per your specific requirements and permissions, Knowmax can reduce the time it takes for your agents and customers to access the knowledge base they need for their issues or queries.

This empowers your agents to provide accurate responses to questions. Customers are propelled to resolve their own issues without having to contact and rely on customer support. Instead, they are driven to perform self-service, which positively affects the overall efficiency and effectiveness of your live agents. With people opting to find the solution themselves, your agents can work on more complex matters instead.

Operational Costs Minimized

With your support tickets significantly reduced, support-related expenses are slashed down as well. You can save money, time, and resources and put them to better use.

Overview of Knowmax Features

  • Content Management
  • Decision Trees
  • Picture Guides
  • Smart Bots
  • Augmented Reality

Awards & Quality Certificates

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Knowmax Position In Our Categories

Position of Knowmax in our main categories:

50

Knowmax is one of the top 50 Knowledge Management Softwareproducts

50

Knowmax is one of the 50
Knowledge Management Software products


If you are considering Knowmax it may also be sensible to examine other subcategories of Best Knowledge Management Software collected in our base of B2B software reviews.

Companies have different needs and requirements and no software application can be ideal in such a situation. It is futile to try to find an ideal off-the-shelf software app that meets all your business requirements. The smart thing to do would be to adapt the system for your specific wants, employee skill levels, finances, and other elements. For these reasons, do not hurry and invest in well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your unique requirements. Do your groundwork, look into each short-listed application in detail, read a few Knowmax reviews, contact the maker for explanations, and finally select the app that presents what you want.

How Much Does Knowmax Cost?

Knowmax Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Contact Kochartech for information on Knowmax basic and enterprise pricing options.

User Satisfaction

We realize that when you make a decision to buy Knowledge Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Knowmax reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Knowmax. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TICKETS

What are Knowmax pricing details?

Knowmax Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Contact Kochartech for information on Knowmax basic and enterprise pricing options.

What integrations are available for Knowmax?

Knowmax integrates with a number of CRMs and other third-party systems. Get in touch with the vendor for information.

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