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LobbyGuard Review

LobbyGuard
Our score: 7.8 User satisfaction: N/A

What is LobbyGuard?

LobbyGuard is a comprehensive suite of visitor management and front office automation software products delivered by LobbyGuard LLC, a firm which is among the pioneers in the visitor management sector and the first software company who introduced a self-service visitor check-in kiosk. This complete line of visitor management and front office solutions has been automating and improving the visitor sign-in processes of schools, corporate environments, government agencies, healthcare organizations, and vertical markets all over the world.

LobbyGuard offers an array of visitor kiosks that have pre-installed visitor management software. These kiosks provide users with powerful software and hardware features and capabilities. One these visitor kiosks is a flexible and portable visitor kiosk which can be blended into any front office or lobby environment and fits any budget. LobbyGuard also features an all-in visitor kiosk that has a large screen display and ideal for heavy use. It has a mobile self-service visitor kiosk that permits visitors to check in and check out conveniently in any location within and around the building or facility using their smartphones. With LobbyGuard, users will be able to convert any PC or tablet into a free-standing visitor kiosk

The suite of visitor management systems and visitor kiosks are equipped with rich and superb features. The hardware features include the ability to rapidly print visitor badges, capture visitors’ images, scan barcodes or licenses, use audio recordings to guide visitors during sign-in and sign-out, and select from flexible mounting options. When it comes to software features, LobbyGuard enables users to create different types of visitors tailored to their own workflows. They can also conduct background checks instantly to prevent banned individuals or those that have criminal records from entering their building. The other software features included in Lobby Guard are physical asset tracking, visitor logs, employee directory, built-in reports, access control integration, and more.

Overview of LobbyGuard Benefits

Powerful And Portable Visitor Kiosk

LobbyGuard is prominent for its set of powerful self-service visitor kiosks. These self-service kiosks are designed to make it easy for users to manage visitor traffic coming in and out of their building, facility, or campus; and deliver a stunning customer experience.

One of these self-service visitor kiosks is called LobbyGuard Optio. This is a kiosk that functions as a portable visitor management system and available in different colors. LobbyGuard Optio comes with a built-in WiFi. Thus, users will be able to position the kiosk in any location within their company premises, eliminating the need for using special Ethernet ports and cables. Also, the kiosk has a battery power which makes it a truly portable visitor management solution.

Self-Service Visitor Kiosk Designed For Heavy Use

Boasting its large 22” touchscreen display, LobbyGuard has a durable self-service kiosk called LobbyGuard Defender, the software product from LobyGuard LLC which has the largest screen size among its suite of kiosks. This kiosk unit is built for public environments and has been rigorously tested to withstand long-term and heavy use in any building or facility. LobbyGuard Defender can handle all visitor tasks through the aid of its built-in camera, barcode scanner, driver license scanner, and visitor badge printer.

Register On The Go  From Any Smartphone

LobbyGuard extends its stunning hardware and software features to smartphones. It offers another visitor management software solution which permits visitors to sign in and sign out from their mobile phones. Named as LobbyGuard GO, the solution can handle visitor registrations even if visitors are not in the lobby and don’t interact with the kiosk. This solution is ideal for large crowd events, eliminating the need for creating long lines of visitors during such special events. It is also suitable for visitors who are experiencing heavy traffic, as the solution permits them to register online even if they don’t leave their cars.

Convert Existing PCs or Tablets Into Free-Standing Kiosks

With LobbyGuard, users will be able to transform their existing desktop computers or tablets into powerful free-standing self-service visitor kiosks. All they need to do is to install the visitor management system (LobbyGuard SL) on their PC’s hardware or tablet. Because of this, they can set up their PCs and tablets to capture high-resolution visitor images, print badges for quick identification of their visitors, and scan barcodes and driver’s licenses.

Build A Network Of Multiple Kiosks In Any Location

Aside from its comprehensive hardware features and capabilities, LobbyGuard also delivers a rich set of software features which makes it a leading visitor management system in the market. The system allows users to form a network of multiple kiosks in any designated locations of their choice. Through the aid of LobbyGuard’s cloud-based services, they can easily gather visitor data, generate reports, and make configuration changes online as they create a network of multiple kiosks across their locations.

Create Visitor Types To Match Custom Workflows

The software products of LobbyGuard are very flexible. Thus, they can be customized to match one’s existing workflows and visitor management processes and requirements. For instance, users can create their own visitor types such as guest, employee, contractor, delivery driver, parent, child, or faculty. They will be able to generate specific questions based on the types of visitors they set that visitors need to answer first before they are allowed to enter the building, facility, or campus.

Collect Digital Signatures Instantly

Visitors can also instantly sign pertinent documents during the check-in process. Digital signatures can be collected on-screen as visitors register using the LobbyGuard kiosks and visitor management solutions.

Set Notification Rules

LobbyGuard also allows users to create their own notification rules. Thus, they can set automatic notifications so that they will be alerted through text or email when visitors fail their background checks or when visitors go beyond the visit duration allotted to them. They can also create notifications that will trigger the automatic signing out of visitors or the powering down of their kiosk.

Access Visitors Logs On The Web

The visitor management system has the capability to organize visitor logs and information in one convenient place. Thus, wherever they are, users can immediately access information about the visitors who are currently signed in as well the visitors who registered in the past. As they view these visitors on the web, the system permits them to view other important visitor records such as photos, signatures, driver’s licenses, ID information, total visit duration, the exact times when the visitors checked in and checked out, and the persons they have visited.

Physical Asset Tracking

LobbyGuard can be used to track physical assets that belong to visitors. Giving organizations, facilities, and campuses with an added layer of security, this feature requires visitors to declare first the items in their possession before they are allowed to enter the building or facility. These items or assets can include recording devices, USB drives, and laptop computers.

Overview of LobbyGuard Features

  • Powerful and Portable Visitor Management System
  • Durable All-In-One Visitor Kiosk
  • Sign In Directly From Mobile Phones
  • Transform Existing PCs or Tablets Into Kiosks
  • WiFi Enabled Self-Service Kiosk
  • Built-In Camera
  • Operate By Touch
  • Print Visitor Badges
  • Barcode/Driver’s License Scanner
  • Flexible Mounting Options
  • Unlimited Scalability
  • Customized Workflows
  • Multilingual Support
  • Agree to Terms and Conditions
  • Background Checks
  • Visitor Logs
  • Obtain Visitor Signatures
  • Advanced Scheduling and Screening
  • Set Your Rules
  • Integration with Access Control Systems
  • Employee Directory
  • Track Physical Assets
  • Reports

LobbyGuard Position In Our Categories

Since companies have particular business demands, it is only sensible they avoid subscribing to a one-size-fits-all, “perfect” business program. Having said that, it is troublesome to stumble on such a software system even among recognizable software solutions. The practical step to do should be to jot down the different significant functions which entail deliberation such as important features, price terms, skill aptitude of staff, business size, etc. Then, you should do the research through and through. Read some of these LobbyGuard evaluations and check out each of the software solutions in your shortlist in detail. Such comprehensive research makes sure you take out unfit software products and select the one that meets all the aspects your business requires for success.

Position of LobbyGuard in our main categories:

TOP 50

LobbyGuard is one of the top 50 Visitor Management Software products

If you are interested in LobbyGuard it might also be sensible to examine other subcategories of Visitor Management Software listed in our database of B2B software reviews.

It is important to keep in mind that hardly any software in the Visitor Management Software category is going to be a perfect solution able to match all the goals of various business types, sizes and industries. It may be a good idea to read a few LobbyGuard Visitor Management Software reviews first as some software may dominate only in a very small set of applications or be created with a very specific type of industry in mind. Others can function with an intention of being simple and intuitive and as a result lack complex functionalities welcomed by more experienced users. You can also come across services that cater to a large group of customers and provide a powerful feature set, however this usually comes at a higher cost of such a software. Be certain that you're aware of your requirements so that you select a solution that provides exactly the features you look for.

How Much Does LobbyGuard Cost?

LobbyGuard Pricing Plans:

Free Trial

LobbyGuard Software

Starts at $500/yr.

LobbyGuard offers a comprehensive suite of kiosk products, visitor management solution parts and accessories, visitor badges, barcode items, and services. You can visit its official website to check the pricing for some of these solutions, items, and offerings. You can also contact the company’s sales team to get a price quote.

In addition, LobbyGuard offers an enterprise pricing plan which you can avail through an annual subscription that starts at a price of $500. Here are the details of the plan:

LobbyGuard Software & Support Annual Subscription

  • Starts at $500/yr. – billed annually
  • LobbyGuard Solutions, LLC provides its customer with access to its industry-leading software and services on an annual subscription basis. This subscription provides the following services:
    • Use of the LobbyGuard Visitor Management Software
    • Unlimited LobbyGuard Data Hosting
    • Access to LobbyGuard Technical Support
    • Access to the LobbyGuard Background Checking Services
    • New Product Features and Releases

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Visitor Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and LobbyGuard reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with LobbyGuard. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English
  • Chinese
  • Hindi
  • Japanese
  • Spanish
  • French

Pricing Model

  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are LobbyGuard pricing details?

LobbyGuard Pricing Plans:

Free Trial

LobbyGuard Software

Starts at $500/yr.

LobbyGuard offers a comprehensive suite of kiosk products, visitor management solution parts and accessories, visitor badges, barcode items, and services. You can visit its official website to check the pricing for some of these solutions, items, and offerings. You can also contact the company’s sales team to get a price quote.

In addition, LobbyGuard offers an enterprise pricing plan which you can avail through an annual subscription that starts at a price of $500. Here are the details of the plan:

LobbyGuard Software & Support Annual Subscription

  • Starts at $500/yr. – billed annually
  • LobbyGuard Solutions, LLC provides its customer with access to its industry-leading software and services on an annual subscription basis. This subscription provides the following services:
    • Use of the LobbyGuard Visitor Management Software
    • Unlimited LobbyGuard Data Hosting
    • Access to LobbyGuard Technical Support
    • Access to the LobbyGuard Background Checking Services
    • New Product Features and Releases

What integrations are available for LobbyGuard?

LobbyGuard’s suite of front office automation products and visitor management solutions can be integrated with access control systems, student infromation systems, and directory services which include the following:

  • Lenel Access Control Systems
  • TEAMS Student Information System
  • Microsoft Active Directory
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Reviewed By Nestor Gilbert
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