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LiveSession Review
What is LiveSession?
LiveSession is a customer analytics software that utilizes web session replays, customer segmentation, and user event tracking to help businesses and organizations analyze the entire website journey of their visitors so that they’ll get to know and understand their customers better. The software records the visitors’ interactions on the user’s website to gather all sorts of data, from their navigation to most-clicked links and most-read articles as well as product pages visited and exit pages among others.
With LiveSession, users are able to determine what type of content, products, or services their site visitors frequent the most, links and pages that spark interest, as well as navigation issues that affect customer interaction with the website. The data LiveSession collects is thoroughly analyzed and evaluated, producing highly actionable insights that are then used to improve website performance and content and deliver an optimized experience that visitors will definitely appreciate, resulting in better interaction and ultimately, higher conversion.
Show MoreOverview of LiveSession Benefits
See Customers’ Interactions From Their Perspective
LiveSession records all your customers’ interactions and journeys on your website, which you can then replay as a whole or focus on selected scenes. You are able to see and feel what your customers go through, a front seat to their experience so to speak.
The total visibility and transparency help you identify performance and navigation issues that hamper user experience, allowing you to provide effective support to your end users as well as debug your application quickly and efficiently.
Target Specific Data For Specific Insights
It is quite difficult to collect the insights that you need if you have to deal with tons of data. With LiveSession’s customer segmentation capabilities, you can create segments and use them to filter our sessions. You can utilize various parameters to really screen your data and get your hands on relevant information quickly an effortlessly.
This blazingly fast segmentation of data and derivation of insights allow you to make decisions quickly and confidently. No need to waste precious time analyzing mountains of data when LiveSessions can slice and dice specific information so you get insights you need.
Record What Matters
Not everything is worth recording. LiveSession lets you configure the system to document events that are relevant and leave everything else out of the equation.
Show MoreOverview of LiveSession Features
- 50,000 Monthly Pageviews
- Session replays
- Filters
- Segments
- User reports
- Support for SPA
- Skip inactivity
- Speed of session replay
- User identification
- Always-on recordings
- 30-Day Data retention
- Support (Live chat and e-mail)
- Unlimited websites
- Unlimited users
- Integrations with live chats
- Integrations with bug tracking systems
- Installation guides for popular platforms
What Problems Will LiveSession Solve?
1) Error debugging
When an error is thrown to web console our tool catches it and provide this information on session replay. It’s like “This click generated an error, fix that”.
2) Customer service
Every time the user asks a question or submits an issue on Intercom, his recording is visible from the chat dashboard. Thanks to LiveSession customers review issues faster and get actionable insights. In addition to chat integration, the tool lets identify users by email or ID. So people can proactively help their users, by checking their replays.
3) User experience
UX designers and product makers check how their product is really used, filters are a great help for them because they can easily get info about a specific user group.
Awards & Quality Certificates
LiveSession Position In Our Categories
Since businesses have special business requirements, it is reasonable they avoid buying a one-size-fits-all, ideal business application. However, it would be difficult to try to find such a software system even among popular software systems. The practicable step to do is to write down the varied key aspects that merit careful thought including crucial features, price terms, skill levels of staff, organizational size, etc. The second step is, you must do the research through and through. Read some LiveSession evaluations and scrutinize each of the software solutions in your list in detail. Such detailed research ascertain you stay away from unfit applications and pay for the system which includes all the features your company requires.
Position of LiveSession in our main categories:
TOP
500
LiveSession is one of the top 500 Marketing Software products
If you are considering LiveSession it might also be beneficial to check out other subcategories of Marketing Software collected in our database of B2B software reviews.
Enterprises have different needs and requirements and no software application can be just right in such a condition. It is useless to try to find a perfect off-the-shelf software app that fulfills all your business requirements. The intelligent thing to do would be to adapt the solution for your special needs, staff member skill levels, budget, and other factors. For these reasons, do not rush and subscribe to well-publicized trendy solutions. Though these may be widely used, they may not be the best fit for your unique requirements. Do your homework, look into each short-listed platform in detail, read a few LiveSession Marketing Software reviews, call the vendor for clarifications, and finally settle for the application that offers what you require.
How Much Does LiveSession Cost?
LiveSession Pricing Plans:
Free Trial
Micro
$49/month
Starter
$99/month
Startup
$199/month
Scale
$299/month
What are LiveSession pricing details?
LiveSession Pricing Plans:
Free Trial
Micro
$49/month
Starter
$99/month
Startup
$199/month
Scale
$299/month
LiveSession offers the following basic and enterprise pricing packages:
Micro – $49/month or $42/month (billed annually)
- 5,000 sessions
Starter – $99/month or $84/month (billed annually)
- 10,000 sessions
Startup – $199/month or $169/month (billed annually)
- 25,000 sessions
Scale – $299/month or $254/month (billed annually)
- 50,000 sessions
User Satisfaction
Positive Social Media Mentions
64
Negative Social Media Mentions
1
We know that when you make a decision to purchase a Marketing Software it’s crucial not only to learn how experts rank it in their reviews, but also to check if the actual users and businesses that use these solutions are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and LiveSession reviews across a broad range of social media sites. The data is then featured in a simple to understand form indicating how many clients had positive and negative experience with LiveSession. With that information at hand you will be ready to make an informed purchasing decision that you won’t regret.
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for LiveSession?
LiveSession integrates with the following business systems and applications:
- Intercom
- Google Analytics
- Wordpress
- Shopify
- BigCommerce
- WiX
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